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Laguna Brisas Hotel

Booking.comUS$139*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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722 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Key West, Florida
Reviewed 20 February 2017 via mobile

This place had a room block for a wedding I was attending. Not sure what I was expecting, but even with the room block rate, this place is a dump. The rooms are dated and have cheesy plastic jacuzzi tubs. Yuck! When checking in, they didn't just take a credit card for incidentals and let me pay at the end...

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Helpful?
1Thank elliong123
Kevin K, General Manager at Laguna Brisas Hotel, responded to this review

Hello elliong123: We are very sorry that your stay was compromised. We are sorry to hear you found the check-in process disappointing. We take great pride in our customer service. We also hope that you will give us another try in the near future.

Corona, California
Reviewed 13 February 2017

Our check in process was super easy and the staff was so friendly. They suggested a restaurant right across the street and it was a hit with the whole family. The room was beautiful furnished and the bed was comfy. We had a room with a balcony and had a beautiful ocean view. The breakfast in the morning was yummy...

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Helpful?
Thank sanch132
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Sanch132: What a great review! Thank you for taking the time to let us know about your stay. It is a pleasure to know that all of our hard work pays off for guests like you. We hope to see you again real soon. Safe travels...

Columbia City, Indiana
Reviewed 8 February 2017

This hotel is near downtown Laguna Beach. The shops and beaches are well within walking distance of the hotel. The hotel is currently under going a remodel . I stayed in one of the newly remodeled rooms and it was excellent! The breakfast is acceptable. Typical hot breakfast for a hotel. The bed was very comfortable. Kevin and his staff...

Review collected in partnership with Best Western
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Helpful?
Thank Doug D
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Doug D: Thank you for taking your time to write a review. We are so happy that you feel comfortable here and enjoyed your stay. We are continuously updating and doing our best to provide an amazing beach hotel experience for guests. Please come see us again real soon...

San Diego, California
Reviewed 18 January 2017

Our family of 4 stayed here for a quick getaway weekend and enjoyed the location of this hotel: just across the street from a beach access and steps from the free shuttle stop. This hotel is about a mile south of the main area of Laguna Beach, and it is an easy walk or the free shuttle comes by every...

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Helpful?
Thank Linda D
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Linda D: Thank you so much for taking the time to review our hotel. We are so glad that you enjoyed your getaway weekend. As you pointed out, some of the rooms have been renovated. Please let us know next time you book and we will make sure that you get one of those rooms and the A+ treatment...

Mobile, Alabama
Reviewed 7 January 2017

This is an updated "old-school" hotel which reminded me of a bygone era. The location was ideal for the activities I had planned. The room was clean, spacious, well-appointed, and comfortable. I was pleasantly surprised.

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Helpful?
Thank Laura-Alabama
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Laura-Alabama: We are so glad that our hotel was "ideal" for your planned activities. We agree that the location and proximity to downtown, shopping, the beach and all the amazing restasraunts makes us a great spot to land! Thanks again. We hope to see you again.

Toronto, Canada
Reviewed 3 January 2017

Overall, the hotel was out of date, but it was clean and the staff was friendly. You need to pay for parking, and the location is a bit far from the main beach/attractions. If I return to Laguna I will most likely stay in a hotel that is closer to the main area.

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Helpful?
Thank Jenny K
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Jenny K: Thanks for reviewing our hotel. We are glad that you found our staff friendly. We work hard to make sure that every guest gets the attention that he or she needs. We hope to see you again. Safe travels...

Reviewed 2 January 2017

Hotel is old and in need of upgrades. Shower is accessed via a 2 person Jacuzzi and is very inconvenient and hard to get in and out of plus is a slipping hazard. Breakfast is usual awful fare-sausages like cardboard, watery coffee, salty bacon and tasteless omelets.

Review collected in partnership with Best Western
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Helpful?
Thank U6813XTleec
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello U6813XTleec: Thank you for taking the time to write a review. While some folks come here for the Jacuzzi's, we have remodeled a portion of the hotel and removed them from those premium rooms. We would love for you to try one of those rooms on your next trip. We are always adding and upgrading our breakfast items when...

