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This is our second stay here and we were not disappointed. The hotel itself was very nice, clean and tidy and in a good location. The pool was excellent and the breakfast was standard HI Express - quite adequate and free!
The location is excellent,...More
Thank Steve S
Response from HIXGardenGrove, Manager at Holiday Inn Express Garden GroveResponded 8 October 2012
Thank you for logging onto TripAdvisor and posting this review. We are quite pleased that you had a very good stay your second time in the area. Thank you for elaborating on what great value, and amenities that our property provides. We hope to see...More
For the price I paid its way too much I was better off at the motel 6 there staff is rude and lazy there rooms are disgusting with hairs from previous guests over the bed and towels the lobby and front desk looks abandoned very...More
Response from HIXGardenGrove, Manager at Holiday Inn Express Garden GroveResponded 4 October 2012
On behalf of my entire staff, I apologize that you had such a terrible vist to our property. I would greatly welcome the opportunity to get more information regarding your stay. As you can tell from the many other reviews on TripAdvisor, this is not...More
I stayed at this property about 2 years ago when my family and i visited Disneyland. Considering that it's a Holiday Inn Express, and the price which we paid for the rooms, we weren't expecting much. We thought it'll just be a bedroom, a bed,...More
1 Thank Mike A
Response from HIXGardenGrove, Manager at Holiday Inn Express Garden GroveResponded 7 September 2012
Thank you for logging onto TripAdvisor and posting this review. We are quite pleased that you had a very good stay and hope to see you on your next visit to Southern California.
Booked a room through Hotels.com for a romantic getaway with my significant other for 8/17/2012 to 8/18/2012. At 3am on 8/18/2012 I'm awakened by screaming from my other half, she had woken up to pee and noticed a bug crawling on her arm. After turning...More
5 Thank William K
Response from HIXGardenGrove, Manager at Holiday Inn Express Garden GroveResponded 30 August 2012
We are truly sorry that you did not enjoy your stay with us. As you can probably tell from the rest of the reviews, your experience was not what most of our guests experience when they stay with us. We have conducted a full investigation...More
My daughter and I stayed at this hotel because it wasn't within the Disneyland traffic however it still had a shuttle to the park. The rooms are very clean & the beakfast is very good. The greatest part about this hotel is the staff was...More