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West Sonoma Inn & Spa

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Traveller (101)
Room & Suite (63)
Pool & Beach (4)
Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“russian river”(29 reviews)
“wine country”(20 reviews)
“hot tub”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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227 results
Traveller rating
121
70
23
7
6
Traveller type
Time of year
LanguageEnglish
121
70
23
7
6
Show reviews that mention
All reviewsrussian riverwine countryhot tubcozy fireplaceprivate deckget awayking suitesmall townwithin easy walking distancestaff was very friendly and helpfulnice pooldowntown guernevillepropertysuggestionspassessinkrefrigerator
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1 - 5 of 227 reviews
Reviewed 20 February 2018

The hotel is OK overall, but there are a few things that need serious improvements. A window in our room needed to be changed; it was almost entirely frosted with humidity trapped between the glass panes. That was disappointing. The heater was a gas fireplace;...More

Thank Claude E
Innkeeper's Favourite Review
Reviewed 20 April 2017

We had an excellent experience at the Inn. The rooms were beautiful, with great views and a cozy fireplace. The Manager was warm and accomodating and actively worked to make our experience the best it could possibly be. We recommend it wholeheartedly. She provided a...More

Thank Melissa H
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded 24 April 2017

Melissa, I am so glad you enjoyed your time at West Sonoma Inn and Spa! Thank you for visiting and your lovely review. We look forward to seeing you again!

Reviewed 13 November 2017

ATTENTION anyone looking for a hotel in West Sonoma County. BEWARE! I would NEVER recommend West Sonoma Inn in Guerneville. Our experience is not one I want others visiting Guerneville to think represents our awesome county. Besides the hotel itself being OK to sub-par for...More

Thank s1gold
Response from WSISonoma_California, Owner at West Sonoma Inn & SpaResponded 15 November 2017

We do not entertain bullying at the West Sonoma Inn & Spa. Your behavior made our employees and guests uncomfortable. ALL of your requests were accommodated, regardless of policy. We drew the line at your husband, verbally assaulting our manager Sunny, in our lobby, in...More

Reviewed 29 August 2017 via mobile

The place is nice, very easy access to town. Pool is green which was concerning despite the fact it was open. Cute hammocks. Beds are nice. Coffee and fridge in the room. Definitely need the ac during the day. If you aren't going to be...More

Thank Jana H
Response from WSISonoma_California, Manager at West Sonoma Inn & SpaResponded 4 September 2017

Thanks so much for your thoughtful feedback. The pool was closed during your stay and for 2 weeks prior due to damaged equipment; you should have received a %10 for your trouble. If a mistake was made there, please call into our office so we...More

Reviewed 23 August 2017

I have stayed at this hotel 5-10 times over the past few years and have had great experiences until this weekend. I took my fiance here for for a long weekend birthday escape, Thursday-Sunday. I would have booked Friday-Saturday, but they require 3-night stays. On...More

Thank yespete
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded 26 August 2017

We're sorry you were so dissatisfied with your experience. We did discount your stay, and I did offer to connect you with a pool experience elsewhere. I am also sorry that you were so dissatisfied with me as a human being; I can only be...More

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Best Value Properties in Guerneville, CA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$153 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$153 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (101)
Room & Suite (63)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Be sure to ask if the pool has been cleaned."
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"Make sure you check the temps in the area for your visit before booking. If it's hot out, the room may..."
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"Ask for a room with a view!"
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"all rooms excellent"
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