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My room was a king bed in a mini suite. Not sure if all the single beds are mini suites but I was pleasantly surprised. Sink, microwave, decent size little refrigerator, Kureg coffee machine. The free breakfast in the mornings was a good mix with...More
I've been an IHG member for many years and this holiday inn need some work. Lots of little things broken, disappointed. Furniture in lobby and breakfast area is old and has lots of wear and tear, needs to be replaced.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake ElsinoreResponded 4 weeks ago
Thank you for your candid review and for being an IHG Rewards Club member. We always aim to provide an enjoyable stay to our guests and I regret to read that you found your stay to be disappointing. I am sorry for not...More
The place is falling apart. The walls in the bathroom had holes that had been somewhat spackled. The mirror and the lights in the bathroom were rusting, the chair seat at the desk in the room was crumbling and the sitting chair was questionable. The...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake ElsinoreResponded 24 October 2017
Thank you for choosing to stay with us and for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward the level of service rendered by our hotel staff members, I am genuinely sorry for...More
No answer at front desk when I called to change my reservation, while stuck in an airport. When I finally spoke to someone they refused to change my reservation. After speaking to the manger they claimed I booked on a required 2 day res. but...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake ElsinoreResponded 21 September 2017
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the experience you had with the level of service you received and the inconvenience you had with your reservation. We highly value views, opinions and...More
I think too many of these reviewers are divas who expect to pay a Motel 6 price and get a Ritz-Carlton experience. This place was awesome - especially at this price point!
Our check-in was fast and friendly and we were up to our room...More
US$85 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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