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Heritage Inn La Mesa

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Heritage Inn La Mesa
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn La Mesa
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Showing 63: English reviews
Reviewed 3 September 2015

Our room was clean and tidy. Nice staff. I wish people using laundry was considerate of other people wanting to do their laundry and would take out and switch when the machine was done. This is not hotel issue but guest being inconsiderate.

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Helpful?
Thank Lisa S
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments on your recent stay at our property. Your feedback is encouraging and very much appreciated, I can assure you that my staff and I will use this information to do everything possible to create an enjoyable experience for each of our guests....

Saint Louis, Missouri
Reviewed 29 July 2015

Sheets were dirty, mattress pad was dirty. Lamp was written all over. Frig. did not work. A big part of the desk was chipped off. Telephone was taped together. I took pictures of all the above. Checked out early. Did not feel safe. Internet not work

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Helpful?
Thank mommy22015
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I appreciated having had the opportunity of personally presenting my apologies. It is our hope you will give...

Reviewed 24 July 2015 via mobile

Great visit and great location Our stay was great. We were here for a baseball tourney and was very pleased with our stay and great location. It's really close to every where. I would definitely say that here again. Rooms were clean and great service

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Helpful?
Thank Izzy M
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for taking the time to give us your comments regarding your recent stay at our property. Your more than encouraging feedback is very much appreciated and I can assure you that my staff and I will use this information to do everything possible to create a more enjoyable experience better than the...

san Diego
Reviewed 2 July 2015

this place was economical..but it showed...you get what you pay for..its in a good location..but there were kids sitting in the stairwell smoking and it came in through the a/c unit...its an ok place , cheaper than motel 6

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Helpful?
Thank sanDiegoTrippy
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. We do value...

Reviewed 23 June 2015

Used to be OK...very run down now...lots of obvious scumbags and druggies around. Room smelled of smoke and trash all over in planters and elevator. Cigerette butts in planters. Would have left but everywhere else within 20 miles was booked. Partying all night on a Saturday and staff does nothing. Stranger repeatedly banging on door at 5 a.m., obviously loaded,...

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Helpful?
Thank Kate2364
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Every guest is welcome...

Reviewed 17 June 2015 via mobile

It`s not so good as the pictures and the star ranking, we arrived abt at 10:30 pm, the lobby was locked, we talked to the staff through a very small window, we thought it's not a very safe place, the cars on the road were very noisy, someone unknown knocked our door at midnight, be careful of your stay here,...

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Helpful?
2Thank You A
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your recent stay with us. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know we are taking your feedback to heart and focusing on improving. For your information we have...

Coon Rapids
Reviewed 10 June 2015 via mobile

I just needed a cheap hotel to stay for two nights while I visited my boyfriend and this is exactly what this hotel was. The room was much smaller than described and had older electronics and even older bedding. Went to the hot tub where there were cockroaches running around. Lots of strange men and women walking around late at...

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Helpful?
Thank Alannah E
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for taking the time to give us your comments regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For your information we...

Reviewed 29 March 2015 via mobile

Didn't get a room until 4...the maid was horribly rude and kept treating the desk girl like crap....the rooms aren't nearly as big as they say on they're profile and there were people yelling at each other and causing a disruption...the only pleasant part of this whole thing was the desk girl, Monique who was very pleasant, personable and cheerful...

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Helpful?
Thank Anthony M
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property back in March. I apologize for not exceeding your expectations. We strive to ensure each and every guest stay is satisfying Please know that we are taking your feedback to heart and focusing on improving. For...

La Mesa, California
Reviewed 15 March 2015

My husband and I are in between residents right now because our new place is not ready to be moved into yet and we made the mistake of selling our old place too soon so we needed to find temporary housing for a little while Which brought us to the Heritage inn. We wanted to stay somewhere that offered low...

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Helpful?
1Thank babykat10
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay at our property early this year. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For...

San Diego, California
Reviewed 26 January 2015

i used to really like this hotel but the harbor patrol is a joke the man who works security is a wierdo I had a couple friends come by and he called the police. that was not my first issue with him either. he has been harassing me for a year. one day I was alone talking on my phone...

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Helpful?
Thank amblove
Connie F, General Manager at Heritage Inn La Mesa, responded to this review

Dear Guest: Let me start by thanking you for having taken the time to give us your comments regarding your stay early this year. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. For your information we...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Heritage Inn La Mesa

Address: 7851 Fletcher Pkwy, La Mesa, CA 91942
Region: United States > California > La Mesa
Price Range: RM274 - RM446 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn La Mesa 2*
Number of rooms: 105
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Also Known As:
Heritage Inn La Mesa Hotel La Mesa
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Questions & Answers

Questions? Get answers from Heritage Inn La Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rid of cockroaches!”
 of 5 bubbles FieryIrishSparkle, 5 Feb 2017 | Read review
“We got the two queen beds for a nominal amount more money, think the room larger. Worth it.”
 of 5 bubbles Karen6260, 1 Jan 2017 | Read review
“Rooms at any other hotel are the ones to go to.”
 of 5 bubbles LoriP142, 2 Aug 2016 | Read review
“It is billed as free wifi, but wifi does not work in the rooms at all. A good room to book would be at a different hotel.”
 of 5 bubbles oliviah196, 15 Jul 2016 | Read review
“Wifi doesn't work most of the time...no quiet area...don't stay here!”
 of 5 bubbles Kate2364, 22 Jun 2015 | Read review
5 of 5