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Embassy Suites by Hilton Los Angeles Glendale

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1,087 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Los Angeles Glendale
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Showing 1,054: English reviews
Los Angeles, California
1 review
Reviewed 2 weeks ago

It started with an unpleasant welcome from the receptionist in the front desk. She failed to provide quality service, and refused to check any available rooms upon early check in. Complimentary breakfast failed to refill oatmeal and personnel refused to provide refill 15minutes before buffet ending time. This happened twice. A wedding memorabilia was left accidentally on the sink upon... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 442ritchiea
Devon K, Director of Operations at Embassy Suites by Hilton Los Angeles Glendale, responded to this review

Thank you for taking the time to share your experience during your recent stay, and please forgive my delayed response. I must do better. I appears that we failed to meet both your and our own expectations of service delivery, and for that I must apologize. I am investigating your concerns and I believe that I have located the memorabilia... More 

Thousand Oaks, United States
1 review
Reviewed 2 weeks ago

Poor Lighting. broken air conditioner.Parking garage card does not work. Bridal suite does not have an air conditioner in the front room. You cannot go into it during the day. Overall the hotel rooms are worn out and outdated. Would not recommend.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kareni191
Devon K, Director of Operations at Embassy Suites by Hilton Los Angeles Glendale, responded to this review

Thank you for taking the time to share your experience during your recent stay, and please forgive my delayed response. I must do better. It appears that we failed to meet both your and our own expectations of the room product we provide our guests, and for that I must apologize. It sounds as though you were in one of... More 

Folsom, United States
1 review
Reviewed 2 weeks ago

The hotel was new and thought it would be a great place to stay and the lobby looked great, but the rooms were cramped, no movies available in the room, the rooms looked dated, service was just ok. I would probably not stay there again. I would much rather stay at another more comfortable place. I booked a two double... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank matthewe362
Devon K, Director of Operations at Embassy Suites by Hilton Los Angeles Glendale, responded to this review

Thank you for taking the time to share your experience during your recent stay, and please forgive my delayed response. I must do better. It appears that we failed to meet both your and our own expectations of the room product we provide our guests, and for that I must apologize. We are in the process of refreshing our rooms... More 

Sacramento, California
1 review
Reviewed 2 weeks ago

Overall our stay was good. The AC was above my bed and at times it was cold. The icemaking machine on the 5th floor was broken. But overall the breakfast n happy hour were perfect! The bar and tranquill seating area was nice. Not too far from the Glendale mall galleria.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 644mrsv
Phoenix
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Enjoyed our visit here, though would have appreciated a room with a view, looking out onto other rooms not what we are into. Staff were friendly, courteous and accommodating, appreciated being appreciated for being a honors member.

Helpful?
Thank psychemike
Ruverside, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This hotel chain is always at the top of the list for professional and helpful service in all departments. Would recommend to anyone at any time. The manager's reception and breakfast are excellent amenities and the fact that indoor parking exists makes it a winner.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Robert R. M
Tampa, Florida
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 weeks ago

Excellent location for this Embassy Suites. Staff were very nice and accommodating, suite was clean and roomy. There was a great chef working the omelet station for breakfast. Only complaint was the evening manager's reception. Twice, the food containers were empty except for sauces.

Helpful?
1 Thank FoodieFoodies
Henderson, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Everything was perfect the suites were so nice and roomy , I really have no complaints at all. We arrived 3 hours early and they got us right up to our suite. The breakfast was amazing great selection and the chef would cook what you wanted so worth the line. The happy hour is a major plus. From 530 to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Debbie G
East Bay Area, No Cal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

You always know what you're gonna get. A clean room, well appointed, good breakfast, evening drinks. Helpful staff. Can't go wrong with Embassy Suites. The price was a little steep, that's probably because of the BC being in town. But the quality of accommodations made up for it.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank miesque
Bakersfield, California
1 review
Reviewed 4 weeks ago

My second time staying here. Close to Hollywood and the Burbank airport. Convenient to 134 and I-5. I've never had a bad experience at Embassy Suites. Rooms are great, cocktails and breakfast.... can't go wrong.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank denisemW602CL

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Los Angeles – Glendale, CA hotel provides easy access to I-134, I-101 and I-5 to get you around town. Located in downtown Glendale in the north Los Angeles area, you’ll be a few short miles from Universal Studios, Burbank and Pasadena. Business travelers will appreciate our proximity to many local corporations, in addition to daily complimentary cooked-to-order breakfast and our nightly Managers Reception. Experience the warm colors, lush foliage and koi pond of our Glendale, CA hotel's atrium. Our gracious staff will introduce you to our many hotel amenities and your suite. ... more   less 

Additional Information about Embassy Suites by Hilton Los Angeles Glendale

Address: 800 North Central Avenue, Glendale, CA 91203
Region: United States > California > Glendale
Price Range: RM764 - RM1,273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Los Angeles Glendale 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Embassy Suites Los Angeles/Glendale Hotel Glendale
Embassy Suites Glendale
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Los Angeles Glendale staff and other travellers.
7 questions
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Questions? Get answers from Embassy Suites by Hilton Los Angeles Glendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never take a room across from vending machines or elevators.”
 of 5 bubbles roaming_runkels, 30 Nov 2016 | Read review
“Facing outside to avoid atrium noise. I was on 5th floor which was very quiet.”
 of 5 bubbles Jedda1, 22 Nov 2016 | Read review
“Ask for outer rooms for a view.”
 of 5 bubbles psychemike, 14 Nov 2016 | Read review
“I would not pay extra for the mountain view, as I did.”
 of 5 bubbles slizzie, 26 Oct 2016 | Read review
“Ask for a corner room with mountain view.”
 of 5 bubbles LosOsosMike, 12 Oct 2016 | Read review
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