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My wife and I stayed for 9 nights in this hotel. First of all, the hotel location is good. It is not close to supermarkets and shopping malls but it is easy to reach many places like "the outlets", walmart and Target within 5-10 minutes...More
I landed at the Candlewood Suites due to my apartment undergoing renovations for three weeks. The anxiety I felt about staying in a hotel for more than five days did not bring the best thoughts initially. However, when I arrived at the hotel during the...More
Old property but with great perks. It has that home feel but not quite like your home but that of a close relative like an aunt. That's what I liken this property like. There is also a sense of community and friendship. There are some...More
The hotel is conveniently located just off the 22. The staff was very welcoming and answer questions well. i was surprised that room service was only once a week as this was an extended stay hotel but understood why it was the case. this was...More
Checked out of the hotel 3/29/18. Realized 5 hours later I forgot 2 expensive sweaters hanging in the closet. I called immediately and was told they would check with housekeeping. I never received a call the next day so I call them again. Told they...More
Response from IHGService, Guest Relations Manager at Candlewood Suites North Orange CountyResponded 15 April 2018
Thank you for staying with Candlewood Suites recently. We appreciate all the feedback we receive because we know it helps our hotel to attain ultimate guest satisfaction. I'm sorry to hear that our staff was not able to deliver our usual high standards...More