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Holiday inn Express & Suites Hesperia

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Holiday inn Express & Suites Hesperia
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133 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 6 February 2017 via mobile

Have stayed at this facility over the years, when visiting family in N. CA, Was pleased to see the changes made in recent remodel.. Very nice, clean modern, and a great improvement to old facility, the really nice touch was the "free cocktail" on arrival. We were made to feel very welcome by the employees, and we're told to let...

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Helpful?
Thank Dave W
Monte Vista, Colorado
Reviewed 1 February 2017

Just a heads up...! Ask them to check the room before you go in and before you leave.... Because they treat me like a thief.... And charge me some items that were missing. So unfair.... They need to check their personel or have better organization.... But this wont happent to me again .... Just watch out....

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Helpful?
Thank adiarar2017
IHGService, Guest Relations Manager at Holiday inn Express & Suites Hesperia, responded to this review

Hello adiarar2017, I am glad that you provided feedback of your recent stay. It is concerning to read your comments, particularly the charges you may have incurred and how our staff handled this accordingly. With those in mind, I have sent you a private message with more details. I look forward to receiving your response so that I can assist...

Sun City, Arizona
Reviewed 8 December 2016

Stayed at this property in late November, 2016. We were somewhat disappointed with our room. We were told when checking in that the floor we were on had recently been remodeled. That was true but there were quite a few problems that we encountered. The TV kept going off and on and although the night clerk offered to move us...

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Helpful?
Thank gary r
IHGService, Guest Relations Manager at Holiday inn Express & Suites Hesperia, responded to this review

Dear gary r, Thank you for writing us a very candid review. It is nice to know that despite certain issues with the room condition, particularly the water heater, bathroom tiles, and TV issues, these were sorted out and addressed accordingly by the hotel management. The feedback we received from valued guests, like you, are much appreciated and helps us...

Reviewed 26 August 2016 via mobile

I needed help with some business printing and faxing, and Aubrie was a great help. She always treats me great and goes the extra mile to help. This hotel is a great place to stay, primarily because the staff. I would recommend this Holiday Inn to anyone staying in the High Desert area.

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Helpful?
1Thank El C
HIEXHESPERIA, Front Office Manager at Holiday inn Express & Suites Hesperia, responded to this review

Thank you for such a wonderful comment and as always, it is a pleasure to have you as a loyal guest at our establishment. We look forward to seeing you next time!

Reviewed 11 August 2016 via mobile

You really can't complain when a motel you are staying in is being remodeled, although you are tempted to. That said the front desk lady was very sympathetic and helpful. The rooms were nice, especially the bed. The location had several eateries close by. I'll would stay there again.

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Helpful?
Thank KipColorado
HIEXHESPERIA, Front Office Manager at Holiday inn Express & Suites Hesperia, responded to this review

Thank you for your understanding during our time of renovations and we hope to see you in your future travels.

San Diego, California
Reviewed 7 August 2016

As truck drivers we stay at a lot of hotels and motels on the road. We do try to stay at as many Holiday Inn's as possible as we can always count on them being clean and for the most part modern. This was our first time staying at this location and found it very nice and a good value...

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1Thank V M
HIEXHESPERIA, Front Office Manager at Holiday inn Express & Suites Hesperia, responded to this review

We greatly appreciate your feedback and thank you for choosing our location during your time of travels.

Apple Valley, California
Reviewed 5 August 2016 via mobile

As the title suggests, I'd have been better off at motel 6 across the street. There is construction going on that their nor expedias website will tell you about. I had room 135, the ac sounds as if it's going out, had mech look at it and said nothing we can do since its old. He said we can move...

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Helpful?
Thank 1_HarleyGuy
HIEXHESPERIA, Front Office Manager at Holiday inn Express & Suites Hesperia, responded to this review

Thank you for taking the time to give us your valuable feedback. We do apologize if our renovations caused any disturbance during your stay and we hope you return to see our new updated look.

East Anglia,England
Reviewed 25 June 2016

Stopped on our way to LA,during our tour,for one night. Friendly staff,good comfortable room with two large double beds,also a major bonus a laundry room. Not impressed by the breakfast offer,bad coffee,and dried out hot food, did not bother. Had a breakfast on the road instead.

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Helpful?
Thank wood57
HIEXHESPERIA, Front Office Manager at Holiday inn Express & Suites Hesperia, responded to this review

Thank you for choosing our location during your time of travel and we do apologize that you were not satisfied with our complimentary breakfast. Management has been notified and appropriate action will be taken.

San Jose, California
Reviewed 2 June 2016 via mobile

Good location for a nights stay. Everything was just fine except the linen on the beds was outdated and on the thin side, in the bathroom the towels were thick and very nice. One big item that I wish holiday inn would do is update their breakfast bar especially the coffee is still on the weak side. I like a...

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Helpful?
Thank varnin
IHGService, Guest Relations Manager at Holiday inn Express & Suites Hesperia, responded to this review

Dear varnin, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the good location and quality of the bathroom towels. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. Your comments regarding the bed linens and...

Rancho Cordova, California
Reviewed 5 May 2016 via mobile

stayed here many times. a lot of restaurants around, and shopping. Hotel is really nice with great beds for a good night sleep. This trip we were put right by the elevator. As platinum members to holiday inn we did not feel we should have been put there. we also had to call downstairs due to kids running up and...

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Helpful?
Thank leahtots

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
San Bernardino County Fair May 9th - 17th. While in town visit Route 66 Museum. Stay Smart at Holiday Inn Express Hotel & Suites Hesperia/Victorville, CA, located just off the I-15 exiting Main Street in the High Desert, minutes away from the towns of Big Bear, Apple Valley, Adelanto, Victorville and Southern California Logistics Airport (formerly George Air Force Base), the hub of distribution. The Holiday Inn Express Hotel & Suites Hesperia/Victorville, CA is a non-smoking, AAA Three Diamond and FEMA approved safe interior corridor hotel. 24-hour business center with high-speed DSL and Wi-Fi wireless Internet access is available in public areas. Our front desk is staffed 24-hours with friendly, professional staff to assist you. The Holiday Inn Express Hotel & Suites, Hesperia is committed to providing accessible facilities under the Americans with Disabilities Act. Area attractions: San Bernardino County Fair Grounds, Route 66 Museum, Maverick Stadium, Huck Finn Jubilee, Glen Helen Pavilion, Competitive Edge Racing, Green Tree Golf Course, Cal Earth Institute, Hesperia Lake, Big Bear, Lake Arrowhead, and Mt. High are all right here. ... more   less 

Additional Information about Holiday inn Express & Suites Hesperia

Address: 9750 KeyPointe Ave, Hesperia, CA 92345
Region: United States > California > Hesperia
Price Range: RM408 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday inn Express & Suites Hesperia 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Hesperia
Holiday Inn Express Hesperia
Holiday Inn Hesperia
Hesperia Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday inn Express & Suites Hesperia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, Clean and Modern”
 of 5 bubbles 913vm, 7 Aug 2016 | Read review
“some rooms have a hot tub in the room. How relaxing.”
 of 5 bubbles deboraha409, 4 May 2016 | Read review
“Top floor away from elevator!”
 of 5 bubbles SteveB689, 8 Apr 2016 | Read review
“The third floor seems quieter.”
 of 5 bubbles 40elsam, 13 Mar 2016 | Read review
“Corner rooms are extra large with two windows, great breeze and a jacuzzi tub.”
 of 5 bubbles R1256UZmikep, 26 Sep 2015 | Read review
5 of 5