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All reviewshills mallasian populationkrispy kremeaverage courtyardfront deskhotel is locatedbit datedlove this hotelrestaurants and shoppinglaundry roompool areafree breakfastquiet roomenjoyed my staybusiness tripnice stayfree parking
We stayed here in December 2016. We arrived at the hotel very late, as we had trained to LA and then went to a memorial event. The doors were locked and no one was in sight at the front desk. We rang the bell several...More
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 15 March 2017
Thank you for your review of the Courtyard by Marriott Los Angeles Hacienda Heights/Orange County.
Let me first apologize for the reception that you received when arriving at our hotel. This is not the way we want our guests to feel nor have...More
I was going to a baby shower in Norwalk, and driving in from Las Vegas. This seemed like a good location as I wanted to visit with friends in Pasadena as well. It was perfect! The location was absolutely beautiful. The room and bed very...More
This was a nice hotel --- Pleasant stay.
Roger at the desk was very nice.
The hotel is located up high on a hill. Great view.
The pool seemed nice although I didn't use it.
There was a nice exercise room with a rack of...More
My home had a fire, so I needed to go some place and rest the next day. So I choose the Marriott Hotel near by my home. I figured that there would be no problem resting as apposed to a motel 6. The staff was...More
Thank yolanda m
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 22 February 2017
Greetings Yolanda M,
Thank you so much for your constructive feedback using TripAdvisor. We want to first apologize for the difficulties you suffered during your recent stay with us. The recent storms have exposed our hotel to a few roof projects that needed to be...More
The staff was professional and courteous. The room was nicely decorated. The shower was comfortable, and the rooms were clean. At over $200 a night for the room however seemed a bit excessive especially with no complimentary breakfast. Also the walls seemed a little thin....More
Response from CourtyardHacieHghts | Property representative |
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the... More
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the Puente Hills Mall which offers many of your favorite stores all in one place. There are many restaurants such as BJs Brewhouse, Romano's Macaroni Grill, Casa Blanca Mexican Restaurant, and many more. Please don't hesitate to stop by the Front Desk for our listing of our local businesses. Thank you again!