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Courtyard Palo Alto Los Altos

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Courtyard Palo Alto Los Altos
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240 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Mumbai (Bombay), India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2016

Travelled to Palo Alto, California on a business trip during October 2015. Stayed at the Courtyard Marriott. Was a decent place, but since we were on a business trip, did not really need luxurious comfort. Met all our needs as a good place to spend the night or a couple of nights.

Helpful?
Thank Harish_B_Pillai
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your positive review of your stay at the Courtyard by Marriott, Palo Alto - Los Altos. We appreciate your feedback and your comments. We will continue to focus on meeting and exceeding our guest expectations. We strive to provide all our guests with the best accommodations and services and we truly appreciate your business. More 

Long Beach, California
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2016 via mobile

Recently stayed here over the Memorial Day weekend. Check in with Rommel was a breeze. He was very accommodating and understanding of our needs. It was nice chatting with him when we were lounging at the lobby for their free pizza, donut holes, popcorn and refreshing water. The cafe serves a very good breakfast and offer nice selections. The room... More 

Helpful?
Thank bbd21
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your positive stay at the Courtyard by Marriott, Palo Alto - Los Altos. Your feedback is very valued to us. We greatly appreciated your comments about our team and Rommel friendliness, the guestroom cleanliness and our Complimentary welcome reception items. We strive to provide our guests with the best possible... More 

North Pole, Alaska
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 May 2016

My family and I stayed at the Courtyard for a couple of nights and it was a great stay. Check in and out was smooth and easy. The room was comfortable, clean and up-to-date. The restaruant was very good and at a resonable price. We had a first floor room and were able to enjoy the seating area outside. I... More 

Helpful?
Thank momof2npak
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you for taking the time to post your positive stay review. We appreciate your kind comments regarding the hotel facilities and our staff friendliness and I will share it with our team. We strive to provide our guests with the best possible accommodations and services and we truly appreciate your business. More 

Tel Aviv, Israel
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 May 2016 via mobile

The hotel is clean and well maintained. Rooms are well decorated. The room I had had two double beds, a bathroom with a large shower, coffee maker, refrigerator, TV, a desk, and iron with a board. Beds were comfort, although I'd preferred a king size bed but it might be that such rooms were sold out. The big problem I... More 

Helpful?
Thank Yotam H
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your stay feedback. Your feedback is very important to us to continue enhancing our accommodations and services to our guests. Please accept my sincere apology for the inconvenience we have caused you due to the reservations mix-up and the construction noise issues. These issues has been addressed to appropriate team members and specific actions... More 

Conshohocken, Pennsylvania
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 April 2016

I was at the Courtyard for 4 nights and enjoyed staying here. Our first impression was not so good. We were in a room with 2 king beds in a section that was being remodeled. The noise from the construction workers across the hall was loud, but luckily, they did not make so many working noises at night. I wore... More 

Helpful?
Thank K S
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your positive review of your recent stay with us. Your feedback is vary important to us. Please accept our sincere apology for the inconvenience we may have cased you due to the constriction noise issue as we continue enhancing our accommodations. I also would like to thank you for your comments regarding the hotel... More 

Houston, Texas
1 review
Reviewed 19 April 2016

Our group of 28, which included 25 university bioengineering students, stayed at the Courtyard Palo Alto in April 2016. Check-in was smooth and efficient, the staff was friendly and attentive, and the rooms were beautiful and nicely appointed. We enjoyed our stay. However, on the day of our planned return to Houston, there was a storm that had brought movement... More 

Helpful?
Thank 1sedwards
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your positive stay review. We appreciate your gracious comments regarding our team friendliness and the accommodations. We know you have choices when travelling and our team are committed to providing our guests with the best possible accommodations and services. I have shared your positive feedback with our team and we... More 

Phoenix, Arizona
Level Contributor
383 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 6 March 2016

It's a nice place to stay if you have business in Palo Alto with many restaurants nearby to walk to or a short drive to downtown Palo Alto. The Courtyard itself is clean with easy parking and a friendly staff. There is nothing especially remarkable about it but just your basic Courtyard. The walls are a little thin, but not... More 

Helpful?
Thank Phoenixroby
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you for taking the time to post your feedback regarding your recent stay at our hotel. We appreciate your positive feedback regarding the hotel cleanliness and our friendly staff. We strive to provide our guests with the best possible accommodations and services and we appreciate your business. More 

McLean, Virginia
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 March 2016

I recently returned from a two-night stay (Feb 16th and 17th) at the Courtyard in Palo Alto and overall had a good stay in a city I find to be extremely over-priced for the quality of its hotel accommodations (honestly, the nearby Westin, which was sold out during my visit, was charging $500/night and the local Days Inn and Travelodge,... More 

Helpful?
Thank MaryGL6016
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for posting your detailed stay feedback. Your feedback is very important to us to continue providing the accommodations and services you expect of us. We appreciate your positive comments about the hotel pricing, cleanliness, amenities, complimentary parking and the Bistro experience. Please accept our sincere apology for the inconvenience we caused regarding the TV not working... More 

Seattle
Level Contributor
140 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 February 2016

I cannot say enough good things about this hotel. From the moment, I checked in to the day I left, I was treated with a smile and the best staff. This is one of my favorite Courtyards. I love the combo (bar, lounge area). It's a great place to get a drink and relax. Complimentary parking is an added bonus.... More 

Helpful?
Thank DTravelDiva
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you so much for taking the time to post your positive stay feedback and for your gracious comments of our team. I will share your feedback with our team and we truly appreciate your business. We look forward to continue providing you with the best accommodations and services you expect of us. More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2016

I travel extensively for work, and this hotel by no mean offer what I would expect from a Marriott Courtyard. Below are few of the issues I have faced at the hotel. - For the three days I was in the hotel, there was no hot water in the shower in the morning. Everytime I complained I was told the... More 

Helpful?
Thank Andr0idL0ver
Nader E, General Manager at Courtyard Palo Alto Los Altos, responded to this review

Thank you for taking the time to post your stay review. Please accept our sincere apology for the inconvenience we have caused you. The guestrooms issues you brought to our attention regarding the bathroom cleanliness, hot water issue, the sound from the light and the AC/heat will be addressed to appropriate staff and managers and specific actions will be taken... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Palo Alto Los Altos

Address: 4320 El Camino Real, Los Altos, CA 94022-1001
Region: United States > California > Los Altos
Price Range: RM667 - RM2,005 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Palo Alto Los Altos 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Courtyard By Marriott Palo Alto Los Altos Hotel Los Altos
Courtyard Los Altos
Los Altos Marriott
Los Altos Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Palo Alto Los Altos staff and other travellers.
1 question
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Central California
8 months ago

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Questions? Get answers from Courtyard Palo Alto Los Altos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room at the back of the hotel.”
 of 5 bubbles CaryPlanner, 19 Nov 2016 | Read review
“stay away from the elevator”
 of 5 bubbles 56miles, 10 Nov 2016 | Read review
“Top floor opposite El Camino.”
 of 5 bubbles joseph1963, 7 Nov 2016 | Read review
“There's a microwave in the lobby near the check in desk.”
  • Refridgerator in the room.
 of 5 bubbles TheTravelGuy_Mike, 1 Nov 2016 | Read review
“Back side of hotel to avoid traffic noise from El Camino Real.”
 of 5 bubbles fidelrobert, 6 Sep 2016 | Read review
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