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Holiday Inn Express & Suites Jackson, an IHG hotel

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101 Clinton Rd, Jackson, CA 95642-2601
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (15)
Dining (8)
Room & Suite (5)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Jackson, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 6 hotels in Jackson
Location
Cleanliness
Service
Value
"Stay Smart" with Holiday Inn Express & Suites in Jackson, California! Escape to historic Jackson, California on the Scenic Highway 49, which leads you to the many wonders of the Gold Country. Visit multiple quant towns with an abundance of antique and specialty shops here in the Mother Lode. Mokelumne River is just minutes down the highway and wishes to help you create some magical memories while relaxing or living-it-up next to the water. Families and people of all ages will be enticed by the beauty that engulfs Amador County. For you fish lovers, we have a few lakes that are sure to "catch" your attention! Open tournaments for fishing happen yearly at Lake Pardee and Camanche Lake is fun to take a swim in or even to break some waves on your jet skis! Golfers tend to love the fact that there are two golf courses in our area including Mace Meadows Golf Course being minutes up Highway 88. There are tournaments, fun events and great people and food! All located within 20 - 30 minutes from our hotel, you'll find wineries in stretches of Plymouth and the Shenandoah Valley with rows of cascading vineyards for miles to see. Snuggled nicely in the winery area is the Amador Flower Farm which features vibrant flowers, plants and staff!A pumpkin patch excites many in the Fall as well! For those who love the snow, located an hour drive up Highway 88 is Kirkwood Ski Resort. We sell discounted Ski Lift Tickets for Adults, Teens and Children during the current season of the year! (Check out our Ski and Stay Package on our website during Ski Season.) Chaw'se Indian Grinding Rock State Park in Pine Grove, up Highway 88, is great for a solo retreat and a pleasure for couples or even families. They are also ADA compliant. A few miles down the road from this beautiful park, you'll find the just-big-enough town of Volcano, which has wonderful features including an outdoor amphitheater and cavern tours at Black Chasm. You can fill a photo album with fantastic captures of Daffodil bulbs from the 1800's that peak out each year at Daffodil Hill, just a few minutes' drive from Volcano. This outstanding family-owned (and still occupying the property daily as a residence) ranch and farm, opens their gates for a couple weeks in the Spring to the public and is a MUST-SEE of Amador County. Try your luck at the Jackson Rancheria Indian Casino, just 5 miles from here. Entertainment and good food awaits. To sum it up, we are just three hours from the gate of Yosemite and two hours from South Lake Tahoe and Heavenly Valley Ski Resort! We look forward to your visit to the Holiday Inn Express in Jackson, California! Cya soon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
116Reviews2Q+A19Room tips
Traveller rating
  • 49
  • 39
  • 11
  • 5
  • 12
Time of year
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Language
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CaliforniaKool wrote a review Jun 2021
L.A.25 contributions3 helpful votes
This hotel is modern, clean and very comfortable. The beds were excellent. The breakfast was good. Service was good. All fixtures and furniture seemed new. It was very quiet. The only drawbacks I could notice were that the bathroom needed an exhaust and the AC was too loud.
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Date of stay: June 2021Trip type: Travelled as a couple
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Paul wrote a review Jun 2021
Santa Barbara, California12 contributions1 helpful vote
+1
This is the filthiest hotel i have ever stayed in. We had to stay the first night as all other hotels were full. I can now see why this hotel had vacancies. The unit was quiet large and looked ok when we first came in but soon we discovered the filth everywhere! My wife found a used condom on the bathroom floor! Really!?! Made us both sick with disgust! The shower curtain was dirty. The shower tiles had mold in the grout. The cooking pans had burnt food all over them. The microwave was filthy. The front window had pretzels in the space between the window and the screen, also spider web. The side door deadbolt was gone! There were no security chain on either door. I soon saw why they made me pay in full before giving me the key to the unit. I of course brought all of this to the attention of the manager who agreed to let us out of the two night reservation and refunded half our payment.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Don't stay here?
