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Hotel Maya - a DoubleTree by Hilton Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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1,568 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
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Showing 1,508: English reviews
Montreal, Canada
Reviewed 4 weeks ago

I found this property to be very well managed. We made reservations using a third party 1 month before arriving and the hotel never received confirmation from them. Despite this and the fact that they seemed fully booked, they honoured the reservation and bent over backwards to ensure that all our needs were pleasantly met. The manger and staff are...

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Helpful?
Thank Maallatuq
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the superb review and glad you enjoyed your stay with us. Hope to see you back here again soon!

Hampton, VA, United States
Reviewed 4 weeks ago

This hotel, while a bit pricey, is excellent. Wonderful location with beautiful water views, near the city but quiet and secluded, friendly, helpful staff, great restaurant, clean and modern rooms. I highly recommend staying at The Hotel Maya if you are visiting Long Beach for pleasure or business.

Review collected in partnership with DoubleTree by Hilton
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Thank 825trenah
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

We love your review! Thanks for choosing the Maya and glad you enjoyed it. Hope to see you soon!

Salisbury, United States
Reviewed 4 weeks ago

This hotel reminds me of a blend of outdoor Hawaiian experience and Animal Kingdom. This is a positive. The rooms were spacious and decorated as a warm outside open feel around the buildings. Super nice place to stay. I felt extremely safe and comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank Tracie B
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review and glad you liked it. Hope you have you back again soon.

Reviewed 4 weeks ago via mobile

Stopped by for cocktails with friends. The service was good and the venue was nice. I will try dinner next time. Again the location is nice close to the queen mary. I would give it a better score but they were limited on the coctail choices.

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Helpful?
Thank Printm
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Guessing you meant to review Fuego and not the hotel. Please email marissa.rabe@Hilton.com and let her know your thoughts on cocktail choices as we literally have hundreds and the largest tequila selection in the area. Fuego is well known for our Fuego margarita and our house made sangrias but also offer a full bar menu. We are always looking to...

Hillsboro, Oregon
Reviewed 4 weeks ago

This hotel was a charming place with friendly, helpful staff. Our room was clean. The beds were very comfortable. The upgrade from a continental was reasonable ($7), and the food was great. We were able to take a short walk to the Queen Mary and tour the ship while we waited for our embarkment time for our cruise. It was...

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Helpful?
Thank Stacie L
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review. We love that you liked the hotel and hope you come back again and spend your entire vacation with us.

Portland, Oregon
Reviewed 4 weeks ago

Staff were great. Front desk, restaurant, housekeeping all super!! This updated 1960's California resort style property was really cool. I loved having a balcony that let in the fresh air. Able to enjoy California outdoors while staying in the hotel. The bar and restaurant had lovely views of the harbor and downtown Long Beach skyline. The food in the restaurant...

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Helpful?
Thank Iluvshoes0410
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Love your review! I always enjoy when people "get" the Maya. It was designed with relaxing and hanging out on your patio drinking a margarita and watching the beautiful harbor and Queen Mary, etc. in mind. We are so glad you discovered us and hope to see you back here many more times!

Reviewed 4 weeks ago

Hotel Maya is a bit hard to find and construction near the hotel is a minus. The view from my room was lovely, but the rooms are average. Heard hotel staff drop a tray full of dishes around 2 am. UGH!

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Helpful?
Thank Maria G
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for your feedback. We apologize about the port construction as I am guessing that is what you are referring to. Luckily this is only being done for two more weekends and then we should be fine. We apologize if the stay was not up to your standards and appreciate the feedback so we may address and improve.

Oceanside, United States
Reviewed 4 weeks ago

This hotel was recommended by a friend and we were delighted with what we found upon arrival. The room was spacious, nicely furnished with a great view to the water. We highly recommend the Maya Hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank jimmF5365MI
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the wonderful review. We hope to see you back here again soon!

Nipomo, United States
Reviewed 4 weeks ago

A group of 5 of our friends were getting out of town for a 30th birthday escape. The hotel was lovely, very clean and the staff was amazing. Their hot tub is very lovely too! I highly recommend this hotel and will be back!

Review collected in partnership with DoubleTree by Hilton
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Thank sammuelm2017
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the great review...come back again soon!

Reviewed 5 weeks ago

We stayed one night here to see a friend, and visit the Queen Mary. The decor and pool are great at this hotel, but were a little nervous right away. There were ear plugs provided to the room, and warnings about partying. Sure enough, at 3;30 a.m., we were woken up by loud partying, and had to call the front...

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Helpful?
Thank April C
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review

Thanks for the feedback. I am guessing you stayed last week during the large one love festival at the Queen Mary event park next door which was a 3 day music festival which in fact we did warn our guests would be loud. Come back again as I assure you this is not the norm.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Region: United States > California > Long Beach
Price Range: RM962 - RM1,898 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity and Jetsetter so you can book your Hotel Maya - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hotel Maya - a DoubleTree by Hilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room oceanside.”
 of 5 bubbles W1230RLjohnf, 22 Mar 2017 | Read review
“Be sure to double check your location of the room, so you wont hear the noise outside, from the beeping in reverse.”
  • The Bed is comfortable
 of 5 bubbles NancyS640, 20 Mar 2017 | Read review
“try for a top floor with a good view.”
 of 5 bubbles CynthiaA337, 16 Mar 2017 | Read review
“Building 2 was the best location to me. Next choice would be building 3.”
 of 5 bubbles Idahobeachgal, 4 Mar 2017 | Read review
“Choose any room with a view off the first floor in building 3 to be near the beach and building 4 to be near the pool”
 of 5 bubbles Maallatuq, 27 Feb 2017 | Read review
5 of 5