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Extended Stay America - Fremont - Newark

118 reviews
Traveller (52)
Room & Suite (43)
Dining (2)
  • Excellent26%
  • Very good10%
  • Average9%
  • Poor9%
  • Terrible46%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
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4 Feb5 Feb
1 room, 2 adults, 0 children
Standard Room
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Reviews (118)Write a Review
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All reviewsneeded assistancewalking distance to starbucksfull kitchennice staygreat place to stayenjoyed my staystaying at this hotelricardosadielaundryfreeway
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1 - 5 of 116 reviews
Reviewed 1 week ago

This was worst place to stay. Bed was hard as a rock. Bathroom counter was dirty. Kitchen floor was unswept. The hallways were disgusting. A bag of garbage was left in the hallway by my room. Never ever again even if offered a free roomMore

Review collected in partnership with Extended Stay
Thank maggiea264
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 1 week ago

Maggie, thanks for being our guest. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We apologize for the issues you had in your room. Your feedback regarding cleanliness and the bedding is discussed with...More

Hotel's Favourite
Reviewed 14 July 2017

Great staff, great rooms, even had outdoor grills for families to bbq which there were. Had laundry and fitness facilities. Could have had more items for the on the go breakfast, but if you cooked in your room it wouldn't be necessary.More

Review collected in partnership with Extended Stay
Thank Jer1812
Response from 00esa, General Manager at Extended Stay America - Fremont - NewarkResponded 22 July 2017

Thank you for choosing Extended Stay America - Billings - West End for your stay. We are glad to know you enjoyed your visit with us and that our facilities and service were to your satisfaction. It was a pleasure serving you, and we hope...More

Reviewed 14 December 2017

I've been to so many hotels in the world but Extended Stay America - Fremont-Newark is the far the worst. Although Booking.Com promotes "charge upon check-in and free cancellation", we were charged almost 3 months in advance. The cancellation fee is almost as costly as...More

Thank rollyf2803
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 15 December 2017

Thank you for your recent stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short of making that happen for you, and we...More

Reviewed 22 November 2017

I spent almost $250 a night for 4 nights here on business, and honestly it was the service I'd expect from a $50/night place! Logging into WiFi was difficult, breakfast was poor, room was not clean and had an ancient noisy fridge. For the price...More

Thank Alan C
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 23 November 2017

Alan, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 18 November 2017

Stay Away! This facility was beat up and after third room upon checking in I demanded a refund and went down the street for less money and much better hotel! The first room was smokey and was to be non-smoking room but Clerk was indifferent...More

Review collected in partnership with Extended Stay
Thank Burt Wayne P
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 19 November 2017

Burt, we certainly apologize for the issues you encountered which led to a disappointing experience. We have shared your feedback with the management team so adjustments can be made immediately. Your experience is not representative of our usual performance, and we regret falling short of...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$103 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$103 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (52)
Room & Suite (43)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (19)
Bathroom (7)
Questions & Answers
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12 September 2016|
AnswerShow all 3 answers
Response from karen o | Reviewed this property |
The front desk has the cooking utensils, no extra cost.
Room Tips
"Read the reviews first before booking."
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"Go somewhere else"
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"Rooms on Lower floors since the lift does not work"
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"I stayed on the middle floor and it was very noisy in the middle of the night and spent two sleep less nights..."
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