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Renaissance Indian Wells Resort & Spa

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1,104 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 4 days ago NEWvia mobile

Stayed here for a conference and had a beautiful king size room with balcony and stunning golf course and fountain view. The landscape and interior design are nicely done. But the most amazing thing about the hotel is their customer service, especially the front desk. Stephany was so polite, helpful and knowledgeable. She helped me found my membership information and...

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Thank A TripAdvisor Member
San Diego, California
Reviewed 5 days ago NEW

Had another good stay at the Renaissance. The weather was beautiful and the rooms were nice and clean. One of the indicators of attention to detail was that none of the doors squeaked. Very important when trying to keep an infant asleep.

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Thank Tadd63
Lincoln, California
Reviewed 1 week ago

Got a great deal to stay for 2 days mid week. This place is very special. Clean, quiet, elegant, and the room was amazing. Loved our time there. The only regret is that we did not stay long enough to really enjoy all the amenities. Next time :-)

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Thank Terri C
Rancho Cucamonga, California
Reviewed 2 weeks ago

Second time staying here, really enjoy this property. Required a lot of points to stay here but worth it. Service here is always excellent, staff is always friendly. Sarah at the front desk really took care of us. Great bar area and fantastic pool area. A bit out of the way of Palm Springs but worth the extra drive. It...

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Thank Cool-Trojan
Perth
Reviewed 3 weeks ago

Excellent stay during the Desert Trip Festival Very nice hotel indeed. Strongly recommend. Pluses Helpful friendly staff Beautiful large pool, and pool area. Also a lovely area at night with gas fires and cocktail areas. All really nicely kept - a visual feast. Rooms clean, large and airy. Has a fridge. Free wifi available Fresh iced fruit flavoured water in...

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Thank JillDerry
Walnut, California
Reviewed 3 weeks ago

We stayed for one night during Veteran's Day weekend. The room was very pricey due to the holiday weekend, but I got a deal with expedia w/ the breakfast buffet, which was amazing, so that helped offset the high cost of the room. Resort was very clean, staff was nice, and the grounds are very well maintained. Pool area is...

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Thank Palawala_7
Long Beach, California
Reviewed 4 weeks ago via mobile

My husband and I stayed for two nights in November. We have stayed at this property several times and it never disappoints. We were upgraded to a huge corner room. The hotel was sold out but the pool was never crowded. There were plenty of umbrellas and chairs. The pool temperature was perfect. We had breakfast included in our rate....

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Thank m2ee
Ramona, California
Reviewed 4 weeks ago

I have been here before for conferences and this trip reinforced the reason for having them here. A top notch property now part of the Marriott chain. Who would equate the desert with lots of creen and palm trees A large facility with access to a fine golf course and, of course, lots of swimming pool area. Add to that...

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Thank Skip M
edmonton, canada
Reviewed 4 weeks ago via mobile

We got an excellent deal through WestJet Vacations and really enjoyed this upscale property at budget rates. The room was spacious with a king bed, chaise lounge, desk and a walk through closet accessible from the room side and bathroom. The bathroom was well appointed with dual sinks, tub/shower and toilet in a separated room. The bed was really comfortable...

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Thank luvtotravel63
Reviewed 4 weeks ago

I was at this hotel for a conference, it was the "official hotel". There was only one trash can in my room, in the bedroom area with no plastic liner. There were NO trash cans in the bathroom, or even in the toilet room. I called the front desk after the first day, they said they only put one can...

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Thank Susan R
RenaissanceIW, Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for taking the time to share your feedback regarding the number of trash cans in your room as well as the cleanliness concerns you encountered. We will certainly share this with our housekeeping team and ensure we're staying consistent to our standards. Thanks again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Region: United States > California > California Desert > Indian Wells
Price Range: RM882 - RM2,265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Esmeralda Hotel Indian Wells
Renaissance Esmeralda Resort And Spa
Renaissance Indian Wells
Indian Wells Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indian Wells Resort & Spa staff and other travellers.
13 questions
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See all questions (13)

Questions? Get answers from Renaissance Indian Wells Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view is louder but not terrible”
 of 5 bubbles Tadd63, 6 Dec 2016 | Read review
“Our room was on the 4th floor with our balcony facing the mountains. Great sunrise view.”
 of 5 bubbles 138terric, 3 Dec 2016 | Read review
“Request a room with a view on the mountain/highway side--spectacular sunset.”
 of 5 bubbles Cool-Trojan, 22 Nov 2016 | Read review
“Ask for a room overlooking the pool, but be ready to enjoy the music which is played across this area (we did).”
 of 5 bubbles JillDerry, 20 Nov 2016 | Read review
“The rooms with a view of the golf course are lovely”
 of 5 bubbles SkipM659, 13 Nov 2016 | Read review
5 of 5
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