We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Maya - a DoubleTree by Hilton Hotel

Save
Traveller (885)
Room & Suite (387)
Dining (93)
You may also like
See all
Nearby Hotels
Overview
  • Excellent51%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“fuego restaurant”(52 reviews)
“warm cookies”(30 reviews)
“hookah lounge”(18 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hotel Maya - a DoubleTree by Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,883)
There are newer reviews for Hotel Maya - a DoubleTree by Hilton Hotel
See the most recent reviews
Filter reviews
1,811 results
Traveller rating
876
539
228
103
65
Traveller type
Time of year
LanguageEnglish
More languages
876
539
228
103
65
Show reviews that mention
All reviewsfuego restaurantwarm cookieshookah loungedouble treequeen marywater viewfire pitdowntown long beachbeautiful hotelwater taxifree shuttlepre cruiseacross the bridgecarnival cruisehotel restaurantupon checkdowntown area
FilterEnglish
Updating list...
371 - 375 of 1,811 reviews
Reviewed 18 January 2017

Spent our pre-cruise night at this excellent hotel......Great spacious room with balcony.....comfortable beds......clean......very attentive staff......grounds are beautiful....outdoor restaurant with great food, drinks and ambiance. Great walking area outdoors along the water......very nice place to kick-start our vacation.....Also provides free shuttle to Carnival cruise ship...would definitely...More

Thank ctgerri
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 19 January 2017

Thanks for the great review! Come back again soon.

Reviewed 18 January 2017

We had a 50th party on the Queen Mary and had a group of 10 of us stay at the hotel. We arrived early and they were able to accommodate earlier check in and then we spent 3-4 hours in the restraunt and bar before...More

Review collected in partnership with DoubleTree by Hilton
Thank swney
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 19 January 2017

Thanks for the good feedback and great review. Glad you enjoyed the party and the hotel. We do try to control the noise level of other guests but sometimes hard to do. Hope to see you again soon.

Reviewed 18 January 2017

We thought we were on "a beach". No. They have a man made beach to lounge in chairs. It's cute but not what we thought we were getting. However, after spending the day there, we didn't care about the beach! The restaurant is SO good...More

1  Thank mynda s
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 19 January 2017

So happy you liked it. Many fall in love either at the Maya or with the Maya as it is such a unique little spot. Come back again in the summer and I know you will love the summer activities as well!

Reviewed 17 January 2017

I attended a training conference and stayed at the Maya. It is a lovely hotel. The meeting rooms are in a separate building than the guest rooms. The layout of the property is lovely but there are many steps and up and down inclines to...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Laurie L
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 19 January 2017

Thanks or the feedback. Yes the property is spread out over 14 acres in a resort style so there is a lot of walking to and from areas. Our bellman will drive you around the property on a golf cart if needed though. Next time...More

Reviewed 15 January 2017

Super location with view of Queen Mary and downtown. Staff will move heaven and earth to make you happy. Rooms are roomy but bathrooms a bit small. Can't say enough about the location within walking distance to the Queen Mary (10 minute easy walk). Sitting...More

Review collected in partnership with DoubleTree by Hilton
Thank Allen L
Response from 701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton HotelResponded 16 January 2017

Thanks for the great review...we love to hear it. Come back soon!

View more reviews
Most Booked Properties in Long Beach
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$203 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$203 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Long Beach
#3 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (885)
Room & Suite (387)
Dining (93)
Pool & Beach (87)
Amenities (33)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
AngelaUniVitaeHealth
19 June 2018|
Answer
Response from K417YDnatalies | Reviewed this property |
I’m sure if you asked the front desk they might be able to accommodate you. There was none in the rooms but I found the front desk would go above and beyond to make our stay better.
1
Vote
Jamie J
1 April 2018|
AnswerShow all 2 answers
Response from 701LongBeach | Property representative |
We have in room fridges but no microwave. There are microwaves in gift shop for guest use. The guest before was correct...bathroom shelving has been added. We also replace mattresses as needed so if a guest mentions the... More
0
Votes
Starling1
30 March 2018|
AnswerShow all 6 answers
Response from Kai J | Reviewed this property |
When we stayed last week the shuttle was available to pick up and drop off withing approx. 2 mile radius of hotel. Not to/from the airport.
1
Vote
Room Tips
"Ask for water view"
Read review
"Higher floors might be quieter. Buildings 1 and 2 are closer to the main lobby"
Read review
"Water view upper floors are the best to see Long Beach scenic view"
Read review
"stay elsewhere"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing