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Extended Stay America - Fremont - Newark

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Room & Suite (57)
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Overview
  • Excellent25%
  • Very good9%
  • Average10%
  • Poor8%
  • Terrible48%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (128)
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All reviewswalking distance to starbucksnice staygreat place to stayenjoyed my stayricardosadielaundryconsprosfreeway
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21 - 25 of 126 reviews
Reviewed 20 October 2017

They had to check me into 3 rooms! First room was already occupied by someone else. SCARY! Second room was dirty and had a neighbor whom beat his dog. :( Final room was ok and quite but a tub cap broke. Then they overcharged me...More

Review collected in partnership with Extended Stay
Thank danielmartinezg2017
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 23 October 2017

Daniel, thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the...More

Reviewed 13 October 2017

Staying in a hotel is hard just for the fact I was dealt a pretty hard situation. But when we came here staying in a hotel wasn't so hard anymore. Thank you ESA for our temporary home. Just being able to cook a family dinner...More

Review collected in partnership with Extended Stay
Thank DrewLeon
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 14 October 2017

Drew, thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us and that you liked the kitchenette in your room. It was a pleasure to have you as our guest, and we hope to see...More

Reviewed 11 October 2017 via mobile

Spacious clean rooms genuinely friendly staff who will take good care of you. you're certain to enjoy your stay here I did. Hotel is located conveniently near the 680 freeway with other amenities close by.More

Thank Shawn M
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 13 October 2017

Shawn, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel,...More

Reviewed 8 October 2017

The room was exceptionally clean, the front desk staff was very attentive and pleasant, no one else was using the swimming pool, we had laundry and fitness on site, and it just felt like everyone cared about our experience.More

Thank Da H
Response from 00esa, Manager at Extended Stay America - Fremont - NewarkResponded 9 October 2017

Da, it was our pleasure having you as our guest at Extended Stay America. It’s a pleasure knowing you loved your spotless room and the excellent service we offered. I will surely share your compliments with my entire team, especially with the front desk team...More

Reviewed 20 August 2017

They say to go i room. One time, the room have garbage all over and not clean. Then next time hole in roof and cockroaches. They never give you pot and pan when you ask and make you wait all night to have dinner. Creep...More

Thank Bibsie D
Response from 00esa, General Manager at Extended Stay America - Fremont - NewarkResponded 21 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$112 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$112 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (59)
Room & Suite (57)
Dining (2)
Pool & Beach (1)
Questions & Answers
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KOnnink
12 September 2016|
AnswerShow all 3 answers
Response from karen o | Reviewed this property |
The front desk has the cooking utensils, no extra cost.
1
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Room Tips
"Just Stay Away"
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"Read the reviews first before booking."
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"Go somewhere else"
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"Rooms on Lower floors since the lift does not work"
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