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As we all know good service starts at the top, and this hotel is no exception. The General Manager, Stan Yombo, ensures exceptional service from all of his staff. The front desk crew, Curtis, Melanie, Nick, and Kathy are not only friendly, but are also...More
Old and dated hotel! Sofas have stains all over. We had 4 rooms reserved for a wedding.
We were told that each room will have extra beds, but instead they told us that rooms with extra beds were all sold out, and to use the...More
Hotel staff were great and had good banter with all but one, location very convenient, breakfast enjoyable, room comfortable. We even stayed an additional night. The only drawback was we had a dog with us and the exit door was broken so getting in and...More
When we checked in, we were told rooms would be ready in an hour, came back in an hours, were told it would be another 2 hours. The clerk at the desk was rude to everyone that had the nerve to ask about the rooms...More
Please be very cautious or desperate to stay here! The rates are affordable, location is bad, condition is definitely sub-par to any other hotel I've stayed at (and I stay at A LOT). Rooms are small and smell of slight mold. Besides the continental breakfast,...More
Response from ProminenceGM, General Manager at Prominence Hotel & SuitesResponded 11 September 2016
Mr. Ryan Valley,
Thank you for choosing the Prominence Hotel during your stay in the greater Orange County and Thank you for choosing to stay with us for the next 3 days.
Here at the Prominence Hotel, we are proud to serve guests as yourself....More
US$113 - US$174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Best Value Hotel in Lake Forest
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
Non-Smoking Rooms ,
Number of rooms
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