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Extended Stay America - Fremont - Newark

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91 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Reviewed 1 week ago

I and my husband were staying with Extended Stay America for 9 nights in March 2017 and we were very disappointed with our stay. There were multiple reasons for being disappointed. Lift was out of order - We were provided with a room on the second floor. Since the lift was out of order, we had to carry our entire...

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Helpful?
Thank Richie S
00esa, General Manager at Extended Stay America - Fremont - Newark, responded to this review

Richie, I am sorry for the disappointing stay you had with us. The condition you described is unacceptable and not at all representative of our quality standards. We sincerely apologize for the service and housekeeping issues you encountered and regret for the inconvenience these caused. I have shared your feedback in regard to your stay with the appropriate teams in...

Reviewed 2 weeks ago

Room was good. Front-desk staff is very friendly. I did not had any difficulty during my stay. Cleaning staff is also nice. They do not touch any of you belongings while cleaning. It was a nice experience overall.

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Thank Vinayak S
Hyderabad, India
Reviewed 2 February 2017

1. No assistance to carry luggage to/fro my room during check-in/out. 2. Basic checks are not done before handing over the room to me. Electric stove, heater didn't work. Kitchen utensils not provided until I requested for a couple of times. 3. A shoe polish brush is very basic stuff to have in a hotel room where pupil usually come...

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Thank Chinna77
Reviewed 27 January 2017

horrible experience and please don't ever stay here. I spent two sleepless nights here. The room has bed sheets and towels that were having hair and stains from some other people. Their Pick and Go breakfast is non-sense. They have instant oat meal that you mix with hot water in a plastic glass and they have some coffee.

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Thank tuji k
Reviewed 13 January 2017

I checked in late after my flight to San Jose. The night clerk gave me the keys to a dirty room that had not been cleaned. I went back to the front desk and got keys to another room. That room was dirty as well. The third room was clean however, the windows would not close and the heater didn't...

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Thank Rockmariokart F
Atlanta, Georgia
Reviewed 10 January 2017

Bed sheets are not clean. and when we extend our stay they consider the extension as our start date they will not even check records that we already stayed for a week in this hotel and they don't clean the room on time.

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Thank silpakishu
Reviewed 15 December 2016 via mobile

- Housecleaning apparently only comes once a week - Found a larvae on the bed when I came into the room - Stray and entangled hairs scattered through out the unit - They double booked my room so another guest enter my unit at 2 am Easily the worst hotel I've ever stayed at - do not come here

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Thank Ryan Y
Reviewed 14 December 2016 via mobile

We had a confirmed reservation for a room with a king bed that we showed the front desk clerk. When we got there, after flying across the country the front desk clerk said all they had was a room with two full sized beds and he didn't know what happened. We were exhausted and decided to spend one night there...

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Thank bcmaplesyrup
Reviewed 3 December 2016

Don’t go by the ambience and location of the property. No hospitality. Check in not at all smooth. You have to carry your own luggage upto room and no help. Wifi connectivity establishment is a pain. Grab and go breakfast menu is same for every day. Room cleaning is once a week. Stuffs will behave rudely for some unknown reason

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Thank RAJYASHREE R
Ontario, California
Reviewed 15 November 2016 via mobile

Everytime I stay here I always get the best service . all of the staff are very nice and respectful. The manager Ricardo is very helpful and keeps the hotel looking great and comfortable. This hotel will always be my first choice when I come to stay in Fremont

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1Thank Kiara v
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It's great to hear you consistently receive excellent customer service staying with us and that Ricardo made a good impression on you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Fremont - Newark

Address: 5375 Farwell Pl, Fremont, CA 94536-7222 (Formerly Extended Stay Deluxe)
Region: United States > California > Fremont
Price Range: RM442 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fremont - Newark 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Extended Stay Fremont
Fremont Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Fremont - Newark staff and other travellers.
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Questions? Get answers from Extended Stay America - Fremont - Newark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Lower floors since the lift does not work”
  • 1.5 inch hole in the blanket
  • Holes in curtain
  • Holes in curtain
  • 1.5 inch hole in the blanket shabbily stitched
  • Yellow water stains in the toilet
 of 5 bubbles richies250, 22 Mar 2017 | Read review
“I stayed on the middle floor and it was very noisy in the middle of the night and spent two sleep less nights here”
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
 of 5 bubbles tujik, 26 Jan 2017 | Read review
“view is good from front”
 of 5 bubbles rajyashreer2016, 2 Dec 2016 | Read review
“great location in Fremont , near by stores and supermarket.”
 of 5 bubbles achc77, 6 Aug 2016 | Read review
“They have dishes etc. at the front desk.”
 of 5 bubbles kareno529, 4 Aug 2016 | Read review
5 of 5