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Courtyard Los Angeles Hacienda Heights/Orange County

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard Los Angeles Hacienda Heights\/Orange County
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116 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Los Angeles Hacienda Heights/Orange County
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Showing 104: English reviews
San Francisco, California
Reviewed 16 October 2016 via mobile

It finally happened. I left my iPad in my room and flew away. I called Jackie at the front desk from Vegas and within minutes the hotel staff found the iPad, called me, and carried out the shipping to my home. The hotel has a very inviting lobby. Rather bistro-like and welcoming. The site is near excellent restaurants and stores....

Thank Paul D
Reviewed 26 September 2016

I love this hotel, mainly because of the customer service from Jackie. She is always so helpful, always smiling, and so sweet!! This is one of the better hotels in the area which serves predominately the Asian population. This area mostly has Taiwanese, Chinese, and Korean foods so if you're from an area that lack authentic Asian food and you...

2Thank caliiitrav
Raleigh, North Carolina
Reviewed 25 September 2016

In town for business, and chose this place because some of my colleagues were there. Can't say as I was overly impressed. The hallway smelled of cigarettes, and my room had a musty smell to it. One of my colleagues had his room changed 4 times for various issues. Room decor was a bit dated, but in all, it served...

Thank Cpnbnanamn
Joanne J, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Cpnbnanamn, Thank you for taking the time to rate the hotel, unfortunately not all guests comply with the signage that we are a smoke free hotel which creates a negative experience for other guests. I am sorry your stay was impacted in this way. I am glad you found the hotel to be convenient and hope you will give us...

Rigby, Idaho
Reviewed 21 August 2016

The best asset of this hotel is its location - close to numerous restaurants, Puente Hills Mall, and for me, close to my client's location, which is why I chose this hotel (along with the Marriott 2016 promotion). The hotel itself is fine - I slept well in a comfortable bed, parking was free and convenient. Internet speed was good....

Thank ajnuff
Reviewed 30 May 2016

We had a great room, King Suite with a double bed, & sofa bed ( the sofa bed was just ok a little to soft) but a great view of the pool. We had excellent service as we needed more coffee& sugar & the gentleman came with lots & showed us how to open balcony. Front staff were excellent, friendly,...

Thank tofino721
Albuquerque, New Mexico
Reviewed 21 April 2016

I booked this through tripadvisor then my plans changed to one day earlier. I never received an email advising me of my upcoming stay. So when I saw a charge for $189 on my bank statement I called the hotel and spoke to the manager about giving me a break as I have stayed there often because its really the...

Thank Mathew S
Maritza M, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, I would like to thank you for taking the time to let us know about your experience. Everything we do is aimed to providing you with an excellent hotel experience and your feedback is extremely valuable. Please accept our apology for any inconvenience you may have suffered. If you would like to discuss your experience further please do not...

Keizer, Oregon
Reviewed 19 April 2016 via mobile

I have stayed in this hotel for over a decade when in Southern California for both business and pleasure. It is centrally located for those needing access to the entire L.A. basin, with plenty of options if one route is especially bad with traffic. It went through a big renovation a few years ago and it really improved the lobby...

Thank 962fan
Henderson, Nevada
Reviewed 18 March 2016

We stayed one night at this hotel after disembarking a cruise, on our way back home to Las Vegas. The bed at this hotel was far and away a million times more comfortable than the one on our cruise ship. Unfortunately my husband and I were both suffering from allergies and respiratory infections so all we did was sleep, and...

Thank Jennifer M
Coral Gables, Florida
Reviewed 24 February 2016

Very nice property close to the expressway and all the shopping that you need to do. The property is beautiful and very well kept. The hospitality was great and excellent service. The rooms are very clean and comfortable. Has a flat tv, desk( working station) , small refrigerator. Plenty of parking . Nice gym.

Thank joselito1959
Santa Clara, California
Reviewed 21 February 2016 via mobile

This is my 2nd time staying here, love the location good for many chinese or Taiwanese food, close to freeway n u can get food or prarl tea driNks by walk8 ng distance Room is actually getting bit old,lobby looks very nice. Hallways look a bit out of shade also. I stayed in kings room which is quite decent side...

Thank Mochichu08

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11/06/2017 12/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Los Angeles Hacienda Heights/Orange County is conveniently located near the City of Industry, La Puente and Whittier, CA. Our Hacienda Heights, CA, hotel features a state-of-the-art lobby with flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. Also in our lobby is The Bistro - Eat. Drink. Connect., an American restaurant serving healthy and delicious breakfast and dinner options as well as Starbucks beverages and evening cocktails. Guest rooms at our Courtyard hotel in Hacienda Heights feature comfortable beds, spacious work desks, ergonomic work chairs and complimentary high-speed wireless Internet. Each of our rooms also includes a mini-refrigerator and television with CNN, HBO and ESPN. During downtime, guests can relax in our outdoor pool or enjoy a brisk workout in our well-equipped fitness center. Book your stay at our convenient Marriott Hacienda Heights hotel today! ... more   less 

Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

Address: 1905 S Azusa Ave, Hacienda Heights, CA 91745-6850
Region: United States > California > Hacienda Heights
Price Range: RM564 - RM948 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Hacienda Heights/Orange County 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Los Angeles Hacienda Heights/Orange County Hotel Hacienda Heights
Courtyard Hacienda Heights
Hacienda Heights Marriott
Hacienda Heights Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Courtyard Los Angeles Hacienda Heights/Orange County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No clue.... Room #251 Dbl queen. Very nice and quite.”
Y5354KKjohnb, 15 Mar 2017 | Read review
“The above answers are not complete till I finish my stay”
yolandam154, 20 Feb 2017 | Read review
“a view of the pool as it has a balcony”
tofino721, 29 May 2016 | Read review
“The layout of this hotel is a bit odd so prepare to walk quite a ways to your room”
BrendaB247365, 8 Dec 2015 | Read review
“Ask for what you need. They're adaptable to you.”
D9206FGpatrickr, 22 Oct 2015 | Read review
5 of 5
US$149* /night
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