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Embassy Suites by Hilton La Quinta Hotel & Spa

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Embassy Suites by Hilton La Quinta Hotel & Spa
Embassy Suites by Hilton La Quinta Hotel & Spa
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1,083 Reviews from our TripAdvisor Community

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Showing 1,054: English reviews
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Sudbury, Canada
Reviewed 5 days ago NEW

Hotel was overall good, room had a musty smell, front desk was not the friendliest. Did not really meet my expectations of Hilton hotels, it was an older hotel. I stayed in hiltons across California for 2 weeks and this was the worst of all of them as the others met the standards of Hilton and were newer.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Beeennthere
Management response:

We are sorry we were not able to provide you with the quality of services you expect. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding experience. Thank...

Victoria, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Staying in La Quinta was based on the fact that it was close to the polo grounds in Indio. I have stayed n La Quinta before and it is really beautiful being that close to the mountains. I decided to stay in one of the apartment suites on the grounds instead of the hotel. I like to cook my own...

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Helpful?
1Thank livingdolcevita
About Hotel's Favourite Review
Riverside, California
Reviewed 6 days ago NEW

My friend and I went for a desert getaway for a few days earlier this week. We booked this hotel online as it looked quite nice. We were not disappointed. This was really a top notch hotel with great staff, beautiful grounds and a lovely atrium type lobby. The buffet was top notch and happy hour was also good. Our...

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Helpful?
2Thank Lynone
Los Angeles, California
Reviewed 6 days ago NEW

Charged the wrong room rate at check out even though I told them the rate was wrong and hotel agreed to fix on check out. Lousy reception, very poor breakfast, help was hard to find. Internet very poor. Just a below average hotel at a high price

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Fred G
HotelMgrLaQuinta, Manager at Embassy Suites by Hilton La Quinta Hotel & Spa, responded to this review

We apologize that you did not enjoy your experience at the hotel. While comments like these are not easy to hear, we can use them as learning experiences to improve for the future. Thank you for your feedback.

Gold River
Reviewed 1 week ago NEW

The hotel offers excellent accommodations, but for the money I could have stayed at the La Quinta Resort down the street. If you have a discrepancy in the bill, staff will be unable to help and even if the manager addresses the problem, resolution may take several days.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Darla S
Port of Los Angeles, CA
Reviewed 1 week ago

Although this place is a bit distant from the other desert resort properties, it is well worth the extra few minutes of driving. Located in a quiet upscale neighborhood, the surroundings are calm and quiet. The attentive staff serves up an incredible breakfast buffet and complimentary happy hour with great snacks. This is a relatively new property compared with other...

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Helpful?
1Thank Jonaleen A
Reviewed 1 week ago via mobile

After reading great reviews, we decided to spend our 17th anniversary here. On our second night there, I went to the restroom around 10pm to get ready for bed and found a huge cockroach in the sink. My husband, who is a diamond Hilton member, called down to the front desk to change rooms. Their first response was that roaches...

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Helpful?
Thank Michelle S
New York City, New York
Reviewed 1 week ago

Have beenstaying here in March for several years. Always very satisfied but is getting increasingly expensive Love the transportation provided by the hotel to Indian Wells tennis stadium. Complimentary breakfast excellent

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank concettamariar2017
San Diego
Reviewed 2 weeks ago

We stayed at the Embassey Suites La Quinta during the tennis tournament and everything was well organized with nice touches to accommodate the guests (daily schedule, shuttles to the tournament daily). Great variety for full breakfast as well as cocktail 2 hours each night. We rebooked for a summer stay with family. Will be in the pool a lot!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SDConnection
Phoenix, Arizona
Reviewed 2 weeks ago

Having traveled all my life there is nothing more important from a hotel than a comfortable, good night sleep. Nothing can compensate, not the friendliest staff, not the best happy hour, if you find yourself sweating throughout the night because you can't control the thermastat.This hotel has elected to make the room AC limited to 69 degrees. The living room...

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Helpful?
Thank vbr737

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton La Quinta Hotel & Spa

Address: 50777 Santa Rosa Plz, La Quinta, CA 92253-3901
Region: United States > California > California Desert > La Quinta
Price Range: RM478 - RM1,736 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton La Quinta Hotel & Spa 3.5*
Number of rooms: 164
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Also Known As:
Embassy Suites La Quinta Hotel And Spa
Embassy Suites La Quinta Hotel La Quinta
La Quinta Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton La Quinta Hotel & Spa staff and other travellers.
7 questions
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Questions? Get answers from Embassy Suites by Hilton La Quinta Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own Air conditioner”
 of 5 bubbles vbr737, 14 Mar 2017 | Read review
“Ask for even numbered rooms”
 of 5 bubbles GGSLE, 2 Mar 2017 | Read review
“get a view facing the mountains, away from the bar/restaurant”
 of 5 bubbles lindibkul, 23 Feb 2017 | Read review
“try to get room with balcony on the third floor, overlooking pool.”
 of 5 bubbles 971marijam, 25 Dec 2016 | Read review
“The casitas are more expensive, but more private.”
 of 5 bubbles JonaleenA, 28 Nov 2016 | Read review
5 of 5