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We stayed here for a few nights when we took our parents to Disneyland, it was a nice gem right beside Holiday Inn express.
Their lobby was tiny and a little outdated. I didn't have a good first impression, I thought I made a wrong...More
Response from Richard S, General Manager at Candlewood Suites North Orange CountyResponded 27 October 2016
First off, thank you for staying with us! Yes, our lobby is small but we've updated it with furniture, artwork and accessories to make it more welcoming. We recently replaced the carpet and flooring in all of our rooms and was glad to hear you...More
We had bad timing for our stay. The hotel had just begun the process of replacing the carpeting in the guest rooms when we arrived. Old carpeting and padding is very stinky and new carpeting glue on top of that makes it very unpleasant. We...More
Response from Richard S, General Manager at Candlewood Suites North Orange CountyResponded 28 September 2016
Thank you for taking the time to provide us with your valuable feedback. I am very sorry you had to endure noise from the ongoing renovation. I am happy to say that it will be wrapped up by the end of September and we are...More
I stayed at the Candlewood Suites in Garden Grove, CA for 2.5 weeks recently.
The location is convenient to access near the intersection of highways 22, 5 and 57. There are 1 big asian supermarket in a strip mall 1/3 mile away on the same...More
Response from Richard S, General Manager at Candlewood Suites North Orange CountyResponded 15 September 2016
Let me start off by first thanking you for staying with us and taking the time to provide us with your feedback. We are currently in the process of making some upgrades to the hotel which include new carpet and kitchen flooring in all guest...More
Not a lot to tell .
Reception was quick.
Queen size bedroom (bed was a little too soft for my liking but that's my preference for a firm mattress).
Functional albeit a little old. Looks like it had been renovated - bathroom/shower etc were sort...More
Response from Richard S, General Manager at Candlewood Suites North Orange CountyResponded 31 August 2016
Thank you for staying with us! The beds are actually brand new! They were all replaced back in June but I understand that everyone has a different preference when it comes to the mattress. The carpet and the flooring in the kitchen is getting replaced...More
Spent time here 7/19-20, 2016 as I had a Dr. Appt at ICI medical (not too far from hotel and easy to get to). The hotel was very clean, bed was comfy and staff was awesome. Rich the manager was able to accommodate us to...More
Response from Richard S, General Manager at Candlewood Suites North Orange CountyResponded 27 July 2016
Thank you for staying with us and taking the time to leave such a positive review. I think I remember checking you in! There are many medical offices nearby such as Children's Hospital, UCI Medical Center, Garden Grove Hospital, etc. We have many guests who...More