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BEST WESTERN San Benito Inn

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211 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Reviewed 1 week ago

Clean quiet and had a great breakfast. Would certainly stay here again. Needed to be on ground floor and they had no problem switching our room. Wish it would have been summer. The pool looked inviting. The back side of the hotel would be the quietest.

Review collected in partnership with Best Western
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Helpful?
Thank Kathie S
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Valued Guest, Greetings from the Best Western San Benito Inn. It is really nice to note that that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you.Nice to note that you liked the cleanliness and breakfast. We look...

Fresno, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Stayed two nights for business. The front desk people extremely nice and helpful checking in and checking out. Made me feel very welcomed. The room was clean with two complementary bottles of water and a granola bar. A full breakfast with gluten free options. The only minor down side... no workout room, small pool though.

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Helpful?
Thank gish0503
About Hotel's Favourite Review
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, We thank you for your appreciation of our services and facilities. We are a team of professionals committed to provide a superior service to our guests. Thank you for pointing out all our qualities. We really appreciated your feedback. Also, we hope you will recommend us to your friends and families. We hope to see you again. Thank...

Reviewed 1 week ago

Very clean room, nicely decorated. Comfortable bed. TV sound did not work and no ability to use long distance on room phone. Staff was very friendly and apologetic, but did not know how to solve these problems.

Review collected in partnership with Best Western
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Helpful?
Thank Christina P
Bakersfield, United States
Reviewed 1 week ago

The Hotel is not that bad aside the noise level and attitude of some of the staff! It will be nice to see more fresh fruits and less of thatn ork sauges will be very much welcome. It will be nice to have hot coffee or hot water for tea than the tap water luke warm water that was use...

Review collected in partnership with Best Western
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Helpful?
Thank 830olamidea
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Alameda, California
Reviewed 2 weeks ago

Our stay at the Best Western San Benito Inn last weekend was a pleasant surprise. The staff was very friendly and helpful when we checked in (special thanks to Sophie) and our room was situated where we requested, away from the highway and on the second floor. Although the hotel was by a busy highway, our room was quiet enough...

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Helpful?
Thank Pazu_past
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Sacramento, United States
Reviewed 3 weeks ago

A very competent hotel. meaning the room was clean, the breakfast was great. Had an issue with the HVAC not working and was not offered an opportunity to move. Overall though, the staff was great and seemed very attentive.

Review collected in partnership with Best Western
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Helpful?
Thank C9178RAronaldd
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Valued Guest, Greetings from the Best Western. Thanks for staying with us and for appreciating your stay with us. Glad to note that you liked the beds and pool. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to...

West Wareham, United States
Reviewed 22 February 2017

Clean, comfortable room and bed. Friendly, welcoming staff throughout my stay. Bathroom facilities were clean, bright and well equipped. Enjoyed beautiful views from the room. Even being close to the freeway, noise levels were minimum. My experience with this hotel made me choose Best Western Hotels as often as possible for my journey across the United States.

Review collected in partnership with Best Western
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Helpful?
Thank 882kathleenp
bwsanbenitoinn, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback about our staff and our clean room. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even...

Reviewed 20 February 2017

Very nice hotel and I'll recommend people to stay here. The shower was really high but nothing to complain about, it had hot water and that's all I needed for a nice shower. The food in the dining room was very good and the staff was very nice and kept it well stocked.

Review collected in partnership with Best Western
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Helpful?
Thank N2244THjudyd
bwsanbenitoinn, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you so much for your kind words.I’m happy that you will recommend people to stay here. I’m very pleased that our hotel impressed you in so many ways.We look forward to having you with us again soon.We appreciate the opportunity to serve you. Sincerely, Hotel Manager

San Bernardino, California
Reviewed 18 February 2017

Staff was great with everything and answered any questions we had and helped make our stay here very comfortable! The internet worked excellent and was able to do my reports online with no problem! Breakfast was great and helped get my crew and I ready to work hard straight from the hotel etc! Front desk made my stay rememberable!!!

Review collected in partnership with Best Western
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Helpful?
Thank BigPapiRichie
bwsanbenitoinn, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in accommodation, breakfast,staff. I’m extremely happy that you had such a pleasant stay. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

Reviewed 17 February 2017

We didn't have a bedspread or comforter, only one thin blanket and sheets. Staff told us this was the required bare minimum. Phone didn't work when tried to call the desk in the middle of the night. Hardly anyone at the hotel, they could of put us away from highway but didn't. Terrible freeway noise. We woke up grumpy and...

Review collected in partnership with Best Western
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Helpful?
Thank K2752IIdavidr
BWHGm, General Manager at BEST WESTERN San Benito Inn, responded to this review

Dear K2752IIdavidr We apologize for not meeting your expectations at the property. We provide extra blankets at the front desk, and I will have our maintenance staff look into the phone system and make sure it is fixed. Once again I apologize and we will take your feedback and use it to better our property.

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN San Benito Inn

Address: 660 San Felipe Road, Hollister, CA 95023-2805
Region: United States > California > Hollister
Price Range: RM420 - RM883 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Benito Inn 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western San Benito Hotel Hollister
Best Western Hollister
Hollister Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN San Benito Inn staff and other travellers.
1 question
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Green Valley, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN San Benito Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the second floor, pool side.”
 of 5 bubbles Pazu_past, 16 Mar 2017 | Read review
“2nd floor pool side will be quieter”
 of 5 bubbles markrS4341KY, 25 Jul 2016 | Read review
“Room 222 was quiet.”
 of 5 bubbles AlrightyTravel, 27 Apr 2016 | Read review
“Go else where. Best Western in Gilroy is a REAL Best Western or the other end of town, definitely don't waste your money here!”
  • This dirty towel was actually hanging next to a clean one.  You could smell the difference...GRO
 of 5 bubbles Q8322FRsharond, 10 Jan 2016 | Read review
“Rooms on east side are quieter.”
 of 5 bubbles Ski1233, 12 Aug 2015 | Read review
5 of 5