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1 Helpful vote
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Andy wrote a review Mar 2021
1 contribution
Hotel tried to tack on $500 in smoking charges and i didnt smoke in the room. When i went down to ask the manager about it she kicked me out of the hotel for disputing the charge. On top of that she tried to call the cops on me to remove me from the room when there wasnt even an issue. This woman needs some serious help. Rooms were dirty i had to clean the room myself when i moved in. I left that room cleaner when i left than it was when i got there yet they still wanted to charge me an extra $500 for something i didnt even do when the hotel is already way overpriced. The maids are rude and come in your room even when the do not disturb signs are up i know because they tried to come in on my day off with the sign on my door. There are numerous hotels in jackson pick another one you wont regret it. I was going to be there another month and a half when the manager threw me out which comes to close to $10,000 they missed out on by being stupid and she said she didnt care about my money or anyone i was with she said that we could all leave and it wouldnt effect her or her job.
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Date of stay: February 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jackson, an IHG hotel
Responded 25 Mar 2021
Hello ACollins2086, Thank you for taking time to share your experience with us. I am sorry to hear the level of service you received and the condition of the room that affected your overall satisfaction. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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Ben D wrote a review Feb 2021
1 contribution
Dirty! Carpets were filthy i even had to clean stuff off of the ceiling before i felt it was livable. Manager has a bad attitude but i can see why shes not much to look at! The maids come into the room even when your do not disturb sign is on your door. I would really be desperate to stay here again.
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Date of stay: January 2021Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jackson, an IHG hotel
Responded 10 Mar 2021
Hi X6625GBbend, Thank you for taking the time to express your concerns. I appreciate choosing us for your trip to the city. We strive to exemplify a hassle-free experience and friendly services. I am sorry we could not meet your expectations of the IHG standards surrounding the cleanliness standards of the room and the level of service. It is certainly not what you would expect when staying at one of our hotels. I will have to pass your valuable feedback to the managerial team as a reference to enhance the housekeeping service and hotel experience we provide. I also sent you a private message to ask for more information about your stay. Again, I appreciate your review as it allows us to understand what we must do for our guests to accomplish guest satisfaction. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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MED1500 wrote a review Nov 2020
California1742 contributions140 helpful votes
Room was great, clean, good beds. My issue was with the way breakfast was handled. There was only one very nice lady doing all of it. She could not keep up and we probably waited in line 15 -20 minutes with several others. Brought this to the attention of the front desk and she said she would make note of that. Hotels know ahead of time approximately how many will be eating in the morning . She had to run between two rooms to serve us and several things they were out of simply because she could not keep up. What we wanted they had just ran out of. With some improvements this could run smoothly.
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Date of stay: November 2020Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Jackson, an IHG hotel
Responded 15 Dec 2020
Hello MED1500, Thank you for staying and for writing to us about your experience. Our hotel provides a simple refreshing stay while on the road. I saw your feedback and I'm sorry for the inconvenience of our breakfast service and the handling of this matter. I understand that this is not what you expected. I forwarded your comment to our managing team and have taken steps to prevent this from happening again. I invite you to come to visit us on your next trip. Merry Xmas, Oscar C. Case Manager IHGService
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PRICE RANGE
US$106 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites jackson, holiday inn jackson, holiday inn express jackson, jackson holiday inn
LOCATION
United StatesCaliforniaAmador CountyJackson
NUMBER OF ROOMS
51
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Frequently Asked Questions about Holiday Inn Express & Suites Jackson, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Jackson, an IHG hotel?
Nearby attractions include Wierschem's Train Town Candies & Ice Cream Parlor (1.2 km), Bg's Lounge (1.2 km), and St. Patrick Catholic Church (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Jackson, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Holiday Inn Express & Suites Jackson, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Jackson, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Jackson, an IHG hotel?
Conveniently located restaurants include Rosebud's Cafe, Mel & Faye's Diner, and Highway House Restaurant & Bar.
Are there opportunities to exercise at Holiday Inn Express & Suites Jackson, an IHG hotel?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Jackson, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Jackson, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Jackson, an IHG hotel?
Many travellers enjoy visiting Kennedy Gold Mine (3.2 km), Kennedy Tailing Wheels Park (2.7 km), and Knight Foundry (6.5 km).
Is Holiday Inn Express & Suites Jackson, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.