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Extended Stay America - Orange County - Lake Forest

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Extended Stay America - Orange County - Lake Forest
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orange County - Lake Forest
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Showing 90: English reviews
Reviewed 22 September 2016

We've stayed at this particular hotel four times now when we visit family in CA. The rooms are always clean, the beds are comfortable and the staff is always eager to help you with whatever you need. When I forgot my hairdryer, they were right there to the rescue. Its appreciated. Smoking AND non smoking floors, and that's appreciated, too.

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Helpful?
Thank Maureen C
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for taking the time to write a review of your experience. I am thrilled at reading how helpful our staff was during your stay and that your accommodations were to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Mission Viejo
Reviewed 19 September 2016 via mobile

Really pleased with my recent stay at ESA, thanks so much to crystal for the wonderful customer service. Pros: kitchenette, pet policy, comfy beds, clean, close to beach and shops without the price tag.

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Thank Lobsterollsforever
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. I am pleased to see found value in our pet-policy, the fully equipped kitchen provided in the room, and our convenient location near much to do in the area. Thank you again for sharing your experience with us. We would love to see you again, should...

Flagstaff, Arizona
Reviewed 23 August 2016 via mobile

I stayed here in July 2016 for 4 days and thought it was good value for the money. Hotels are expensive in this area and this hotel was a good price for the area. The room was clean and quiet. The bed was comfortable. There was a small kitchen that I didn't use, but it was clean.

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Thank wwilliams3
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Your feedback is very important. It is rewarding to see you found value in our hotel for the price and the quality of your clean, comfortable room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Huntington Beach, California
Reviewed 18 August 2016

So I had a chance to stay here overnight as a recommendation from a friend who works in the area. As far as the hotel itself is concerned--it's a really nice place. If you are lucky enough to be checked in by Carmen, you are a lucky person. She ROCKS. Super friendly and extremely accommodating. My room is clean, fairly...

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Helpful?
Thank hbgirl-forever
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

We would like to thank you for providing feedback about your stay. It is satisfying to read you enjoyed your room and the amenities are provided, especially the fully equipped kitchen, but I am disappointed you we lacked some amenities that you would have liked and our grab-and-go breakfast did not meet your expectations. The staff and I would like...

Las Vegas, Nevada
Reviewed 15 August 2016

Has kitchen, with utensils and cooking utensils provided at front desk. WIFI is free but not good enough to stream Hulu or Netflix. You can upgrade for a fee. Bed is King size and room is quiet and large. Maid service is free, once a week, but you can pay for daily service. "Free breakfast" is only coffee and granola...

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Helpful?
Thank Phillip O
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm pleased you consistently had great experiences at our hotel. We strive for all guests to have a positive experience. Our staff will definitely keep up the good work. The staff and I would like to thank you again for posting your review....

Milford, Virginia
Reviewed 17 July 2016

My husband and I were attending "The Purpose Driven Church" conference at Saddleback Church. We had stayed 2 nights at another hotel and found that we had accidentally failed to book our third night. We needed to change hotels in the middle of the day and didn't want our electronic devices to stay in the hot car all afternoon. Extended...

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Helpful?
Thank bsj84uva
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for writing such a wonderful review of your stay at our hotel. I am so glad to know that our staff provided you with great service during your visit. Quality customer service is a top priority of ours, and I'm thrilled to know we accomplished that goal with your stay. Thank you for choosing Extended Stay America. We...

Naples, Florida
Reviewed 15 July 2016

Just average. There are much better places to stay. For the same or more money you can stay at the Hilton Garden Inn, Courtyard by Mariott, the Prominence Hotel and Suites etc. This is where we always stayed when visiting relatives but now we stay at The Prominence which is better by far. .

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Thank cbhello
Orange, California, USA
Reviewed 23 June 2016 via mobile

We had a great stay. The rooms were very clean, staff was very polite and helpful. Especially manager Jay he took care of any cares or concerns. I would for sure stay there again. Top notch place at a great price. When I needed fresh towels they were with them fast.

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Helpful?
Thank mdemetry
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad to read how clean and comfortable your room and experience was. Jay will be informed on his mention in your review and on what an excellent job he is doing.

Lake Forest, California
Reviewed 23 June 2016 via mobile

The hotel manager Jay provided an excellent customer service and he made my stay very pleasant. His quick response to customer inquiries are fast and efficient. The hotel is clean and the amenities are accessible. Thanks Jay,

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Thank angelerrands
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for such kind words in your review. I am thrilled to read that you enjoyed your stay with us. Jay will be informed on what an excellent customer service and management jobs he is doing. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

San Diego, California
Reviewed 9 June 2016 via mobile

The front desk clerk was very nice. The lobby is run down with virtually every corner in every wall falling apart exposing Sheetrock. There was a guest ahead of me complaining that the stove didn't work. The tv in my room didn't work. My room was very, very well used. Bed was serviceable. Overall, pass on this location. Much better...

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Helpful?
Thank ConVivo
Manager_11525, Manager at Extended Stay America - Orange County - Lake Forest, responded to this review

Thank you for providing us a review of your stay. We apologize for the issues you experienced. We will make sure these issues are resolve, so it will not happen again. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Please feel free to contact me directly, at laf@extendedstay.com, with...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Orange County - Lake Forest

Address: 20251 Lake Forest Dr, Lake Forest, CA 92630-8130
Region: United States > California > Orange County > Lake Forest
Price Range: RM422 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Lake Forest 2.5*
Number of rooms: 119
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Also Known As:
Extended Stay Lake Forest
Lake Forest Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Lake Forest staff and other travellers.
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Questions? Get answers from Extended Stay America - Orange County - Lake Forest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front of the hotel is best because there are trees there to shade it.”
maureencF9848EE, 22 Sep 2016 | Read review
“I was on the bottom floor... no noise from upstairs, hallway, or the parking lot. It was great.”
  • Full size refrigerator. You must check out any plates, utencils, pots, etc that you need.
  • TV was small and didn't have too many channels, but it was fine.
  • Super comfy bed
hbgirl-forever, 18 Aug 2016 | Read review
“I had ground floor, next to exit (139) Very quiet and can park car next to room.”
PhillipO463, 15 Aug 2016 | Read review
“IF you do stay here, ask for a room facing the back parking lot on a high floor”
tuna18, 19 Apr 2016 | Read review
“If you must stay here - choose top floor to avoid overhead noise.”
R4700BSjamesh, 13 Apr 2016 | Read review
5 of 5