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Holiday Inn San Diego - La Mesa

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Holiday Inn San Diego - La Mesa
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254 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Reviewed 6 February 2017

Seems a little in shambles. If had not been for Shonda at the front desk and Happy M in customer service I would have left early. Corporate needa to be involves with the lack of staff that they have on hand.

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Helpful?
Thank Kevin S
Gary C, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Kevin, Thank you for taking the time to write a review about the Holiday Inn La Mesa. I am sorry to hear that you feel that there were not enough employees available to assist you. I am not sure what time/date you are referring, but I can assure you that we do our best to accommodate staffing levels to...

Arkansas City, Kansas
Reviewed 10 January 2017

when I was checking in for a 6 night stay, I was quoted a price of $89.00 plus $8.90 tax. I asked the clerk for a receipt she said I would get it when I checked out. When I did check out I was charged $89. for the first night. The second and 3rd nights were $99 ea. the 4th...

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Helpful?
Thank hatwood48
Gary C, Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Hatwood48- I am sorry that this is still an issue after discussing with the team and communicating to Corporate IHG. I understand that you are frustrated, but there is no dishonesty on our behalf. Rather we are honoring the rates that you signed, and were advertised online, social sites and through our central booking center, on a pre-printed registration...

Vallejo, California
Reviewed 26 December 2016 via mobile

Hotel was nice, not a great view due to location, but look good....room looked good also. Nice renovation. However, the bed was horrible! Felt like sleeping on a box (or really cheap bed!). Parking not great, but staff was nice. Restaurant was ok, but ran out of food...lol

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Helpful?
Thank fatimaepes
Gary C, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear fatimaepes, Thank you for taking the time over the Holiday Season to review your stay at the Holiday Inn La Mesa. I wanted to point out a few things that will make your next stay great! Parking, out front gets tight; however, we have larger spaces in the back of the hotel and on the sides. All the doors...

Flagstaff, Arizona
Reviewed 18 December 2016 via mobile

This is an older hotel in need of upgrades. The fan on the ac unit is loud and kept me awake at night and is ineffective in cooling the room to a comfortable temperature. Parking was a challenge. The room was without bar soap. When I asked, I was told they were out but the shipment was due in the...

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Helpful?
Thank Tammy T
Gary C, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Dear Tammy T- Thank you for taking the time to review your stay with us. I thank you for pointing out the areas of need as we continue to improve the hotel from the previous management company. We are looking to "refresh" the hotel in the very near future. All rooms, public space and the restaurant will be updated and...

Surprise, Arizona
Reviewed 8 December 2016

I stayed 8 days at this hotel in November 2016 and it isn't a bad place, but their billing department and restaurant were a joke. I pre-paid extra for the breakfasts at the restaurant, but the cook was out or late three of those days and the hotel would not refund my card. Then to add insult to injury, the...

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Helpful?
Thank Mathew G
Gary C, General Manager at Holiday Inn San Diego - La Mesa, responded to this review

Mathew- I apologize that you had such an incident that did not leave a good impression. It appears that during the transition of Management teams at the hotel, that we made a few mistakes. We have been diligent in training the entire new team at the hotel as well as working with the new Credit Card systems that IHG has...

Newport Beach, California
Reviewed 5 December 2016

I was coming to San Diego State to visit our son and there was not a hotel room available! Must have been Charger fans, weddings, etc. but I finally found this Holiday Inn. I am a Ritz Carlton kind of gal so I was a little worried about the area. There is a nice Costco across the street so it...

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Helpful?
Thank kathyh303
San Diego, California
Reviewed 24 October 2016

Checked in on a Saturday evening and the desk clerk David, said he could put me in a "quiet" corner room. I went to room 252, which seemed good, and grabbed a shower. Whenn I was getting dressed I got a call from the front desk, David wanted to know how was the room, I said it was good and...

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Thank Kirc1991J
San Jose, California
Reviewed 18 October 2016

We stayed here 4 days and had a king room. The place is VERY clean. The room was large and so was the fridge. The shower was also quite big. But we had to ask for a non-slip mat as the floor in the shower was very slippery. But they brought it promptly and it worked well. About the only...

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Thank Debra M
San Diego, California
Reviewed 17 October 2016 via mobile

We were forced to stay in a hotel with a pipe burst in our home. We stayed at the holiday in express and it was a great place to stay and a great value! My daughter and granddaughter stayed with me and they enjoyed the pool. The people at the front desk or friendly. The restaurant on site was very,...

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Thank Cheermomgayle
Seattle, Washington
Reviewed 15 October 2016

The hotel is convenient. Parking is free and the rooms are nice. Clean, updated, good shower and comfortable bed. Street noise is moderate in the morning but not awful and staying in the rear of the hotel would resolve this. Easy trip to North County and beaches. Lots of shopping and restaurants near by. The same room would be triple...

Review collected in partnership with this hotel
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Thank aimkirk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn San Diego - La Mesa

Address: 8000 Parkway Dr., La Mesa, CA 91942 (Formerly Comfort Inn)
Region: United States > California > La Mesa
Price Range: RM487 - RM855 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Diego - La Mesa 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Holiday Inn San Diego - La Mesa Hotel La Mesa
La Mesa Holiday Inn
Holiday Inn La Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Diego - La Mesa staff and other travellers.
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Idaho Falls, Idaho
over a year ago
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Del Mar, California
over a year ago
Redwood City, California, United States
over a year ago

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Questions? Get answers from Holiday Inn San Diego - La Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there is a great room but I was on the 3rd floor near the elevator and lobby so I really liked that location as a single traveler.”
 of 5 bubbles kathyh303, 4 Dec 2016 | Read review
“Don't stay on the first floor....very noisy.”
 of 5 bubbles marzydotes, 31 Aug 2016 | Read review
“Bring a fan to help with drown out noise, watch driveway a little steep upon entering. Main desk is middle driveway entrance.”
 of 5 bubbles MidwestMale50, 26 Aug 2016 | Read review
“Room very spacious and very clean”
 of 5 bubbles freda1951, 16 Aug 2016 | Read review
“rooms toward the back of the hotel are quieter due to the car wash across the street”
 of 5 bubbles tonetta40, 12 Jul 2016 | Read review
5 of 5