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Comfort Inn & Suites

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126 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 124: English reviews
Los Angeles, California
2 reviews
Reviewed 15 September 2016

I am a steady business customer at this site. When booking online at the CHoice Hotels website and mistakenly selected the non-cancellable, non-refundable rate for three (business) stays which I then needed to cancel, but the Choice Hotels website and customer service desk were totally unhelpful. I spoke with Esther the manager who was unable to cancel the reservations herself,... More 

Helpful?
Thank barbarawP2397CY
gm_ca824, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to submit a review, All of us at the Comfort Inn & Suites in Lancaster love hearing guest feedback. I am so happy that I was able to get the reservations corrected for you. We will see you on your next visit. Have a Wonderful Day! More 

Reading, Massachusetts
2 reviews
Reviewed 14 September 2016 via mobile

When I open my door to the room I was greeted by the motion sensor lights coming on. Well,just a little warning. They come on anytime there is movement in the room. Which means if you roll over in bed or throw your hand above your head or kick your sheets off, the lights will come on every time you... More 

Helpful?
Thank zildoow
gm_ca824, General Manager at Comfort Inn & Suites, responded to this review

I am sorry that you had issues with the sensor light in your room. I will make sure that is corrected immediately so that the next guest that stays there does not have the same issue. If you are ever in the area again, I hope you will look us up and give us a chance to corrected the bad... More 

Las Vegas, Nevada
Level Contributor
129 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 August 2016 via mobile

Good location. Ask for a room on the West end to avoid freeway noise. Have a pool and spa along with a hot breakfast including waffles. Rooms are very large. Free parking and wi-fi. Have stayed multiple times and they are always consistently good with clean rooms.

Helpful?
Thank Jeff M
gm_ca824, Manager at Comfort Inn & Suites, responded to this review

Jeff, Thank you for the wonderful review. We pride ourselves on making each guests stay an experience to remember. Hopefully we will see you again soon when you are in the area. More 

San Diego, California
2 reviews
Reviewed 1 August 2016

We stayed here on a busy weekend for a soccer tournament and When Esther checked us in, she made sure we had all the information we needed for the busy weekend. From Food to Entertainment she made sure that we had all of our information. She even made sure we has all of the extra towels and pillows that we... More 

Helpful?
Thank kkingsbury25
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are so proud to know that your felt our hotel and staff were 5 stars on service, product, and more! We could not be more proud as a team to know that you loved our Comfort Inn! We are also so glad to hear that Esther made your stay extra great, thank you! More 

Moreno Valley, California
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 July 2016

Friendly staffs with comfortable room for a night stay on business trip. There's free wifi, mini-ref, microwave oven and nice flat screen TV. Good location and short distance from the freeway. I didn't notice restaurants near the area even though there are other motels and hotels nearby. Good restaurants are about 5 miles away at Antelope Valley Mall. Looks like... More 

Helpful?
Thank Jamie Q
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your candid comments. We are glad your stay was satisfactory! If there is anything else we can do please let us know. More 

Los Angeles, California
1 review
Reviewed 26 July 2016

Great place to stay! The title says it all amazing all around. Best part of my stay was our housekeeper Cynthia, my mom as well works in housekeeping and it is great to come across another wonderful individual who has stellar services!!! To future guests if Cynthia is your housekeeper you will want for nothing, she's on top of it... More 

Helpful?
Thank cookie13420
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Hello Guest, Thank you for your review and your great star rating! We are so proud of our housekeepers and staff and glad to hear that Cynthia was stellar! Thank you for staying with us and we hope your next stay will be just as good or better! More 

Sunnyvale, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016 via mobile

Thank you JESSICA at the front desk for all of your help and attention. The kind, and honest staffing at the hotel is appreciated beyond words. Your breakfast dining is inviting and the buffet is incomparible. The rooms seem to be brand new, and is no wonder with the fantastic attendants you have. And thank you Comfort Inn for a... More 

Helpful?
Thank dave408
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind comments! We are glad to hear that Jessica made your stay wonderful. We are also so glad to hear the hotel was beyond your expectations and you enjoyed your stay! We are extremely proud of our breakfast and glad to hear it was something you enjoyed. Please join us again some time soon we are... More 

Visalia, California
1 review
Reviewed 20 July 2016

I always enjoy staying here during my quarterly business trips, this place rocks! they have an awesome continental breakfast, super friendly staff and a house keeping crew that goes above and beyond their customers needs! one in particular who always makes sure I have everything I need, like the day I ran out of towels OMG.. she came to my... More 

Helpful?
Thank lrivas730
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your kind review! We are so glad you enjoyed your stay and that Cynthia and other staff made it better for you. We are proud of our breakfast options and are glad you enjoyed them. We are looking forward to seeing you again soon! More 

1 review
Reviewed 20 July 2016 via mobile

Clean, well appointed, friendly and helpful staff. A lot of variety at breakfast such as eggs, potatoes, sausage patties, waffles, fruit, yogurt, hot oatmeal, cold cereal and the typical bread, muffins, coffee and extras. We had the King bed for the same price as two queens. Lots of room, adjustable shower head, quiet motel which I would definitely recommend.

Helpful?
Thank Duane A
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you very much for your five star review! We are proud of our breakfast and glad you enjoyed it. Please let us know if there is anything else we can do to continue to make your stay better. We hope to see you again soon! More 

Lancaster, California
1 review
Reviewed 17 July 2016 via mobile

This is a Very clean and well put together. My house keeper cynthia was well mannered and gave excellent service very respectful. I recommend this hotel to all my friends and family. I will be returing here in the future. Breakfast was very good.

Helpful?
Thank jesslozano
Guest_relations2k, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Hello Guest, Thank you for your review, we are elated you enjoyed your stay. We are extremely proud of our staff and Cynthia for making your stay great! Definitely hope to see you again soon. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 1825 W Avenue J12, Lancaster, CA 93534-4664 (Formerly Holiday Inn Express)
Region: United States > California > Lancaster
Price Range: RM353 - RM563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Lancaster
Comfort Inn Lancaster
Lancaster Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for top floor”
  • Nice desk and furniture.
  • Little refrigerator.
  • Vanity is outside of the toilet/shower room - I like that.
  • Special folds on toilet tissue.
  • Spacious room.
  • special folds on the towels.
  • More special folds - this is the facial tissue.
 of 5 bubbles A419RDandyw, 11 Nov 2016 | Read review
“Always Check in with ESTHER-She is the BEST”
 of 5 bubbles kkingsbury25, 31 Jul 2016 | Read review
“I normally opt for the rooms that are not on the highway side of the hotel.”
 of 5 bubbles 743cherylb, 25 Jun 2016 | Read review
“Check the housekeeping”
 of 5 bubbles dees150, 16 May 2015 | Read review
“We like bottom floor close to exit for pets.”
 of 5 bubbles Nebtravler, 1 Apr 2015 | Read review
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