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The L.A. Hotel Downtown

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The L.A. Hotel Downtown
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922 Reviews from our TripAdvisor Community

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Showing 812: English reviews
New Jersey, United States
Reviewed yesterday NEW

It's a perfectly ok hotel let down by a penny-pinching attitude to room accommodation and a rewards only based approach to staff encouragement. The room was clean and modern, typical for a premium hotel. The provisions where for a single person though: - No Bathmat - Only two towels - One cup of coffee - No ironing board for the...

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Thank MichaelThwaite
Lakewood, Ohio
Reviewed 3 days ago NEW

Located near the Disney Concert Hall and Broad Museum, the LA Downtown Hotel provides modern rooms at a decent rate. The hotel is a mile north/northeast of the convention center, which provides a refreshing walk to/from. The hotel was undergoing renovations - 2 of the 4 elevators were down - but still well kept and well managed. The rooms are...

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Helpful?
Thank McPhisto76
LA H, Director of Guest Service at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying here at the L.A. Hotel Downtown. I am happy to hear that your stay had met your expectations. Please come back and visit us again soon. We would be delighted to have you return as our guest again. Best Regards, The L.A. Hotel Downtown

Reviewed 5 days ago NEWvia mobile

Had a conference here, they handled it very well. The place is classy but not over the top luxurious, perfect for business. Good location and professional staff. No complaints. Also skybridge connecting hotel directly to world trade center if you're doing business there.

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Helpful?
Thank PDXGandhi
LA H, Director of Guest Services at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying here at the L.A. Hotel Downtown. I am happy to hear that your stay had met your expectations. Please come back and visit us again soon. We would be delighted to have you return as our guest again. Best Regards, The L.A. Hotel Downtown

Jupiter, Florida
Reviewed 6 days ago NEW

The LA Hotel Downtown is a clean,modern hotel with an attentive, informed staff conveniently located in downtown LA. The rooms are well appointed and very clean, with a nice downtown view. Restaurants within the hotel seemed a bit cold but everyone seemed to gravitate to the lobby dining area which provided a club like setting next to the bar. Fun...

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Helpful?
Thank Louis S
LA H, Director of Guest Service at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying here at the L.A. Hotel Downtown. I am happy to hear that your stay had met your expectations. Please come back and visit us again soon. We would be delighted to have you return as our guest again. Best Regards, The L.A. Hotel Downtown

Reviewed 1 week ago NEW

I had some difficulties with booking my room on the wrong date. Donna R was all over it and helped resolve my mistake. The room I was booked in was fantastic and very comfortable. Would stay at again.

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Helpful?
Thank Jon M
LA H, Director of Guest Service at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying here at the L.A. Hotel Downtown. I am happy to hear that your stay had met your expectations. Please come back and visit us again soon. We would be delighted to have you return as our guest again. Best Regards, The L.A. Hotel Downtown

Reviewed 1 week ago via mobile

Even though this hotel is Located near a busy street and a little pricy it is worth the purchase. The receptionist Donna was very easy to talk and made me feel at home. Lots of banquet space. Great for conferences. Definitely coming back.

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Helpful?
Thank Gabriel A
LA H, Director of Guest Service at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you for staying with us here at the L.A. Hotel Downtown. I am pleased to see that your expectations were met while staying with us. Please come back and see us soon. It would be a pleasure to have you return as our guest. Best Regards, The L.A. Hotel Downtown

Reviewed 1 week ago via mobile

Our experience was excellent. Rose at the front desk gave us more than our room keys. She made me feel like a valued customer. I also had an interaction with the manager and I can say with confidence that The LA Hotel Downtown cares about creating a positive experience for their guests. I will admit that the view of the...

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Helpful?
Thank kksanders
LA H, Director of Guest Service at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying with us here at the L.A. Hotel Downtown. I am happy to hear that we have exceeded your expectations. Please come back and see us soon. Best Regards, The L.A. Hotel Downtown

Reviewed 1 week ago

As a business traveler you grade things on a curve...The La Hotel sets a new standard for customer service in LA...From Donna at the desk to Lupe dropping off warms towels 2 minutes from request. They have learned to take the stay awesome.

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Helpful?
Thank Tim J
LA H, Director of Guest Services at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you for staying here at Aaliyah. I am happy to see that we had met your expectations while you were visiting. Please come back to visit us again soon. We would be delighted to have you return as our guest. Best Regards, The L.A. Hotel Downtown

Reviewed 1 week ago via mobile

Upon check-in Donna R. greeted us with a friendly and warm smile. The lobby was nice and big, even the room was nice and big until we turned the light on. With the light on, we could see the little flaws and dirt stains on the carpet. What was the kicker, we found someone's Invisalign on the floor. It was...

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Helpful?
Thank Mary K
LA H, Director of Guest Services at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying at the L.A. Hotel Downtown. I was a pleasure servicing you. I appreciate your honest feedback and it will be forwarded to our Housekeeping Management Team for review. I certainly hope that you will come back and give us a visit. Best Regards, The L.A. Hotel Downtown

San Diego, California
Reviewed 1 week ago via mobile

I typically stay at the Doubletree when I stay in downtown LA, but I may have found my new LA hotel. The LA Hotel is the perfect stay for business travel. The front desk greeted me by name upon arrival and had my room ready to check in. Donna at the front desk is the best! Thanks.

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1Thank mswalk16
LA H, Director of Guest Services at The L.A. Hotel Downtown, responded to this review

Greetings, Thank you very much for staying here with us at The L.A. Hotel Downtown. I sincerely appreciate that you chose to stay here with us. Please consider us again whenever you return the Los Angeles area. Best Regards, The L.A. Hotel Downtown

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the financial district of downtown Los Angeles. 400 Guest rooms and 69 suites are among the most comfortable and spacious in the downtown area. The L.A. Hotel Downtown offers a beautiful outdoor heated pool, a restaurant and one lounge. Close proximity to many attractions including Staples Center, LA Convention Center, L.A. Live, Walt Disney Concert Hall, Cathedral, Dodger Stadium, Beverly Hills, Hollywood, Universal Studios and Disneyland. ... more   less 

Additional Information about The L.A. Hotel Downtown

Address: 333 S. Figueroa St., Los Angeles, CA 90071
Region: United States > California > Los Angeles > Downtown
Price Range: RM900 - RM1,466 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The L.A. Hotel Downtown 3.5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Marriott Los Angeles Downtown Hotel Los Angeles
Los Angeles Marriott
Hotel Style:
#83 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The L.A. Hotel Downtown staff and other travellers.
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Questions? Get answers from The L.A. Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be ready to check out the room and call service to replenish the missing stuff.”
 of 5 bubbles MichaelThwaite, 19 Jan 2017 | Read review
“City view is best. You will be impressed with the cleanliness of the hotel and the scented air.”
 of 5 bubbles LouisS402, 14 Jan 2017 | Read review
“Ask for a room on a high floor, backside of the hotel. (odd numbered rooms)”
 of 5 bubbles Ankrguy, 9 Jan 2017 | Read review
“Ask for a room away from the freeway, although the sound bounces around all the buildings and still can be heard.”
 of 5 bubbles manders2016, 8 Jan 2017 | Read review
“We were on the penthouse (top) floor and it was clean and quiet with fantastic views of the city!”
 of 5 bubbles T3928GYdawnm, 7 Jan 2017 | Read review
5 of 5
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