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La Quinta Resort & Club, A Waldorf Astoria Resort

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La Quinta Resort & Club, A Waldorf Astoria Resort
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1,340 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Resort & Club, A Waldorf Astoria Resort
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Showing 1,313: English reviews
Los Angeles, California
Reviewed 15 April 2015

We arrived Thursday afternoon to be greeted by the very helpful valet guys-best people on staff at the LQR . Check in is at 4 .We went over spring break so yes-it was VERY busy.We waited in line for about 30 minutes-only 2 people on staff at the desk.Once at the desk we were "helped" by a nice but totally...

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Helpful?
2Thank WeRTrippin
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear WeRTrippin, I am so disappointed to hear about your experience at our resort. We deeply regret that we were not able to provide you with the quality of service you deserve during your stay. I will make sure the related departments receive your review and discuss ways to best handle similar situations moving forward. I appreciate your candor and...

Sydney, Australia
Reviewed 15 April 2015 via mobile

We stayed 4 nights, 3 as part of our Coachella package. It's a huge resort but because it sectioned off with lots of pool areas it feels quite small. There are not many eating/bar facilities for a such a big resort. Coffee is terrible, on the last morning we went and got Starbucks. Even that was better. Rooms are simple...

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1Thank nessams
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear nessams , Thank you for being a guest at La Quinta Resort and Club. It's disappointing to hear that your experience did not meet your expectations. We hope you will consider staying with us in the future so we can ensure that visit outshines this most recent one. Kindly- Anne-Edith Cameron Director of Resort Operations

Pleasant Grove, United States
Reviewed 13 April 2015

Our family enjoyed our stay at La Quinta Resort. The staff was fantastic, food and service excellent and our room, beautiful. The grounds were gorgeous. We enjoyed hiking and trail runs each morning, swimming and golf during the day, and a relaxing evenings listening to live music while eating fantastic food. The resort is very suited to couples wanting a...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Julie S
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Julie S , Thank you for being a guest of La Quinta Resort and Club and sharing your kind remarks with the TripAdvisor community. I am so pleased you and your family enjoyed the many amenities we have to offer. Our resort is truly designed to provide activities for those who like to be active and relaxation for those...

Monrovia, California
Reviewed 12 April 2015

Pros: grounds were lovely. Staff was friendly. Cons: checked in at 5. They did not have a room ready. Finally they found a room. Upon arriving at our room a man walked out and said that he was in the room looking for his keys and we might want housekeeping to come. Eventually got another room. Lots of unsupervised children...

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3Thank S T
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear S T , Thank you for taking the time to share feedback about your recent stay at La Quinta Resort. I am pleased to hear you enjoyed our beautiful grounds and found our staff to be attentive and friendly. I apologize that other aspects of your stay did not live up to your expectations and appreciate your taking the...

California, United States
Reviewed 10 April 2015

It was like going back in time of good taste and great service. A perfect place to forget todays troubles. We will go back any time we get a chance. Everything you need is there, you never have to leave the grounds. Everyone is so helpful.

Review collected in partnership with Waldorf Astoria
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Thank Milt&Arlene L
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Milt&Arlene L, Thank you for taking the time to share your thoughts on La Quinta Resort and Club with the TripAdvisor community of travelers. I am glad you found a serene and relaxing vacation here. Our team members are a valuable part of our hotel, and they work diligently to perfect service. We look forward to welcoming you back...

Reviewed 9 April 2015 via mobile

My wife and I spent a night at this lovely resort during a swing through Southern California. By far, La Quinta Resort is the most authentic desert resort in terms of architecture, ambiance, and style. Great casitas, superb Mexican cuisine at Adobe Grill and a caring team of hospitality professionals. Sadly, they don't build resorts like this anymore.

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Thank AceMcM
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear AceMcM, Thank you for sharing this kind review with the TripAdvisor community of travelers. I am so pleased your experience at La Quinta Resort and Club was memorable! Our team members take great pride in providing a truly authentic and inspirational environment based upon our deep historical roots. Please come back and stay with us again the next time...

Beverly Hills, United States
Reviewed 9 April 2015

I generally agree with other negative reviews about the property. I should have heeded their caution, but I trusted in the Waldorf name and was severely disappointed. Maybe a better stay on a slow week, but staff was overwhelmed during my stay over Easter weekend. Rooms are noisy and lack blackout blinds. One can hear other guests talking outside of...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Eli H
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Eli H, Thank you for being a guest at La Quinta Resort and Club and sharing your feedback with the TripAdvisor community. It is disheartening to hear your experience failed to live up to your expectations. I appreciate the fact that you took the time to write this review, and I want you to know that we will use...

