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Holiday Inn Laguna Beach

533 reviews
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Traveller (142)
Room & Suite (42)
Pool & Beach (35)
Overview
  • Excellent42%
  • Very good40%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“across the street”(123 reviews)
“courtyard pool”(10 reviews)
“orange inn”(27 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Laguna Beach
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)Write a Review
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Show reviews that mention
All reviewsacross the streetcourtyard poolorange innralph's grocery storerooms faceupgraded to a suitebottled waternice poolrooms were cleansan diegono elevatorreception areaper daywithin walking distancerestaurants and shoppingparking feethe pacific coast highway
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1 - 5 of 503 reviews
Reviewed 2 weeks ago

We paid $270 CA each night and it was the worst hotel I have ever stayed in! The carpets are filthy and stained, traffic is very loud and people outside your room talk and you can hear every word. My kids didn’t sleep from all...More

Thank S F
Response from Holiday I, Manager at Holiday Inn Laguna BeachResponded 2 weeks ago

Dear Guest, We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. We try to maintain the highest standards of service, but clearly this is...More

Hotel's Favourite
Reviewed 19 December 2017

My 2 daughters and I stayed at this hotel Dec. 14-17, 2017. We stayed in room 60. The exterior of the hotel was surrounded by flowers and very pretty and well kept. Our room contained 2 queen beds and was clean and quite roomy. The...More

Thank ksmith17
Response from Holiday I, Manager at Holiday Inn Laguna BeachResponded 2 weeks ago

Dear Guest, Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to...More

Reviewed 2 weeks ago

We stopped here for one night and it was fine for the length of our stay. Parking is right behind the motel and costs $15 per day. Access to the hotel from the parking lot is easy. Check in was painless and the staff were...More

Thank TravellingColoradans
Response from Holiday I, Manager at Holiday Inn Laguna BeachResponded 2 weeks ago

Dear Guest, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to discuss this further with you.You can...More

Reviewed 3 weeks ago via mobile

We stayed here for a whole week and enjoyed it. Really comfortable beds and pillows, quiet room, very clean and the perfect location for us. Walking distance to all the shops, restaurants, galleries and 1 block off the beach. Only slight negative was there was...More

Thank sukiOregon
Response from Holiday I, Manager at Holiday Inn Laguna BeachResponded 2 weeks ago

Dear Guest, Thank you for taking the time to provide us with your feedback. We greatly appreciate it. Kind Regards, Management

Reviewed 3 weeks ago via mobile

We had a good stay here! It is right in the “hub” of everything for Laguna Beach. Very convenient for Uber drivers. They had complimentary cans of Coke and Diet Coke in the lobby which was very appreciated. We were given plenty of clean towels...More

Thank rachie0019
Response from Holiday I, Manager at Holiday Inn Laguna BeachResponded 2 weeks ago

Dear Guest, Thank you for providing us your feedback. Your comments are much appreciated and your honesty. We will be reviewing your feedback to help us to determine what steps to take to make it right. Kind Regards, Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$179 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Laguna Beach
#10 On the Beach Hotel in Laguna Beach
#11 Romantic Hotel in Laguna Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$179 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Laguna Beach
#10 On the Beach Hotel in Laguna Beach
#11 Romantic Hotel in Laguna Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (142)
Room & Suite (42)
Pool & Beach (35)
Dining (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
teasympathy
2 July 2017|
AnswerShow all 2 answers
Response from Jacquiehoward | Reviewed this property |
None that I'm aware of. Unless you cancel the day of. Just call to find out.
0
Votes
croppingfool
1 June 2017|
Answer
Response from karenmcclu | Reviewed this property |
No. It's very small, only two stories.
0
Votes
Paulla W
14 September 2016|
AnswerShow all 4 answers
Response from Holiday I | Property representative |
Hello, In each of our rooms, we do provide a refrigerator, coffee makers, and complimentary refreshments in the lobby.
0
Votes
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12
Room Tips
"Don’t pick this place."
Read review
"Go check out the Victoria Tower nearby - at LOW tide"
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"Good value and great location"
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"2nd floor is on level with the parking lot and lobby"
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