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Hampton Inn & Suites Highland

Hampton.comUS$119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Highland
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529 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Los Angeles, California
Reviewed 5 days ago NEW

Very convenient to where I want to be, could be a little cheaper,breakfast is very nice the breakfast staff is good group keep them. Overall good place to stay when in Highland,Ca. Good shopping area.

Review collected in partnership with Hampton
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Helpful?
Thank Cynthia J
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, your comments are very important to us. This said, we are delighted you have enjoyed your stay with us. We will definitely look forward to another opportunity to serve you again in the near future. Bets regards

Turnhout, Belgium
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This hotel is well maintained. Clean and very comfortable is all means. The beds are very good. Clean linen and towels. The breakfast is a standard Hampton Inn free breakfast. In general hardly any noise from the highway.

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Helpful?
Thank GerardV754
About Hotel's Favourite Review
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We have enjoyed having you as a guest of our hotel. We work hard to ensure that all our guests are happy and comfortable while staying with us. We will look for another opportunity to serve you again in the near future. Your patronage is well appreciated. Best regards

Palmdale, California
Reviewed 1 week ago

The staff service can be improve by smiling and looking at the guess, Everything Else was very pleasen. Room was nice and clean, the breackfas food was very good, and the whole hotel was nice and clean.

Review collected in partnership with Hampton
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Helpful?
Thank A8852HWrosac
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review, your comments are very important to us. This said, I would like to take the opportunity to thank you for staying with us, your business is indeed well appreciated. I certainly hope we will have more opportunities to serve you even better in the near future. Best regards

Tucson, United States
Reviewed 1 week ago

As I told Hilton I had to leave a visit with a friend who is suffering from cancer. I had to leave a day early due to a medical problem of my own. They have refused a refund for one day due to advanced payment.

Review collected in partnership with Hampton
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Helpful?
Thank stephencR735KS
NadiaT155, General Manager at Hampton Inn & Suites Highland, responded to this review

Unfortunately, when making a reservation through the Hilton Advance Purchase promo it states there are no refunds. Our Night Agent documented you checked out at 2 A.M. on the 6th which is your checkout date. In addition, records indicate your stay was fulfilled to the reserved dates. We can not issue any refund at this time as these are the...

Oceanside
Reviewed 2 weeks ago

Stay on 'mountain' side of hotel to avoid road noise, which kept me awake 2 nights, despite foam earplugs. Therefore, when making your reservation, request the 'mountain' side, not the 'freeway' side. Also, in my room, the TV signal was bad; it was like watching a dirty, smudged DVD, but it was on every channel. Otherwise the room was clean,...

Review collected in partnership with Hampton
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Helpful?
Thank James B
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. Every point on your review has been reviewed and we will certainly try very hard to improve the shortcomings that you have encountered. Please rest assured that we do take every guest's comments very seriously in order to ensure everyone staying with us...

Vacaville
Reviewed 3 weeks ago

My wife and I have stayed at this facility at least twice a year for the last several years. We have always found the accommodations to very good. The staff has always been extremely helpful. It is because of the location and quality of the facility that we keep coming back. My wife and I hope to return to the...

Review collected in partnership with Hampton
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Helpful?
Thank Richard C
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for being a loyal patron of our hotel, we certainly enjoy serving you and we will always look forward to many other opportunities to serve you again in the near future. Making you happy, certainly makes us happy! See you soon. Best regards

Compton, California
Reviewed 3 weeks ago

I was offered a free night's stay by San Manuel Casino in celebration of my birthday. The Hampton Inn is a very nice place to stay and they provide an hourly shuttle to and from the casino. The staff make you feel at home and are very kind. This was my second time staying at this hotel and I would...

Review collected in partnership with Hampton
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Helpful?
Thank T9145ELkarenh
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, We are delighted you have enjoyed your birthday celebration in our hotel. May you have many more return of the day. This said, we will definitely look forward to another opportunity to serve you again in the near future. Best regards

Highland, United States
Reviewed 4 weeks ago

Upon check in the room strongly smelled from some chemical or deodorant the cleaning staff had used. Completely closed my sinuses. Hard to sleep when you cant breath. Even after 4 days of leaving the window open the smell was still there.

Review collected in partnership with Hampton
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Helpful?
Thank 950arthurp
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Thank you for taking the time to write a review, your comments are well appreciated. I would like to take this opportunity to apologize that the smell of the room made you uncomfortable, even though the products we use in the room are per Hampton standard. As a gesture of goodwill I have issued a credit for one...

Lancaster, United States
Reviewed 4 weeks ago

I continue to return this hotel for they are an amazing, attentive staff. Always willing to go far and above for you including the maid service. I highly recommend staying here. Not to mention, outside by the pool, the sun set is beautiful!

Review collected in partnership with Hampton
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Helpful?
Thank tammyr259
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, The entire team at the Hampton Inn Highland is delighted to have you as a loyal guest. Serving you makes us happy. We will continue working hard to make your stay comfortable. We will definitely look forward to future opportunities to serve you again. Please come back soon. Bets regards

Carlsbad, California
Reviewed 4 weeks ago

Had a comfortable stay and would recommend this hotel. Bathroom was clean (no hairs on floor or in bathtub!!!)which is a priority to me. Beds could have a bit more comfortable, but were not the worst I have experienced. Staff was helpful and courteous. Breakfast was what you would expect at this price point, but acceptable.

Review collected in partnership with Hampton
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Helpful?
Thank cynthiaw212
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this review

Dear guest, Many thanks for taking the time to write a review, your comments are well appreciated. Certainly we are delighted you have enjoyed your stay with us. Making you happy, makes us happy! This said, we will look forward to another opportunity to serve you again in the near future. Bets regards

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites at San Manuel Village is located off the I-330 and Highland Ave. Just minutes from San Manuel Indian Bingo & Casino and has a 24hr Complimentary Shuttle to the Casino. Plus we are just minutes from downtown San Bernardino, just minutes from all “Major” Corporations located in San Bernardino, Redlands, Fontana, and Upland. Also just 25 minutes from Big Bear Mountain, Snow Summit Ski Resorts and Ontario International Airport.We have two great resturants located in our Village; Sports Watch Bar & Grill & Mi Cocina.. ... more   less 

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346-2767 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Region: United States > California > Highland
Price Range: RM494 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn And Suites - Highland,Ca @ San Manuel Village
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Highland staff and other travellers.
2 questions
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texas
5 months ago
Skyforest, Ca

See all questions (2)

Questions? Get answers from Hampton Inn & Suites Highland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor looking east or west.”
SDTripster, 27 Mar 2017 | Read review
“Book as early as possible. Hotel was fully bookedd for this time of year.”
dpramirez2016, 26 Dec 2016 | Read review
“My room was on the 4th floor, very quiet.”
BartonRix, 7 Dec 2016 | Read review
“Get a room facing front of hotel, back side overlooks freeway”
twinmom8, 21 Sep 2016 | Read review
“Get top (4th) floor on the quiet side. You'll enjoy it. Beds are the best part of the rooms. A/C was great. Over 100 degrees every day.”
IdahoJoeJerome, 16 Aug 2016 | Read review
5 of 5
Hampton.com
US$119* /night
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Prices are for 1 room, 2 adults
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