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Royal Plaza Inn

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Royal Plaza Inn
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130 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Reviewed 5 July 2016 via mobile

I would recommend Royal Plaza Inn to everyone, I know the room was very clean, and the staff and owners are very helpful and treated myself and family great...I was always helped when I needed it. Royal Plaza Inn #1 Hotel place in Indio, CA 99201 Thank you Royal Plaza Inn Staff and Owners for giving me and my family...

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Helpful?
Thank cassandra1393
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Hello Guest, Thank you very much for the five star review of your stay with us here at the Royal Plaza! Please do come again soon we look forward to having you.

Indio
Reviewed 27 May 2016

staff was friendly and kind,room were clean, Had no trouble in checking in. Have use this hotel in the past and will use it again when i am in town visiting friends or family plus it has stores and restaurants within walking distance to hotel.

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Helpful?
Thank Amador A
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Hello Guest, Thank you for your kind comments! We are happy to hear you enjoyed your stay with us. Please come again.

Reviewed 20 May 2016 via mobile

The Mgr of this place is cold hearted! I went to Palm Springs because my mom (who lives in a home) had a heart attack. After staying for a week at THE ROYAL SUN I checked out only to get a call that she had another heart attack. I needed to stay at least another night. I accidently booked that...

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Helpful?
2Thank Jolandra
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Dear Guest, We are deeply sorry to hear about your loss. Please accept our condolences. We are also very sorry for the issues you faced. We have noted this and will look into this as soon as possible.

Phoenix, Arizona
Reviewed 1 April 2016

All of the employees were very friendly and helpful. Room was very basic, but clean and affordable. We only stayed over night, but it was right on the highway and their were many conveniently located restaurants.

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Helpful?
Thank Bob B
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Hello Guest, Thank you for your kind comments! Please do let us know if we can improve in any way. Please come again soon!

Fallbrook, California
Reviewed 19 March 2016 via mobile

This hotel is in dire need of an update. They probably shouldn't charge as much as they do for what it is. Our rooms were by the lobby, and an office door that had a loud happy dog behind it. After 10:00pm is too loud, too late to listen to an employee's dog! The power was out all day the...

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Helpful?
Thank Lori B
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

I am so very sorry that you experienced troubles while you were here and truly appreciate your kind words and recommendation's despite them. We know we have to earn your business every time and appreciate the opportunity to do just that the next time you are in town.

Reviewed 19 March 2016 via mobile

Almost everything you need (no clock or microwave), nice people, extra large rooms, nothing fancy. The restaurant/bar/coffee shop right on the property is a big plus. Good food, good drinks, good service.

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Helpful?
Thank Sue S
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

I appreciate you taking the time to write a review about your recent stay with us at our hotel. I understand that our property has been around quite a while, but we do our due diligence to make sure everything is safe and comfortable. I hope in the future you will allow us to try again to exceed your expectations

Nantucket, Massachusetts
Reviewed 14 March 2016

We stayed here for several nights. The inn needs renovating and changing. The rugs in the hall are worn out and dirty. The hot tub was cold. The lounge chairs around the pool could not have been less comfortable and it would not take much of an investment to improve them. And, there were no pool towels. You have to...

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Helpful?
Thank BarbaraofNantucket
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

We have a diligent and hard working staff who would be glad to assist you with any issues you might have when staying with us. Next time please let us know if you are experiencing any of these issues and we will take care of them just as fast as possible. We hope to provide a better experience for you...

Los Angeles
Reviewed 7 March 2016

This is the type of place that bred Motel 6s everywhere. Basic room with shower for $29. Except Royal Plaza was about 5 times that. Everything else under $600./night in the Indio, La Quinta area was booked so we reserved the Royal Plaza Inn. Was very overpriced for what it was. Paper thin towels smelling of foul chemicals, shower head...

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Helpful?
Thank Foosh9
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

I appreciate you taking the time to write a review about your recent stay with us at our hotel. I understand that our property has been around quite a while, but we do our due diligence to make sure everything is safe and comfortable. I hope in the future you will allow us to try again to exceed your expectations

Bullhead City, Arizona
Reviewed 25 January 2016

I received a good basic hotel experience for the price I paid. There was a minor issue with my card/lock entry into the room, but I needed to see some friends so the hotel staff remedied the issue while I was gone. The hotel is dated but this was not an issue for me. Friendly staff. Location was great for...

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Helpful?
Thank Joe M
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Thank you so much for making our hotel your Home away from home! , we are glad you enjoyed your stay and would choose our hotel again when you are in town! we as a team at our hotel could not be more proud!

Manhattan Beach, California
Reviewed 19 January 2016

These guys are crooks! Their policy states that a reservation can be cancelled, but they refused to cancel mine. I called to cancel, and they said I needed to call back the next day when a manager was in. The next day I called, and a manager was still not available. I called the following day, and a manager was...

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Helpful?
2Thank Wahster
Guest_relations2k, Guest Relations Manager at Royal Plaza Inn, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Royal Plaza Inn

Address: 82347 US Highway 111, Indio, CA 92201-5657
Region: United States > California > California Desert > Indio
Price Range: RM326 - RM1,740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Plaza Inn 3*
Number of rooms: 136
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Also Known As:
Royal Plaza Hotel Indio
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Questions & Answers

Here's what travellers have asked, with answers from Royal Plaza Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was near the office. We had no issues and quiet.”
 of 5 bubbles dmdekett, 23 Dec 2016 | Read review
“we had one with view on the parking lot, lol, but all was very quiet.”
 of 5 bubbles laraBrussels, 12 Oct 2016 | Read review
“second floor was quieter.”
 of 5 bubbles aguilar_phoenixfireb, 26 May 2016 | Read review
“Off the pool.”
 of 5 bubbles BarbaraofNantucket, 13 Mar 2016 | Read review
“Make sure you book early- at some place else!”
 of 5 bubbles Foosh9, 6 Mar 2016 | Read review
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