California
Reviewed 8 April 2015

Decided to try this place. Typically stayed at the two large Marriotts before. Overall, excellent on all accounts. From the staff to the grounds, to the actual rooms, pool and restaurants. This is an unusual place as it is mostly rooms/cottages/town houses spread out in a large area. Not a typical resort hotel. OUr room had a coffeemaker (that was...

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Thank AHM
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear AHM, Thank you so much for taking the time to leave this thoughtful review. I am so glad to hear that you found the quality of our property and service to be excellent overall! We will take your feedback into consideration as we continuously strive to perfect the guest experience. Again, thank you for being our guest, and we...

Denver, Colorado
Reviewed 8 April 2015

Having been to this resort last year with an awesome experience, I thought they couldn't top the tremendous tennis, but they did!. Tom Gorman and his talented and spirited staff provided us with excellent tennis instruction. They even individualized a cardio class for our traveling group that provided great laughs, super work out and motivating tennis. Court time was not...

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Thank Mochas65
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear Mochas65 , I'm very glad to hear you and your tennis group enjoyed your time at La Quinta Resort and Club. Voted one of the top tennis resorts in the world, Tom Gorman has done stellar work creating a premier tennis facility at La Quinta Resort and Club that attracts a veritable who's who of celebrities and pros from...

Thousand Oaks, CA
Reviewed 8 April 2015

My husband and I had a great time. Check-in on Monday was a breeze - we got an upgrade to a room with a private patio without even asking. We were a little nervous about all the kids running amok but were relieved to find the adult pool. Loved the music and tranquility - we arrived about 12:30 on Monday...

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Thank lah0718
Anne-Edith C, Manager at La Quinta Resort & Club, A Waldorf Astoria Resort, responded to this review

Dear lah0718 , Thank you for being our guest and sharing your positive experience at La Quinta Resort and Club with the TripAdvisor community. I am so pleased you enjoyed staying in our Starlight Casita and relaxing by our Plunge pool. It is wonderful to hear you encountered friendly and attentive staff members during your stay as that is the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
La Quinta Resort & Club and PGA WEST® is a world-renowned Southern California desert retreat featuring 796 elegantly appointed casitas, suites and villas; the 23,000-square-foot Spa La Quinta® with 41 pools and 53 hot spas; 41 tennis courts; over 100,000 square feet of indoor and outdoor meeting and banquet facilities; and exceptional cuisine at Morgan’s in the desert, TWENTY6 and Adobe Grill. Known as The Western Home of Golf in America® and named ”North America’s Golf Resort of the Year,” it is home to five award-winning golf courses and four private courses – designed by legends Arnold Palmer, Jack Nicklaus, Pete Dye, Greg Norman and Tom Weiskopf. Golf instruction is offered at the PGA WEST Golf Academy. ... more   less 

Additional Information about La Quinta Resort & Club, A Waldorf Astoria Resort

Address: 49499 Eisenhower Dr., La Quinta, CA 92253-2722
Region: United States > California > California Desert > La Quinta
Price Range: RM779 - RM4,029 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Quinta Resort & Club, A Waldorf Astoria Resort 4*
Number of rooms: 796
Reservation Options:
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Also Known As:
La Quinta Resort And Club
La Quinta Resort & Club Hotel La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and other travellers.
31 questions
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Saint Simons Island, Georgia
3 months ago
Auckland Region, New Zealand

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Questions? Get answers from La Quinta Resort & Club, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on your preferences - it's a big piece of real estate, so might ask for a room near the amenities that peak your interest!”
 of 5 bubbles KenR3, 26 Mar 2017 | Read review
“book rooms now then through out the year call to get lower price it works”
 of 5 bubbles 773craigw, 13 Mar 2017 | Read review
“we like the 100 numbered Casitas”
 of 5 bubbles KristiKN, 7 Mar 2017 | Read review
“It can be a *very* long and confusing walk from one's room to the front desk, or to the spa. Ask.”
 of 5 bubbles HBMiller, 4 Mar 2017 | Read review
“Spa rooms are in a quiet/peaceful area but there is a longer walk to the main part of the resort than from other areas.”
 of 5 bubbles kkfnc, 28 Feb 2017 | Read review
5 of 5