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Holiday Palace Casino Resort

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Holiday Palace Casino Resort
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36 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 16 September 2016 via mobile

Called to book 3 superior rooms for 2 nights. Upon arrival was requested $500 for deposit. Provided them credit card but was rejected, they only take cash for deposit. Date 16th September 2016. Who brings $500 in cash to deposit for 3 rooms which only costs $75 a night, that's total $450 only even. They say it is their company...

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Helpful?
Thank William O
Reviewed 18 June 2016

Positive: There is a beach and a pool that looks quite nice but I didn't use it. Negative: They are really picky with what your dollar bills look like, there can be no flaws at all. So they constantly will hassle you with paying with crisp and clean dollar bills no matter where you are shopping. The Wi-Fi. They offer...

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Thank Alex K
Paris, France
Reviewed 15 May 2016 via mobile

I have spent several days there, with my husband and family in law. The positive points are the beach, the swimming pool and the price for a standard room. It was clean, but without window, only a glass to let the sunshine in. This could have been perfect if we haven't meet so many negative points. First, all the pictures...

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Thank Sothia
Fredericksburg
Reviewed 14 April 2016 via mobile

Bad management. Allowed live band to play till 1:00 A.M. They played it so loud it shooked my entire room. I had put up with it till 11:20P.M, then I called the front desk to let them know that it is ridiculous. He told me the hotel is having a party for the staff. No regards for customers. Not even...

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Helpful?
Thank HANYOU G
olesa
Reviewed 7 August 2015 via mobile

The recepcion wasn't very healpful. The service not bad. The worst thing its that is in a bad place to move and the hotel don't offer shuttles or minivan. You'RE GOING TO NEED a tuk tuk or taxi to go to the city or others beaches and areore expensuve than other places in Camvodia. The room wasn't very nice but...

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Thank susaOlesa
Reviewed 16 July 2015 via mobile

Spending one night sleeping there it was a really nice time. At there I can find the coffee shop with good taste. In front of my room there is the big garden with colorful of flower. More than this, sound of sea wave and wind are perfectly release stress. One more at night time it really romantic for newly couple.

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Thank Tuy S
Siem Reap, Cambodia
Reviewed 18 March 2015

Went for dinner here at the Lotus restaurant based solely on the recommendation of the nearby guest house where we were staying, to celebrate my birthday. After enquiring at the restaurant as to whether there was any other restaurants in the casino, we were directed to a pleasant outdoor area overlooking the beach. We were advised by the khmer staff...

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1Thank Wally3016
Cady W, Public Relations Manager at Holiday Palace Casino Resort, responded to this review

Dear Customer, Thank you for the review, i have to acknowledge that our F&B area lack of management, With the experience your have had, i'm still grateful that you score us with a "Good grade". rest assure that your next visit, the service will be improve.

Phnom penh
Reviewed 13 July 2014

Overall a decent stay but very poor management team - construction works on Sunday morning causing loud noises. Even after calling the reception they did not stop the works. Staff do not speak fluent English so it was difficult to communicate.

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4Thank angetan521
San Francisco, California
Reviewed 25 January 2014

I came here after being disappointed by the Independence Hotel at the other end of the Beach. This is a nice modern low-rise hotel and a good value for the money. Rooms are large and have big floor to ceiling windows, sliding doors. The staff does not speak a lot of English and there are some Chinese tour groups that...

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5Thank expat326
sydney
Reviewed 5 January 2014 via mobile

The holiday palace has its own beach, nice and clean. However, the staff speak little or no English and not the usual friendly staff you meet round Cambodia. The breakfast options are quite limited , there is no gym or pool. So unless you like to swim in ocean and gamble at casino, there's not a lot going for this...

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1Thank KOSSYDNEY

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Perched on the powdery sands of Independence Beach in Cambodia's southwest region, Holiday Palace Resort, Sihanoukville is the ultimate getaway - a timeless haven in a luxurious beachfront resort. For many years, Sihanoukville has been a popular destination for international visitors because of its secluded location, pristine coastline and hospitable service. Now, with the resort's new wing, luxury spa, swimming pool and beachside lounge, travelers have even more reason to seek refuge in the serenity and privacy of our luxurious resort. The dream-like romance continues with the resort's wide selection of accommodation options. All rooms and suites have panoramic sea views, and complimentary wi-fi is available all around the property. The luxury spa combines local techniques to create soothing massages for our guests. ... more   less 

Additional Information about Holiday Palace Casino Resort

Address: 2 Thnou Street, Independence Beach, Sihanoukville 18000, Cambodia
Region: Cambodia > Sihanoukville Province > Sihanoukville
Price Range: RM279 - RM288 (Based on Average Rates for a Standard Room)
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Palace Hotel Sihanoukville
Holiday Palace Resort And Casino
Hotel Style:
#6 Casino Hotel in Sihanoukville
#17 On the Beach Hotel in Sihanoukville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Palace Casino Resort staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for deluxe with a sea view.”
 of 5 bubbles flashpacker50, 5 Feb 2013 | Read review
“Rooms are cheaper mid-week, prices go up a bit on Friday and Saturday nights.”
  • Nice Room
 of 5 bubbles andy50210, 24 May 2012 | Read review
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