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Holiday Inn Long Beach Airport Hotel

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Holiday Inn Long Beach Airport Hotel
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29 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Reviewed 1 week ago via mobile

This HI was very clean, neat and modern. The staff were friendly and personable. I was charged $9 to use the public access parking lot, which was flooded with 4" of water, but it was a terrible storm. I'm giving an average rating because the experience was just that. The price coupled with the service and facilities was just not...

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Helpful?
Thank michaelbD7785DX
Management response:

Thanks for staying with us. l let the team know you applaud their service. I hope your time here was comfortable. Next time, we try even harder to really impress you! Best, Eileen L., Manager

Bakersfield, California
Reviewed 18 January 2017

I stayed here in the mid '90's when my dad was living in Long Beach. My dad has since passed away but my stepmother still lives there with her son and his wife (she is 84). I hated it in the late 1990's as it was run down and dirty. I have not seen my stepmother in almost 7 years...

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Helpful?
Thank LakersFan1954
Management response:

I'm glad we've raised the bar since the last time you stayed here, and I'm thrilled our remodeling impressed you! It seems like everything was just right, from the size of the room, to the kitchen in your suite, to the food in the restaurant, to the game on tv. I hope you'll keep us in mind for next time...

Terra Ceia, Florida
Reviewed 16 January 2017

Rooms are nice, good wifi, and good food on the top Restaurant .. Don't expect the check in girls to follow up on thing like cabs, rides, ect. Setup a limo to LAX, checked with them 3 times before I went to bed and "No problem" they said { BAMM } came down in the morning and NO ONE NEW...

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Helpful?
Thank Buck K
Management response:

I'm glad you enjoyed your stay with us, Buck! As for the limo, please accept my sincere apology. I'm not quite sure what happened. We're normally very on top of assisting guests including the scheduling of limos. Again, I want to apologize for the rare miscommunication and for any trouble it might have caused. I hope you'll stay with us...

Reviewed 4 January 2017

Stayed over on December 23, 2016... I know they had undergone a significant upgrade and on this stay it was very nicely done/completed. The rooms were nice, the views were great, the coffee shop in the lobby was great. I did not get a chance to try the restaurant at the top of the hotel. Overall I gave it a...

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Helpful?
Thank ROBERT G
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

I would like to take this opportunity to thank you for your wonderful review. It is the highest badge of honor when a guest give us the highest rating and we thank you. We are very proud of our new product, a clean property with an exceptional service. Our goal is to exceed the expectations of each and every guest...

Denver, Colorado
Reviewed 28 December 2016 via mobile

I enjoyed a nice stay. The bed was comfortable, the bathroom was clean and well lit, and the internet/TV were great. The restaurant was under construction but the bar area, that served as a restaurant, was adequate​. Parking is plentiful (free) and the hotel is conveniently located near the airport and restaurants. I would be back.

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Helpful?
Thank jvboyle
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

I am thrilled that you always had an enjoyable stay with us and fully appreciate the true awesomeness of sharing your experience with the travel community. Our goal is to exceed the expectations of each and every guest and I am delighted that we have accomplished this during your visit. Thank you again for your kind words and we hope...

Illinois
Reviewed 17 December 2016

One night stay on business; arrived at 3pm and was very promptly provided my room. Staff very helpful and attentive. WIFI good and business office easy to use. Location very easily accessed from I-405. Hotel in final stages of renovations, but seemed to be working through it just fine. Classic 12-story round Holiday Inn. Room freshly updated; very clean and...

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Helpful?
Thank IllinoisILtraveler
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking the time to share your review of our hotel. I am glad you enjoyed your stay as our goal is to exceed the expectations of each and every guest and I am thrilled that we accomplished this during your visit. Our staff works very hard to ensure guests satisfaction. I will make sure to share your...

