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La Quinta Inn & Suites Buena Park

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335 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Buena Park
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Showing 321: English reviews
Nipomo
Reviewed 14 December 2016

The location is good. Just off the freeway and in the same business plaza as a Kaiser Permanente and the CaBRE testing center. That is probably the only good thin, other than the bed being extremely comfortable.....the bathroom was dated and not overly clean, and the space between the bottom of the door and the floor was wide enough that...

Review collected in partnership with La Quinta
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Helpful?
Thank Jonathan M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Dear Jonathan, Thank you for taking the time to write a review about your recent stay at our property. We are delighted to hear that you had a good guest experience and enjoyed our location and the comfortable beds. However, we are extremely disappointed to hear that you had issues with the gap under the door to your room and...

Reviewed 10 December 2016

Love this la Quinta. Awesome front desk personnel, i have stayed here in many occasions on business, you have many restaurants to choose from, all within walking distance, rooms always clean and smell very good..what i also love about this particular La Quinta is that you can get a balcony if desired...

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Helpful?
Thank Alfredo G
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Thank you for your wonderful review, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Respectfully, LQ Customer Care

Austin, TX
Reviewed 10 December 2016

We stayed here after our last day at Disneyland with our two sons (5, 7) because it was half the price of our Disneyland area hotel. It was only about 15 minutes from Disneyland. It was very easy to find and only a block off the highway. Hotel is in a business park, but there are several food options right...

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Helpful?
Thank AustinGal2
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Buena Park, responded to this review

Wow, five stars! Your kind comments are very much appreciated. At La Quinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We hope to see you back real soon. Respectfully, LQ Customer Care

The Woodlands, Texas
Reviewed 15 November 2016

Looks modern in the lobby but not the rooms. Upon check in I was not greeted and the person who checked us in didn't even smile during the process. That was a disappointing start. We got put in a room on the 2nd floor which when you walk out of the elevators it smelled like cigarettes smoke; I thought this...

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Helpful?
1Thank Lori L
General M, Manager at La Quinta Inn & Suites Buena Park, responded to this review

I’ve received your review of La Quinta Orange County - Buena Park. Looks like we dropped the ball on meeting your expectations. We are very sorry to hear about the condition of your room. I would like to ask if any of these items were reported during your stay? We would have been more than happy to resolve any and...

Camp Verde, Arizona
Reviewed 13 November 2016

I originally gave this hotel a 2-star rating based on a problem we had with no hot water. I have since received a gracious response to my original review and agree that it was a situation beyond their control. It has been resolved and I don;t want to deter potential guests regarding a resolved issue. As I said previously this...

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Thank SRC-CAC
Reviewed 13 November 2016

The hotel is not as appears online. Much older and needs to be cleaned. The carpet stinks like mold. Apparent that there was some sort of spill because of the odor in the air. You notice as soon as you walk in.

Review collected in partnership with La Quinta
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Thank lauravA2234QB
General M, Manager at La Quinta Inn & Suites Buena Park, responded to this review

I’ve read your comments about your stay at La Quinta Orange County - Buena Park. WOW – not the type of experience we want you to have! I assure you your comments regarding the cleanliness and odor of the hotel have been relayed to the team. Our goal is to provide you with a positive, memorable experience each and every...

United States
Reviewed 10 November 2016

A lot of cleaning and maintenance needs to happen in this hotel. My room was dirty and needed a lot of things fixed. The cleaning staff seemed more interested in talking and not doing their job. I would not recommend staying at this hotel if you don't have to.

Review collected in partnership with La Quinta
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Thank 106danieli
General M, Manager at La Quinta Inn & Suites Buena Park, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Orange County - Buena Park. We are sorry to hear about your poor experience during your stay. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure...

Reviewed 5 November 2016 via mobile

Very clean. Pet friendly. Service was excellent. Free parking. The bed was so comfortable that I slept for 12 hours straight. The shower was strong and refreshing. Plenty of pillows and fluffy towels. This hotel is walking distance to coffee, yogurt and dinner. We will stay here every time we are in the area. Sorry folks I didn't eat breakfast...

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Thank RLinJohnson
Reviewed 25 October 2016

Friendly staff, clean rooms, easy check-in and check-out. Would stay here again if I return to the area. Cons...Carpet in hallway on 4th floor needs replacing. Breakfast set-up lacks scrambles eggs, biscuits, meat, gravy etc.

Review collected in partnership with La Quinta
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Thank Spruce71
Reviewed 24 October 2016

The hotel was refinished since the last time we stayed there. My family was only there long enough to get some sleep and then head back to Disneyland the next day. We didn't check out the pool or any other amenities because we were so tired everyday. The only issue we had during our stay was that the breakfast compared...

Review collected in partnership with La Quinta
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Thank Christian N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Buena Park

Address: 3 Centerpointe Dr, La Palma, CA 90623-1050
Region: United States > California > Orange County > La Palma
Price Range: RM500 - RM741 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Buena Park 2.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
La Quinta La Palma/Theme Park Area Hotel La Palma
La Quinta Palma
La Palma La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Buena Park staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Buena Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the top floor if you want quiet”
 of 5 bubbles 537alfredog, 10 Dec 2016 | Read review
“You aren't in most LA hotels for the view. Don't even bother.”
 of 5 bubbles powycommodore, 22 Oct 2016 | Read review
“Our room was relatively quite but the pillow gave me a head ache, bring your own if you can.”
 of 5 bubbles DelD601, 24 Mar 2016 | Read review
“7 th floor has best views. Executive King Rooms”
 of 5 bubbles mommilis, 15 Nov 2015 | Read review
“Get to breakfast early or else you have to wait for the waffle maker!”
 of 5 bubbles enakpil, 14 Oct 2015 | Read review
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