Reviewed 2 January 2017 via mobile

Great location. The roof top veranda and pool are wonderful. Really good breakfast included each day. Hotel needs upgrades in rooms. Large jacuzzi tubs in bedrooms. We had a leaky ceiling and. Had to be moved. Hotel staff are very friendly and accommodating.

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Helpful?
1Thank Debbiebur
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Debbiebur: We are so happy that you enjoyed your stay and our breakfast. As you may have read in other reviews, we are always working hard to provide a fantastic complimentary breakfast and it appears that we are on track. We also are working on the hotel and remodeling and upgrading many of the rooms to be competitive in...

Chesterfield, Virginia
Reviewed 4 December 2016 via mobile

This place is amazing! I highly recommend staying here because... Cleanliness Staff was extremely helpful...even allowed late check out. Continental breakfast was good Rooms were spacious and heating/cooling worked. Beds were good. Hot tub and heated pool areas allow for relaxation and views of the ocean. Walking distance to any type of cuisine for lunch or dinner. And lastly...pricing was...

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Helpful?
Thank Kim H
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Kim H: Thanks for an "amazing" review. We agree that we have something pretty special here in Laguna Beach. Thanks for taking the time to let us know. Hopefully we will see you agaiun real soon. Safe travels...

Seattle, Washington
Reviewed 2 December 2016

I travel to Orange County, CA frequently for business and have been pleased with my stays at this Best Western. The staff is always courteous. Camil works the front desk and always provides great ideas for eating like a local! As a business traveler, I tend to seek out places where there's less tourist hype and more of a local...

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Helpful?
Thank teresam0723
Kevin K, Front Office Manager at Laguna Brisas Hotel, responded to this review

Hello Teresam0723: Thank you for taking the time to write such a nice review. And, thank you for the kind words about Camil. As you know, he and all of our staff are committed to providing our guests with the best possible customer service experience possible. We truly appreciate our returning guests for both corporate and leisure stays alike! Thanks...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
"99 Steps to the Beach..." The alluring tranquility of the infinite Pacific will envelope your senses as you relax and rejuvenate in one of our fully air-conditioned rooms featuring beautifully appointed furnishings and 32-inch flat screen LCD Televisions. Immerse yourself in the warmth of the sun while gazing towards Catalina Island and the ocean's expanse from our scenic rooftop terrace followed by a soothing swim in the sparkling outdoor pool. Let your mind drift while your dreams soar. Complimentary high-speed Internet! Complimentary hot buffet breakfast! From a romantic getaway to a family vacation to the refined services for the business traveler, the Laguna Brisas Hotel is your perfect destination. From the moment you enter the lobby, you will be greeted with friendly smiles and the superior service one would expect from such a special location. Laguna Brisas is located above the crystal waters of the blue Pacific at the corner of Bluebird Canyon and South Coast Highway. Parking fee $20 USD per night; one parking spot allowed per room. Enjoy your moment at the Laguna Brisas Hotel today! ... more   less 

Additional Information about Laguna Brisas Hotel

Address: 1600 South Coast Highway, Laguna Beach, CA 92651-3262 (Formerly BEST WESTERN PLUS Laguna Brisas Spa Hotel)
Region: United States > California > Orange County > Laguna Beach
Price Range: RM667 - RM1,352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laguna Brisas Hotel 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Laguna Brisas Hotel Laguna Beach
Best Western Laguna Beach
Laguna Beach Best Western
Hotel Style:
#9 Family Hotel in Laguna Beach
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Brisas Hotel staff and other travellers.
4 questions
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Questions? Get answers from Laguna Brisas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room with ocean view balcony”
627mistya, 3 May 2017 | Read review
“The view rooms are not the quiet rooms since they are above PCHighway.”
lindad633, 17 Jan 2017 | Read review
“Regardless of the room location, you do not get a direct beach view. Do ask for a room toward the front of the property for a partial view.”
Laura-Alabama, 6 Jan 2017 | Read review
“Rooms on the 3rd and 4th floors tend to have less street noise.”
teresam0723, 1 Dec 2016 | Read review
“Make sure you get a room with elevator access”
nativecal, 27 Nov 2016 | Read review
5 of 5
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US$139* /night
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Prices are for 1 room, 2 adults
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