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    Hotel Maya - a DoubleTree by Hilton Hotel

    700 Queensway Dr, Long Beach, CA 90802-6343
    +1 855-605-0318
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    03/12/2017 04/12/2017
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    US$346
    US$299
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    Traveller (819)
    Room & Suite (324)
    Dining (89)
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    Overview
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “warm cookies” (29 reviews)
    “hookah lounge” (17 reviews)
    “queen mary” (436 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Maya - a DoubleTree by Hilton Hotel
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,756)
    There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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    11 - 15 of 1,686 reviews

    Reviewed 3 weeks ago

    The hotel is an amazing little oasis of tranquility and service. It is my escape from the world to refresh and regroup before facing the world again. There is easy access to great food, music and shopping if you want or solitude if that's preferred!

    Review collected in partnership with DoubleTree by Hilton
    Thank 896vandat
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 3 weeks ago

    Thanks for the love and the review. We are so happy we can be your secret oasis.

    Reviewed 3 weeks ago

    Took over 3 hours just to get on the phone with someone who told me they could not refund my canceled rooms from over 24 hours in advance. Incapable and incompetent staff. I still have not received a refund. Your in hotel staff and customer...More

    Review collected in partnership with DoubleTree by Hilton
    Thank brittanyl904
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 3 weeks ago

    Thank you for your feedback. As Hilton Worldwide now has a 48 hour cancellation policy, a 24 hour cancellation still gets charged one nights room and tax. I am assuming you were put into the central reservations or call center for Hilton which can get...More

    Reviewed 4 weeks ago via mobile

    Really fun decor and nice staff. This hotel is near the container port and Queen Mary. The gym is quite nice and the grounds of the property are interesting. Has a 70’s SoCal mixed with Myan Ruins vibe which I loved. Parkinf is pricey and...More

    Thank travel4funwc
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 3 weeks ago

    Thanks for the fantastic review and glad you loved the Mayan feel. Come back and enjoy it again soon!

    Reviewed 4 weeks ago

    Cost was too expensive for the poor service & quality of the stay. Tv did not work, it took the maintenance 3 times to come in and the remote still didn't work. Location of the hotel was great plenty of walking trails and close to...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Karen G
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 4 weeks ago

    Thank you for your feedback. I am glad you thought the location was great but disappointed to hear that your TV did not work. I will follow up with the engineering team as obviously this is not common. If you have any additional feedback to...More

    Reviewed 4 weeks ago

    A very nice hotel-- slightly expensive for what you get---NO complimentary breakfast---breakfast menu very expensive. beautiful view. We attended a wedding reception here. Beautiful locale and food was delicious. Convenient to be able to walk back to hotel room after reception ended. Reception was perfectly...More

    Review collected in partnership with DoubleTree by Hilton
    Thank barbara f
    Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 4 weeks ago

    Thanks for the nice review and glad you enjoyed the wedding, food, staff and location. Come back again soon.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$181 - US$388 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Long Beach
    • #4 Family Hotel in Long Beach
    • #7 Romantic Hotel in Long Beach
    • #10 Business Hotel in Long Beach
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 199
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hilton Hotels Direct, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, Cheap Tickets, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Long Beach
    • Also Known As
    • Maya Hotel Long Beach ,
    • Coast Long Beach Hotel
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    Traveller (819)
    Room & Suite (324)
    Dining (89)
    Pool & Beach (84)
    Hotel & Grounds (636)
    Bathroom (37)
    Business Centre & Event Rooms (10)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    Lisa S
    16 August 2017|
    Answer
    Response from Jonathan K | Reviewed this property |
    Guests can use the pool free of charge; you'd have to contact the hotel to see if non-guests are able to purchase a day pass.
    0
    Votes
    bvharper12
    4 August 2017|
    AnswerShow all 5 answers
    Response from 701LongBeach | Property representative |
    yes we are happy to take toddlers!
    1
    Vote
    Kyungsin P
    18 July 2017|
    AnswerShow all 6 answers
    Response from 701LongBeach | Property representative |
    Yes there is a $26 per day parking fee
    0
    Votes
    Room Tips
    "Ask for sea view. the ground floor has balcony with a grassy lawn.. Bldg.. are separate So you will want to..."
    Read review
    "Check for discounts on stay otherwise a little costly."
    Read review
    "High floor is good; balcony may not be worth the extra cost as rooms without them appear to have a good view..."
    Read review
    "View onto the Marina is great!"
    Read review
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