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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon
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50 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 12 October 2016

Staff was very attentive, Super clean and the amenities are spot on..Love the pool and hottub.. We have 6 rooms and everyone is happy with the accomodations...Good breakfast and very friendly staff..One of the better ive sayed at

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Helpful?
Thank Doug K
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Thank you very much for taking the time to recognize our extra effort. Please come back again soon. Thanks again!

Sequim, Washington
Reviewed 7 October 2016

We selected this place on price. It's right next to the Hampton Inn we wanted but we saved $10 staying here. There is a lot of construction going un out front.... not a big hassle... but daytime noise would be a problem. The room was clean and comfortable. We slept well but were woken by a large tour bus that...

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Helpful?
Thank W1419ZDstever
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Thank you for taking the time to give our location an honest review. We appreciate you staying with us! Very sorry to hear about the noise and crowded breakfast area. Please come back soon. Thanks again!

Reviewed 6 October 2016 via mobile

So to start off, this isn't in a great neighborhood but other places were sold out. This is right by the freeway so you get that noise, as expected, but it also has the train going by, you'll hear the whistle at 4am. There is also construction going on in the same complex, with tractors trucks and back up alarms...

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Helpful?
Thank Christianna G
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

We appreciate you staying with us and all your business. We are very sorry to hear your stay wasn't what you had planned of. We hope you will consider us for a second chance in the near future. Thank you for your honest review.

Jakarta, Indonesia
Reviewed 28 September 2016 via mobile

I stayed here for 1 night during my trip to USA in July 2016. The pro: 1. The Room is pretty comfortable, the twin bed is unusual compare to what i get in east hemisphere (Asia) and it turned out that all the twin bed in USA are big and similar to the queen size bed ( which is awesome!)....

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Helpful?
Thank allen_andhika1
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Thank you so much for your kind and honest review. We will continue to deliver great service as needed. Please come back again soon!

San Jose, California
Reviewed 15 July 2016

I remember staying at this hotel back in 2009 and I was surprised at how good it still looked. The room I was in was very nice and well kept, let alone smelled really clean! Great stay! Definitely recommend this HI.

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Thank AIRLESSMILES
Reviewed 23 May 2016 via mobile

This hotel is a really nice place to stay .the rooms are good size. the staff is great they go on an above to make sure everything is good they have a free happy hour an free breakfast both are great the lady whom takes care of the breakfast in the morning id alwayd cheerful an makes sure you eat...

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Helpful?
Thank krysheila99
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

I am very pleased to know that we have provided a warm and welcoming feeling to your recent stay at the Holiday Inn Express & Suites Fresno Northwest-Herndon. I would like to thank you on behalf of my team for sharing your comments, we will be more than happy to have you and your family members stay with us in...

Pasadena, California
Reviewed 12 April 2016

My visit to Fresno was for a wedding. The manager (Zulema) was beyond helpful, very patient, professional and always pleasant when I spoke to her. She help me set rooms aside for out of town guests, offered shuttled service for the guest as well and for that our family would like to say "Thank you". Our stay was good, the...

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Helpful?
Thank Denise D
Karina L, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

We would like to thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. I would like to thank you on behalf of my team for...

Reviewed 4 February 2016 via mobile

I can't thank Pardeep enough for his assistance during my stay. I had the team arrange a taxi for me very early in the AM for my flight home which didn't show. Pardeep volunteered to take me to the airport to ensure I made my flight on time. Thanks so much.

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Thank Tj C
Fresno, California
Reviewed 21 December 2015 via mobile

My husband and I would really like to thank Mandy Vang, Francis, Joy, and Chantel who handle the front desk for their exceptional service and friendliness every time my husband has stayed there and don't want to forget Angela G and Layna who are always so helpful in the breakfast area making sure everything is clean and ready to go!...

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Thank Bakenqueen1
Escondido
Reviewed 5 November 2015

We like HIE hotels. We are Platinum Priority Club Members. We are staying on a reward night and are upgraded to an Executive King room. Everything was as it should be, except maybe the noise level was too much. They have a Managers reception on this Thursday night. Wine, beer and soda are free. They also have some raw veggies...

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Helpful?
Thank ranles76
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear ranles76, Thank you for being an IHG Rewards Club Platinum member and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry about the noise during your stay. We will look into this concern. We take all reviews positive...

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Near Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new Holiday Inn Express & Suites Hotel Fresno-Herndon Northwest.The hotel is conveniently located off HWY-99, just minutes away from Fresno Airport, the Fresno City Center, and the Convention Center. We are in the heart of the central valley close to Madera, Chowchilla, and Tulare. Imagine having all the space and tools you need for business: high-speed Internet, a specialized work area in your room and a complimentary business center. And you re just minutes away from Riverpark Shopping , dining, entertainment and all the adventures that Fresno has to offer. No matter what brings you to the Fresno area, your room at our hotel is your personal retreat. We offer comfort with luxury bedding, plush towels, modern decor and 32 flat screen HDTV with plenty of premium cable, sports and movie channels. Stay fit at our complimentary fitness center or enjoy the California sun at our outdoor pool.Enjoy our hot, complimentary breakfast with possibly world s most delicious cinnamon rolls! Businesses and organizations near the hotel include California State University, Costco, Foster Farms, and Mor Furniture. Nearby attractions include Island Water Park, Table Mountain Casino and Yosemite National Park and many more!! Our friendly staff welcomes you to experience the new fresh look and feel of our Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

Address: 7191 W Kathryn Ave, Fresno, CA 93722-9305
Region: United States > California > Fresno
Price Range: RM448 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon 3*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Fresno Northwest-Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be by the pool”
 of 5 bubbles dougk229, 12 Oct 2016 | Read review
“Pool side is always nice.”
 of 5 bubbles AIRLESSMILES, 14 Jul 2016 | Read review
“All the rooms face parking lot, and a train that runs on the side of the hotel at least 2 or 3 times throughout the day/night.”
 of 5 bubbles J4110DSdenised, 12 Apr 2016 | Read review
“Join the Priority Club, IHG and stay often”
 of 5 bubbles ranles76, 4 Nov 2015 | Read review
“I think any room in there would be a good room.”
 of 5 bubbles 401kennethm, 15 Sep 2015 | Read review
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