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BEST WESTERN I-5 Inn & Suites

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BEST WESTERN I-5 Inn & Suites
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Clearwater, Florida
Reviewed 1 week ago

When I booked this hotel it was a Best Western Plus. I was excited to try it because it is a relatively new hotel and I travel to Lodi annually to visit my family. I usually stay one week. Unfortunately, the hotel lost its "Plus" rating between the time I booked and the time I checked in and I was...

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Helpful?
Thank Jazzdat
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Surrey, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

overnight stay on road trip on I5. Large well equipped room with a small bar sink and coffee machine OUTSIDE the bathroom. Large closet for storage. Surrounded by fast food restaurants if you don't want to drive for food. Pleasant staff, clean and quiet room.

Review collected in partnership with Best Western
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Helpful?
Thank bluenoserose
About Hotel's Favourite Review
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for writing a positive review regarding your stay. We value your review as it enables us to continue to improve and provide better service for our guests. We truly pride ourselves on providing attentive and exemplary guest service. I am delighted to hear that our staffs’ commitment on room cleanliness and friendly staff transcended during your stay. We...

Santa Clarita, California
Reviewed 2 weeks ago via mobile

Room clean, breakfast was good, service excellent! Special Thank You to Maurice for going above & beyond his call of duty! We stayed with our dogs for a local dog show at Sycamore Lane Kennels. Had a great time!

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Helpful?
Thank RiverRunner2010
Beaverton, Oregon, USA
Reviewed 3 weeks ago

We loved the size of the rooms, hardwood floors, modern decor and very clean!!! So comfy. Our stay was wonderful. The full breakfast free for guests included sausage patties, scrambled eggs, potatoes, oatmeal, waffles, cereals, muffins, croissants, toasts, juice, yogurts, fruit and coffee/tea. Great hotel chain. Right off I-5. .

Review collected in partnership with Best Western
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Thank Lee C
San Antonio, Texas
Reviewed 3 weeks ago

The room was comfortable and clean, hotel staff helpful and efficient, and room rates affordable. Unfortunately, the location near Interstate 5 results in noticeable "road noise". Also, television channels were very limited.

Review collected in partnership with Best Western
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Thank 488bonniew
Isleton, California, United States
Reviewed 16 February 2017

The hotel was clean as were the rooms. The floors in the room were a vinyl that looked like wood which made them very cold. The beds were hard and their 32"? tv was set in letterbox and not hooked to HD so it had a very dark picture. We could barely read the news ticker tape. There free continental...

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Helpful?
Thank Lorena M
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for writing this review as it is very much appreciated by our staff. I have shared your comments with the staff as we take all of your concerns very seriously. While we do apologize and understand your concerns, I can assure you that we will work more diligently to make sure that these issues are addressed and do...

Arizona, United States
Reviewed 5 February 2017

Very clean hotel, first time I have seen wood floors in rooms, nice touch, check in staff was awesome, very helpful. underground parking, safe and clean. Breakfast staff, not so much, there were two individuals, seems to have their own conversation, didn't say hi and poor at meeting the customers needs. Overall good location, many places to eats in the...

Review collected in partnership with Best Western
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Helpful?
Thank Timothy T
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for taking the time to share your comments on your recent visit. We extend our appreciation for your compliments of our facility and service. We appreciate your compliments regarding our hotel being in a good location and look forward to welcoming you back soon.

Reviewed 5 February 2017 via mobile

I wasn't sure about staying at a "budget hotel" right off the freeway but I was pleasantly surprised. Super Clean, nice room. The indoor pool is small but absolutely adorable. Hot Tub too. Next time I'm passing through I will stay here.

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Helpful?
Thank Gretchen F
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for your recent feedback, we strive to give our best service to all our guests and we are delighted to read that we have exceeded your expectations. It would be our pleasure to welcome you back in the very near future. Thank you for choosing Best Western I-5 Inn & Suites.

Mesa, Arizona
Reviewed 26 January 2017

An average Best Western, good location as just off I-5. Breakfast was good. Room was clean. It was extremely rainy and we saw the sign for Best Western and other motels. Restaurants near motel were mostly the fast food type. ugh?

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Helpful?
Thank jadehawk
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

We greatly appreciate your wonderful comments regarding our property. Our staff takes great passion in taking care of our guests and we are pleased to see that we were able to meet your expectations during your stay here with us. It would be our pleasure to welcome you again soon. Thank you for choosing Best Western I-5 Inn & Suites.

Oregon
Reviewed 17 January 2017

The room and hallway was very cold when we arrived, the room never got really warm all night even though temp was set to 74. When leaving in the morning another guest was complaining about the temp in her room, they had given her another room and it was also cold..... I think this is a management issue to conserve...

Review collected in partnership with Best Western
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Helpful?
Thank PetuniaM
Maria_M_AGM, Front Office Manager at BEST WESTERN I-5 Inn & Suites, responded to this review

Thank you for taking the time to provide us with your constructive feedback. This allows us to resolve any issues for you and other guests. We are always making improvements and we hope that we will be given the chance to welcome you back to see the changes in the future. Thank you for choosing Best Western Inn & Suites.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN I-5 Inn & Suites

Address: 6411 W Banner Rd, Lodi, CA 95242-9125 (Formerly BEST WESTERN PLUS I-5 Inn & Suites)
Region: United States > California > Lodi
Price Range: RM508 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN I-5 Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Lodi
Lodi Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN I-5 Inn & Suites staff and other travellers.
3 questions
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3 months ago
Lodi, California
over a year ago
Lodi, California
over a year ago

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Questions? Get answers from BEST WESTERN I-5 Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm that your room does not have smoking residual (if you are a non-smoker) at check-in. Otherwise you may be disappointed.”
Jazzdat, 15 Apr 2017 | Read review
“Ask for a room on the front, south end and not on the 1st floor.”
986lorenam, 16 Feb 2017 | Read review
“Doesn't matter if you choose smoking or non-smoking room, they all smell like smoke.”
786shannong, 25 Apr 2016 | Read review
“ask foe a handicapped accessible room”
Furiousweeniedog, 8 Mar 2016 | Read review
“I was on the 3rd floor and it was fairly quiet.”
  • TV, Micro, Fridge
  • Queen beds
  • Shower and toilet
  • Vanity
55KatieM, 6 Mar 2016 | Read review
5 of 5