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Hotel Maya - a DoubleTree by Hilton Hotel

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Traveller (914)
Room & Suite (371)
Dining (93)
Overview
  • Excellent51%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“fuego restaurant”(52 reviews)
“warm cookies”(31 reviews)
“double tree”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,902)
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1,829 results
Traveller rating
887
545
228
103
66
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887
545
228
103
66
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All reviewsfuego restaurantwarm cookiesdouble treequeen marywater viewfire pitdowntown long beachbeautiful hotelwater taxifree shuttlepre cruiseacross the bridgecarnival cruisehotel restaurantupon checkshoreline villageconvention center
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1 - 5 of 1,829 reviews
Reviewed yesterday

Beautiful views from all the hotel rooms, friendly staff and amazing amenities. This was one of my favorite work trips and stays. The staff really go out of their way to ensure a great experience. Food at the restaurants on site was delicious and the...More

Thank Ambahkiwi
Hotel's Favourite
Reviewed 29 May 2018

The Hotel Maya is an unexpected gem with a surprising vibe for a Doubletree. It is chic, attractive, and has a lovely romantic ambiance at night. The four 6-story buildings sprawl along a waterfront with gorgeous views of Long Beach, the Queen Mary and surrounding...More

Thank Christine D
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 1 June 2018

Thank you for the very detailed review and so glad you loved the hotel and views. Come back soon!

Reviewed 2 days ago

Good hotel for cruise kick-off. Close and they have a shuttle and will keep car if you get the right room package. Car was easy to access when we returned. Room was clean and staff was nice. Good restaurant on-site with great view,

Review collected in partnership with DoubleTree by Hilton
Thank darinstuart
Reviewed 2 days ago via mobile

We stay here when we go on cruise. It's so beautiful and close to everything.the rooms are awesome and clean.. they have a free shuttle that will bring you to downtown long beach/resturants and to the port terminals and pick you up.. we love everything...More

Thank dwm28
Reviewed 2 days ago

Loved this gem of a hotel in Long Beach...like the location across from the Pike/Aquarium and near the Queen Mary. It is a quiet, pretty spot and great views of the Long Beach skyline, especially at night.

Review collected in partnership with DoubleTree by Hilton
Thank Dale S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$197 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$197 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (914)
Room & Suite (371)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (21)
Family and Play Areas (4)
Questions & Answers
Ask a question
AngelaUniVitaeHealth
19 June 2018|
Answer
Response from K417YDnatalies | Reviewed this property |
I’m sure if you asked the front desk they might be able to accommodate you. There was none in the rooms but I found the front desk would go above and beyond to make our stay better.
1
Vote
Jamie J
1 April 2018|
AnswerShow all 2 answers
Response from 701LongBeach | Property representative |
We have in room fridges but no microwave. There are microwaves in gift shop for guest use. The guest before was correct...bathroom shelving has been added. We also replace mattresses as needed so if a guest mentions the... More
0
Votes
Starling1
30 March 2018|
AnswerShow all 6 answers
Response from Kai J | Reviewed this property |
When we stayed last week the shuttle was available to pick up and drop off withing approx. 2 mile radius of hotel. Not to/from the airport.
1
Vote
Room Tips
"The elevators are really slow, so first floor is better so that you don't have to take the stairs"
Read review
"Room facing the Queen Mary Ship - magical and majestic especially at night"
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"Ask for water view"
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"Higher floors might be quieter. Buildings 1 and 2 are closer to the main lobby"
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