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BEST WESTERN San Benito Inn

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211 Reviews from our TripAdvisor Community

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Showing 205: English reviews
England, United Kingdom
Reviewed 4 October 2016

There really didn't seem anywhere else in Hollister we would want to stay. It was a nice hotel, quite modern. I would say that the staff here are the friendliest we have ever come across and the most helpful. We had a problem the first night (of three) when we were woken at 3 am by a dreadful noise. The...

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Helpful?
Thank Holidaymaker7343Mk
bestwesternsanbenito, Other at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m very pleased that my staff contributed to a nice experience for you. I apologize that there were some issues with the bathroom, and we’ll make use of your comments as we change and improve. You can be sure we’ll be here for you when you need us again with an always-improving experience. Sincerely,...

Reviewed 3 October 2016

Very nice staff, very safe area, QUIET well built for noise control, Clean, Comfy, I have stayed there 3 yrs in a row for work, even price was good, only thing missing is a hot tub that I would enjoy after work, but has a pool, I stay at alot of hotels, this one tops them!

Review collected in partnership with Best Western
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Helpful?
Thank 528cherylv
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for your comments. We are very happy to hear that you had such a pleasant stay in our hotel and that you found the accommodation safe and quiet and nice staff. We look forward to your return visit. Sincerely, Hotel Manager

Lancaster, United States
Reviewed 22 September 2016

great service, but room smelled like cigarette smoke, to the point it burned my noise and made it very uncomfortable. i complained about it twice once at check in once at 2 AM. They tried to switch rooms at 2 am but i was not having it. staff Should of switched my room the first time around

Review collected in partnership with Best Western
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Helpful?
Thank Joel Ortiz J
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down, I apologize. We have taken note of these...

Reviewed 18 September 2016

I was concerned about noise from nearby traffic but it wasn't an issue. I found the bed to be comfortable and I slept very well. The complimentary breakfast had a good assortment of options. From beginning to end the staff was friendly and helpful. I'd stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank 828sherriec
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for the positive feedback. We strive for great value, a great staff and great accommodations.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look forward to having you back with us again soon. Sincerely, Hotel Manager

Reviewed 24 August 2016 via mobile

I stay in a lot of best westerns, like their points program and hotels are usually above average. Here in Hollister, perfectly fine except for the homeless guy in the stairwell at 530 am. No security and no one in the office for checkout. Won't be back there anytime soon.

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Helpful?
Thank davewF1843YB
bestwesternsanbenito, webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you for the review. I’m sorry we failed to meet your expectations.I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in...

San Diego CA, United States
Reviewed 21 August 2016

Property and rooms recently remodeled - very attractively done. Breakfast includes hot items - waffles and eggs/bacon. Very attentive/helpful staff. Soundproofing done on the rooms, but best to be on the north/pool side of the property for quietest rooms.

Review collected in partnership with Best Western
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1Thank William P
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your...

Utah
Reviewed 16 August 2016

This is by far the best value for a hotel in the area. The staff was extremely friendly and went out of their way to make us feel welcome. The rooms are average. They are clean, and have a strong cleaning product smell. The breakfast was great, though the eating area was one of the smallest I've ever seen. My...

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Helpful?
Thank Stacie B
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that our hotel and the surrounding area didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give...

Dublin, United States
Reviewed 15 August 2016

The Best Western San Benito in, in Hollister, is one of the friendliest motels I've ever stayed in. I was traveling alone when I stayed there, and every employee of the motel was friendly and kind. My room was clean, comfortable, and attractive. The breakfast was more than ample, with many food choices. I had several enjoyable conversations with staff...

Review collected in partnership with Best Western
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Helpful?
Thank Jean O
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the...

rialto, United States
Reviewed 15 August 2016

The host at the breakfast was extremely helpful and went out of her way to make sure we all left satisfied.. we all did and our youth boxers were great appreciated and happy.. this is what we strive for.

Review collected in partnership with Best Western
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Helpful?
Thank Rosa D
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Sonoma County, California
Reviewed 10 August 2016

Everything about this hotel was excellent; e.g., the cleanliness and order of the rooms, the breakfast offered, and especially the staff. Wanita worked the front desk and never stopped during the time my friend and I played cards in the breakfast area. She was delightful while dealing with checking guests in, checking guests out, fielding complaints, answering phones, and making...

Review collected in partnership with Best Western
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Helpful?
Thank Kietsa
bestwesternsanbenito, Webmaster at BEST WESTERN San Benito Inn, responded to this review

Dear Guest, Thanks for being among our many satisfied guests. So often, only those with an issue or complaint bother to comment, and your positive feedback means a lot to us. Our team reads all comments and we are all inspired by your positive, upbeat assessments of our hotel. You can be sure we'll be here for you in the...

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN San Benito Inn

Address: 660 San Felipe Road, Hollister, CA 95023-2805
Region: United States > California > Hollister
Price Range: RM385 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Benito Inn 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western San Benito Hotel Hollister
Best Western Hollister
Hollister Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN San Benito Inn staff and other travellers.
1 question
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Green Valley, Arizona
over a year ago

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Questions? Get answers from BEST WESTERN San Benito Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the second floor, pool side.”
 of 5 bubbles Pazu_past, 16 Mar 2017 | Read review
“2nd floor pool side will be quieter”
 of 5 bubbles markrS4341KY, 25 Jul 2016 | Read review
“Room 222 was quiet.”
 of 5 bubbles AlrightyTravel, 27 Apr 2016 | Read review
“Go else where. Best Western in Gilroy is a REAL Best Western or the other end of town, definitely don't waste your money here!”
  • This dirty towel was actually hanging next to a clean one.  You could smell the difference...GRO
 of 5 bubbles Q8322FRsharond, 10 Jan 2016 | Read review
“Rooms on east side are quieter.”
 of 5 bubbles Ski1233, 12 Aug 2015 | Read review
5 of 5