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Not impressed and have no plans in the future to stay at this chain. Hotel smelled, carpet was nasty and overall room and hotel was dirty. Only good thing was the nice breakfast spread which included cereal, oatmeal, hard boiled eggs, muffins, bagels, juice, coffee...More
Response from Jennifer C, Director of Sales at TownePlace Suites FresnoResponded 9 July 2016
We clearly didn't meet your expectations nor ours. We would like to make this right. Please email or contact our General Manager Penny.Luzania@Marriott.com
The staff came through and was able to resolve the issue to our satisfaction. It was over 110 degrees here and our original room would not cool at all. Convenient location and two bedroom suites are good for families. Overall we are pleased with the...More
Response from Jennifer C, Director of Sales at TownePlace Suites FresnoResponded 6 July 2016
We are pleased to know you enjoyed the pre cooled two bedroom suite! Enjoy your summer travels!
So we checked in and had to leave almost right away but upon returning realized the AC is not working well. Also, the smoke detector in the bedroom has been pulled out of the wall and covered with s hand towel. I called the front...More
1 Thank Scott S
Response from Jennifer C, Director of Sales at TownePlace Suites FresnoResponded 5 July 2016
Our General Manager is researching this issue further and has reviewed your comments with the staff to implement a quicker response. I hope you enjoyed the new suite we transferred you too! We look forward to serving you again to exceed your expectations!
Stayed there prior to Yosemite day. Great room and bed. Just around the corner from the highway straight to the Park. Love the layout of these rooms. You can cook and eat in if you want. Highly recommended.
Had several conversations with hotel management in advance of my stay. There was a change in managers between talks and Penny did a nice job of taking care of accommodating my room request the same way the previous manager was going to. Thankfully there were...More
Response from Jennifer C, Director of Sales at TownePlace Suites FresnoResponded 28 May 2016
On behalf of all of us at the TownePlace Suites by Marriott Hotel in Fresno, California we want you to know we also are looking forward to your return to show off our newly furnished suites!
TownePlace Suites by Marriott Hotel-Fresno,...More
US$134 - US$235 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Family Hotel in Fresno
Non-Smoking Rooms ,
Number of rooms
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