Panama City, Florida
Reviewed 7 November 2016 via mobile

Came to Long Beach for business for 2 weeks, booked room but was lured into false room......management did not care.....was asked to call Robert Smit, whom I guess is property manager, to call him. Called several times, several voice mails......he was on vacation till the 31st of oct.......this hotel does not care!!! Save your money, go somewhere else with better...

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Helpful?
Thank Mulberri
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions and proper training to to our staff to ensure similar situations can be avoided in...

Omaha, Nebraska
Reviewed 2 November 2016 via mobile

This hotel is undergoing a much-needed renovation. Unfortunately, I got one of the unrenovated rooms in the older, "motel" part of the complex. Good point: they took two rooms and made them into one - so it was a HUGE suite. Bad point: dated, noisy (with airport and vehicular traffic). Lobby had been renovated and the restaurant/bar has been moved...

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Helpful?
Thank burnsomaha
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for your kind review. We gladly noted that the services and facilities of our hotel corresponded to your expectations and that you have spent an enjoyable stay with us especially the service provided by our staff and their friendliness. However, we regret that not every aspect of your stay was ideal. We are happy to announce that our...

Kansas City, United States
Reviewed 12 October 2016

I had a reservation for 2 nights. I was unable to make it to Long Beach for the first night due to a cancelled flight. I was told at the front desk that I would not be charged for not showing up the first night due to circumstances outside of my control. I was subsequently charged $156.34 by the hotel....

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Helpful?
Thank Randy N. W
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel. I'm very concerned with the comments and I would welcome the opportunity to address your concerns personally with you over the phone by contacting my office at (562) 597-4401. Our hotel is very proud of its...

Birmingham, Alabama
Reviewed 5 October 2016 via mobile

Booked room 2 weeks ahead of time for week long business trip......was very specific to booking agent (whom which told me he work at said hotel)....that I wanted a room with a balcony, that being my #1 priority for the room. He assured me that he had 1 room left WITH outside balcony access....I immediately told him to book me....

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Helpful?
Thank Mark M
EillenLabrador, Manager at Holiday Inn Long Beach Airport Hotel, responded to this review

Thank you for taking time to write us a review. We truly appreciate your open and honest feedback about your experience at our hotel and we are very sorry that we failed to deliver an exemplary experience. I'm very concerned with the comments you made regarding our staff and I would welcome the opportunity to address your comments personally with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
From the outside, our building resembles the Capitol Records Tower downtown, and trust us: the inside is just as cool. We've renovated every room so that we're AAA Diamond rated and classified as a Green Hotel. For guests seeking a modern dining experience, we've also updated VUE Bar and Restaurant with its penthouse-level view of Long Beach. Free shuttle services and extended parking make our hotel the ideal location for those looking to host a conference, catch a Galaxy game, or to simply enjoy the charming attractions that southern California has to offer. ... more   less 

Additional Information about Holiday Inn Long Beach Airport Hotel

Address: 2640 North Lakewood Boulevard, Long Beach, CA 90815
Region: United States > California > Long Beach
Price Range: RM724 - RM1,297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Long Beach Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Long Beach Airport Hotel Long Beach
Long Beach Holiday Inn
Hotel Style:
#1 Green Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Long Beach Airport Hotel staff and other travellers.
4 questions
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Carle Place, New York
Los Angeles, California
Redmond, Washington
over a year ago

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Questions? Get answers from Holiday Inn Long Beach Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the Executive suite 1114”
 of 5 bubbles LakersFan1954, 17 Jan 2017 | Read review
“Looking at Long Beach Airport”
 of 5 bubbles buckk2016, 16 Jan 2017 | Read review
“stay close to the top for the best views and facing west if possible”
 of 5 bubbles robertgJ9744LR, 4 Jan 2017 | Read review
“Try and get a west-facing room to avoid freeway noise.”
 of 5 bubbles IllinoisILtraveler, 17 Dec 2016 | Read review
“When making your reservation, ask if you are in the main building or in the backside motel style building.”
 of 5 bubbles ArturoArecha, 4 Jun 2016 | Read review
5 of 5