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Sheraton Garden Grove - Anaheim South Hotel

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Sheraton Garden Grove - Anaheim South Hotel
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Garden Grove - Anaheim South Hotel
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Showing 604: English reviews
NYC
Reviewed 11 October 2013

Got a nice solid room for a great price. Room was very quiet, very clean, and new. The bed was very plush and sleep was great. The front desk was accommodating and helpful. Disney is down the road if that makes a difference

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Helpful?
Thank Cid R
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! Many of our guests love the Sheraton sweet sleeper bed and all white bedding with duvet. Also our location, minutes from Disneyland, and door to door service on our shuttle is also a hit. We appreciate the recognition, The Sheraton team

Cincinnati, Ohio
Reviewed 10 October 2013

Cons Carpet is stained but not smelly. Parking is $12/ night. Pros Heated pool Kohler fixtures Beautiful showers Club level room for only 5000 spg points! (Call to book club level) close to Disney Club level breakfast Club level free WiFi Big club level rooms Comfortable beds Target & $ store across street Valet available. Large beautiful lobby.

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Helpful?
Thank d p
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind score and recommendations. We do have the carpets cleaned on a regular basis, however we'll make sure to review this again. Our location, walking distance to Target, many national restaurant chains such as Joe's Crab shack and Outback steakhouse, and one of the best Ice cream stands you're likely to find are all appealing to our...

San Ramon, California
Reviewed 9 October 2013

we were there this summer in a group of 7. the hotel is close disneyland, clean. the bed is comfortable. plenty towls and you can get extra from front desk. swimming pool is nice. there is a parking fee per day.

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Thank Ling M
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We do consider ourselves lucky to be the newest hotel in the area and close to shopping and restaurants, with an easy ride to Disneyland. We appreciate the kind score and review, The Garden Grove team

San Francisco, California
Reviewed 1 October 2013

We had booked two rooms on our trip to DisneyLand with family. Inspite of a very busy time of September they were able to get both the rooms nearby and made sure we had very comfortable and pleasant stay. It is slightly far from Disney park, but I think it is worth the extra 0.5 mile travel. The hotel staff...

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Thank Aarti100
San Diego, California
Reviewed 18 September 2013

3rd time to stay at the this hotel! This is our family's favorite hotel whenever we go to Disneyland. Awesome as always! Great and friendly staff.Keep up the good work guys! SPG points are really of great value at this hotel. It's really worth it. We'll definitely be back.Hopefully, wi-fi can be free next time....

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1Thank welovetotravel20
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well this is certainly nice to hear and we'll be sure to recognize the staff! We are very highly rated as far as our staff goes, and we thank you for spreading the word about their efforts. We look forward to many returns. We do have free wi-fi in the lobby and have 4 complimentary computers at our business center,...

Salt Lake City, Utah, United States
Reviewed 17 September 2013 via mobile

We had a great time on our trip to Anaheim. The Sheraton Garden Grove is on the same street as Disneyland, about 3 miles away. The hotel staff was very accommodating and helpful, even helped us get a car to take us back to the airport when our trip was complete. They were very attentive and quick to answer any...

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1Thank Ihave3kidswilltravel
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

These are some great recommendations and much appreciated. There is plenty of shopping and there are many restaurants within walking distance. Our guests also love the non-stop 'door-to-door' shuttle and avoid the long walks from the large parking areas at the park itself. Most of the hotels in the area, as well as the park do charge for parking. Best...

Brooklyn, New York
Reviewed 10 September 2013

We stayed here on Saturday/Sunday night. This is a typical Sheraton (in a good way). I have Gold status and was given a room on the Club floor (7th). Nice size room. Nicely decorated. Hugh bathroom that was 'smart' looking. Shower, but no tub. The shower was 2.5 feet by 5'. This is .76 meters by 1.52. meters for those...

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1Thank dhammer53
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear. We appreciate the recommendations and the superior review. We are the newest hotel in the area and our guests do love the complimentary LINK Experience by Microsoft business center. Also, we've all gained a few by stepping across the street to Joe's every now and then! Best regards, The Garden Grove team

Cherry Hill, NJ
Reviewed 4 September 2013

The good: Lowest Starwood points per night in the area. Location: Close to Disneyland (not a comfortable walking distance). Close (easily walk-able) to many restaurants and across the street from a Target. Room: Clean. The in room coffee is Starbucks and it is good. The beds are very nice and the TV had plenty of channels and a good picture....

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1Thank CrazyCookClan
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the thorough review and recommendation. We pride ourselves on our customer service, which is ever improving, our cleanliness, and ideal location, and are a favorite amongst our loyal SPG members. Best regards, The Sheraton team

Beverly Hills
Reviewed 3 September 2013

The first time I stayed at this hotel I was impressed with the friendly manner of the hotel staff with the exception of the housekeeping staff. The hotel is not well maintained. On both stays, I had to change rooms because of the extremely dirty carpet and the smell of mildew. This stay was more disappointing. The housekeeping staff did...

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Thank lusciouslee
Denver, Colorado
Reviewed 2 September 2013 via mobile

First the good. The staff was very friendly. Especially the bell staff. The room was pleasent enough. But this place did have two serious issues, one of which basically retroactively ruined this hotel for us . Our last night my wife opened the "fresh" toilet paper. It appeared that someone had droped it in the toilet previously and then put...

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Helpful?
1Thank Brcomic
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We definitely appreciate the recognition of the staff here as this is a frequent mention. We are sorry about the TP and will look into that, along with the corridor AC. We look forward to continuous improvement. Our customer service scores have improved every month this year and we look to keep that momentum going. Best, The Garden Grove team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more   less 

Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Address: 12221 Harbor Blvd, Garden Grove, CA 92840-4005
Region: United States > California > Orange County > Garden Grove
Price Range: RM531 - RM974 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
Number of rooms: 285
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Also Known As:
Sheraton Garden Grove - Anaheim South Hotel CA - Orange County
Hotel Style:
#9 Family Hotel in Garden Grove
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Garden Grove - Anaheim South Hotel staff and other travellers.
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Questions? Get answers from Sheraton Garden Grove - Anaheim South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When available, ask for the concierge level room on the 7th floor”
dc1229, 5 Apr 2017 | Read review
“away from the elevators, it was quite busy here.”
fredericko868, 14 Mar 2017 | Read review
“concierge floor is worth the extra money!!”
tinaMC326, 5 Mar 2017 | Read review
“Try to get a club room.”
GreenL980, 6 Feb 2017 | Read review
“Anywhere not near the elevator”
willielockhart619, 6 Sep 2016 | Read review
5 of 5