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Candlewood Suites Orange County/ Irvine East

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Candlewood Suites Orange County\/ Irvine East
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Orange County/ Irvine East
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Showing 85: English reviews
Los Angeles, California
Reviewed 28 September 2015

Since Candlewood Suites allows pets, unfortunately, pet odor remains in the rooms even after the rooms are cleaned by the housekeepers. The front desk personnel said they deodorize the rooms, but my room had a terrible smell. I assumed it was from cooked food odor from the previous guests, but if that were the case, the curtains and linens -...

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Helpful?
1Thank NoelleTraveler
CWDS_LakeForest, Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear NoelleTraveler, Thank you for taking the time to leave us some feedback. We value our guests' response wholeheartedly and cannot express enough our sincerest apologies for the inconveniences during your stay. Your review has been passed on to all departments to be discussed. Please reach us at (949) 598-9105 if you would like to discuss your stay with us....

Santa Ana, California
Reviewed 23 September 2015

This properties main asset would be their front desk agents. I was checked in by a nice lady, forgot her name though. I remember the awesome person at night, Jesse Granados. He has great customer service skills and is very knowlegeable with IHG matters. Being a Platinum member I felt great when Jesse informed me of my benefits and how...

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Thank Frank A
Rocklin, California
Reviewed 10 September 2015

We arrived at the Candlewood Suites at 11:30 at night because of an airline delay. We checked in and as we were walking down the hall we heard loud music Ok it's going to be one of those stays but as we got a little closer it was coming from our room they just gave us. Did they give us...

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1Thank Paul R
CWDS_LakeForest, Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Ruhk, Thank you for taking the time to leave us some feedback and for being an IHG Rewards Spire member. We value our guests' response wholeheartedly and cannot express enough our sincerest apologies for the inconveniences during your stay. Your review has been passed on to all departments to be discussed and we will be contacting you shortly so...

Ontario
Reviewed 9 September 2015

Staff was friendly, location reasonably convenient and amenities were close by. One day however the cleaning staff forgot to clean our room, but once I called them they reacted quickly and provided us fresh towels.

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1Thank Lloyd_031
Sedona
Reviewed 29 August 2015

Our first visit to Candlewood Suites was better than I expected. The small suite was spacious with a kitchen area with attractive cabinets, sink, apartment fridge and microwave. The room was surprisingly quiet, especially during the week when it seemed many of the people are there in short-term housing. The staff are not at the front desk, but can be...

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Thank kate410
Austin, Texas, USA
Reviewed 1 August 2015

Friendly and helpful staff from front desk to housekeeping. Nice side suites....Bed are a bit firm for our liking but acceptable. Well maintained and Convenient location parking can get a little tight when the hotel is fully booked

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Thank Bud K
Boston, MA
Reviewed 24 July 2015 via mobile

Stayed here for 4 nights while at a conference in irvine. Very nice clean modern room - like a studio apartment- full size fridge and microwave - free wifi and free parking. It also has a gym and a little store to get snacks- perfect base and so close to everything!

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Thank loriglover
Phoenix, Arizona
Reviewed 6 July 2015

We were extremely disappointed (to say the least) with this hotel in every capacity! Picked this place because it advertises "pet friendly" - there is one TINY patch of grass in the parking lot with a road on the other side. We were misinformed of the pet fees (ended up being 75 PER PET), the room was FILTHY - luckily...

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3Thank Kat Q
SBS-Chatsworth, General Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Kat Q First of all I would like to thank you for taking the time to write a review & I'm really sorry that you were disappointed. Our website clearly shows all the information about the pet services & fees & I’m really surprised about your comment about the cleanliness of your suite because our hotel just passed the...

California
Reviewed 6 May 2015

I stayed here with a group of friends coming back from a trip to Mexico. We had a total of four suites. Since we were dog-tired and I had chosen the hotel, I was a hopeful that everyone would be happy with our rooms. We were! Check in was a breeze; the girl working the desk was pleasant and answered...

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Thank Break_of_day
Sydney, Australia
Reviewed 12 January 2015 via mobile

The standard of housekeeping left a lot to be desired. First room we were assigned had not been cleaned since last guest. There were snotty tissues on the couch and smears down the mirrors. Obscene words were also written on the notice board with a biro. The previous guests had also smoked in the room and jammed all the holes...

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2Thank Ballsdeeep
SBS-Chatsworth, Manager at Candlewood Suites Orange County/ Irvine East, responded to this review

Dear Ballasdeeep Really appreciate for your feedback and please accept our sincere apology for checking you in to a room that was not ready yet & I'm really glad that our guest service agents was able to move you to a perfect room in matter if few minutes. We hope that in near future be able to install automatic doors...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites-Irvine East Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). The Candlewood Suites is conveniently located near the Irvine Spectrum and Foothill Ranch business communities and just 10 minutes from the Orange County/John Wayne Airport (SNA). Nearby attractions include the Irvine Spectrum Entertainment Center featuring 21 stadium theaters, a comedy club and a variety of restaurants, bars and specialty shops. Laguna Beach and the Verizon Amphitheatre are also minutes away. ... more   less 

Additional Information about Candlewood Suites Orange County/ Irvine East

Address: 3 S Pointe Dr, Lake Forest, CA 92630-2204
Region: United States > California > Orange County > Lake Forest
Price Range: RM492 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Orange County/ Irvine East 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Orange County/ Irvine East Hotel Lake Forest
Candlewood Suites Lake Forest
Candlewood Lake Forest
Lake Forest Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Orange County/ Irvine East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd or 4th floor is quieter.”
  • Very clean.
  • Sofa bed for 2 people.
  • This is Room #343
  • Nice kitchen with everything I need.
  • Bed room with TV
 of 5 bubbles MadamZoro, 13 Nov 2016 | Read review
“It seems that guest with dogs are usually on the first floor”
 of 5 bubbles ladiephoenix26, 15 Jan 2016 | Read review
“Rooms all have kitchen facilities.”
 of 5 bubbles Lloyd_031, 9 Sep 2015 | Read review
“away from elevator is best”
 of 5 bubbles 703budk, 1 Aug 2015 | Read review
“Garden View”
 of 5 bubbles 63yasserh, 1 Jun 2014 | Read review
5 of 5