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Courtyard Los Angeles Hacienda Heights/Orange County

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Traveller (75)
Room & Suite (48)
Dining (3)
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Overview
  • Excellent28%
  • Very good44%
  • Average22%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Los Angeles Hacienda Heights/Orange County
Special Offer: Visit Southern CA!
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Offers from Courtyard Los Angeles Hacienda Heights/Orange County
Special Offer: Visit Southern CA!
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (130)
There are newer reviews for Courtyard Los Angeles Hacienda Heights/Orange County
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46
25
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All reviewsasian populationkrispy kremeaverage courtyardfront deskhotel is locatedbit datedbusiness centerrestaurants and shoppingvery nice hotellaundry roompool areaquiet roomenjoyed my staybusiness tripnice stayfree parkingmarriott
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21 - 25 of 117 reviews
Reviewed 13 December 2016

They took my credit card on check-in, but the next day my room wasn't cleaned and was told they had no record of me being there and to bring them my credit card. I talked to the manager the next day and was told I...More

Thank harrypullum
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 14 December 2016

Greetings harrypullum, Thank you for your review of your stay here at the Courtyard by Marriott Los Angeles Hacienda Heights. We here at the Courtyard by Marriott pride ourselves in providing one of a kind service. Unfortunately, during this trip we have fallen short of...More

Reviewed 9 November 2016

We had a 1 bedroom suite on the ground floor. Although the beds were comfortable and what I would expect from Marriott, the room had an awful, musty/dingy smell. I opened the windows to help air things out but the smell never went away. The...More

Thank AZ_worldwide
Response from Joanne J, Manager at Courtyard Los Angeles Hacienda Heights/Orange CountyResponded 10 November 2016

Greetings AZinEurope2009, Thank you for taking the time to review us on TripAdvisor about your stay at the Courtyard by Marriott Los Angeles Hacienda Heights. At Courtyard, our goal is to ensure that our guests have a memorable experience when they choose to stay with...More

Reviewed 6 November 2016 via mobile

For this trip, I tried Courtyard for the first time, and it's a great experience for the comfortable room and professional and friendly staff. The facility, lobby, location are great, very convenient for getting good and close to a park. Also for the first time...More

Thank charlesf840
Reviewed 16 October 2016 via mobile

It finally happened. I left my iPad in my room and flew away. I called Jackie at the front desk from Vegas and within minutes the hotel staff found the iPad, called me, and carried out the shipping to my home. The hotel has a...More

Thank Paul D
Reviewed 26 September 2016

I love this hotel, mainly because of the customer service from Jackie. She is always so helpful, always smiling, and so sweet!! This is one of the better hotels in the area which serves predominately the Asian population. This area mostly has Taiwanese, Chinese, and...More

2  Thank caliiitrav
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$127 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$127 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (75)
Room & Suite (48)
Dining (3)
Pool & Beach (1)
Questions & Answers
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991jessw
5 August 2017|
AnswerShow all 3 answers
Response from CourtyardHacieHghts | Property representative |
Thank you for your question. Our location is prime for shopping, dining and entertainment. We have the Bixby Plaza that features restaurants, shops, bakeries and a grocery store. We are also within walking distance of the... More
1
Vote
Brenda K
10 August 2015|
AnswerShow all 2 answers
Response from hkcpa | Reviewed this property |
It would be best if you called the front desk to ask this question.
0
Votes
Room Tips
"There is an elevator."
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"Pool/court side"
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"No clue.... Room #251 Dbl queen. Very nice and quite."
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"The above answers are not complete till I finish my stay"
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