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The Westin Los Angeles Airport

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The Westin Los Angeles Airport
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3,273 Reviews from our TripAdvisor Community

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Showing 3,034: English reviews
Chicago, IL
Reviewed 27 May 2014

You can't go wrong with this Westin when you have layover at LAX. The shuttle picked me up in no time, and check in process was prompt and friendly. I got a standard room, nothing too fancy but it was clean and modern. I will definitely be back next time!

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Helpful?
Thank Jason C
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello, Jason C. Thank you for taking the time to share your positive thoughts on The Westin Los Angeles Airport with the TripAdvisor.com community. We are thrilled that you were delighted by your time with us and look forward to your continued loyalty. Be sure to stay in touch. Regards, Guest Experience Coordinator

Pismo Beach, California
Reviewed 25 May 2014

My husband and I stay overnight at the Westin LAX whenever we travel overseas, as we have to change planes from our little town, and it's better to start fresh when you have 11 more hours of flying ahead of you. The Westin LAX is our GO-TO hotel at the LA Airport. The staff are very good, the rooms are...

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Helpful?
Thank SisterMoon_8
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello SisterMoon_8, We truly appreciate you sharing such kind words from your many stays with us. We are so delighted to hear we always provide you with the personal, instinctive and renewing experience you deserve. Your recommendations are sincerely appreciated! We look forward to seeing you again in the near future. Regards, Guest Experience Coordinator

New York City, New York
Reviewed 24 May 2014

This is a large hotel and was pretty busy when I checked in. However, I didn't wait in line very long and the front desk staff was very pleasant. The room was standard but clean and comfortable. This hotel is within walking distance to a Subway restaurant and a convenience store. I would stay here again.

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Helpful?
Thank Hotels2ndhome
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Hotels2ndhome, Thank you for sharing. We are delighted to hear that you received such great service during your time with us. The team will be thrilled to hear we were able to provide you with the personal, instinctive and renewing experience you deserve. We look forward to welcoming you back again soon. Regards, Guest Experience Coordinator

Denver, CO
Reviewed 22 May 2014

I tried to leave the following on their web site, but because they hadn't given me a scrap of paper I lacked in itinerary number (their form didn't allow me to comment without it). I'll do this here - "First, let me say that you have a wonderful facility. Yesterday (5/20) my wife fell ill in Santa Barbara. We were...

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Helpful?
1Thank JimnPat
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello, JimnPat: We understand that the impression left upon your welcome to Westin is of the highest importance, and we apologize that it seems to have gone awry this time around. That being said, thank you for your kind words regarding our style, ambiance, and other services you received while here. Please extend our well wishes to your wife. When...

Dallas, Texas
Reviewed 21 May 2014

Very nice hotel and much better than I expected for an airport hotel. Nice spacious lobby, comfortable spaces, very clean room, and very comfortable bed. I used the shuttle service and it was very convenient and reliable. No negatives during my stay.

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Helpful?
Thank Toomanydaysontheroad
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello Toomanydaysontheroad, Nothing warms our hearts more than learning that we have exceeded our guest's expectations. It is truly our pleasure to ensure that you are well cared for during your time with us and that you enjoy your time in Los Angeles. Thank you for taking the time to share your experience. We look forward to serving you again...

Gold Coast, Australia
Reviewed 20 May 2014

Don't get me wrong: first impressions are highly favorable. The airport shuttle pick-up, the acres of polished marble in the entrance lobby, the soaring ceiling in the public spaces, even the "clubby" Grill restaurant - the only one they have, by the way, unless you enjoy tapas sitting at the bar (something I find revolting). Then come the negatives: the...

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Helpful?
Thank mccorquinn
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello mccorquinn, We thank you for taking the time to share your feedback. We are happy to hear that you found convenience in our complimentary airport shuttle, and that you got a great night’s sleep in our signature Heavenly bed. With that being said, we would like to apologize for any other inconveniences we caused you during your stay. It...

Vancouver, Canada
Reviewed 18 May 2014

I really enjoyed staying here despite its location. Great service, great little features of the Westin brand such as green choice of forgoeing housekeeping and getting a $5 food voucher instead, their heavenley bed, etc. If you don't mind hanging out in their nice lobby and bar, you can tap into the free wifi. Otherwise pay for in your room....

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Helpful?
Thank tortitabby
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello tortitabby, Thank you for sharing such wonderful feedback from your recent stay. It is truly delightful to read that you enjoyed your time here with us. It is our true desire to give our guests the renewing and relaxing experience they deserve. We look forward to your return. It is our pleasure to serve you. Regards, Guest Experience Coordinator

Ballwin, Missouri
Reviewed 15 May 2014

I flew into Los Angeles to attend 2 Dodger baseball games and found the Westin LAX perfect for a late night and easy return to the airport. Easy access to freeways and beautiful hotel. Very nicely treated, wonderful service and very comfortable rooms PLUS quiet!

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Helpful?
Thank rslopez1
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello RSL201, We are so glad to hear that we could provide you with a convenient place to rest and renew while you were in Los Angeles! It is truly our pleasure to serve you and we look forward to welcoming you again in the near future. Regards, Guest Experience Coordinator

Hong Kong, China
Reviewed 15 May 2014

There are 3 SPG properties within the vicinity of LAX. The 1st two are slightly closer to the airport with Westin being (slightly) further (8-10min drive from Lax) This is also the cheapest for all 3. We stayed here for 2 stays across 10 days and find the hotel adequate for our needs (large room, good club lounge with breakfast...

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Helpful?
Thank LorenceLeef
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello LorenceLeef, Thank you for sharing comments from your stay with us. We truly appreciate your business and strive to provide our guests with the heavenly experience they deserve. Thank you for staying with us. We hope to serve you again soon. Regards, Guest Experience Coordinator

Las Vegas, Nevada
Reviewed 14 May 2014

Nice stay at this hotel. I was there for business and experienced the early morning earthquake which was a bit scary. The food was good, cleaning was timely, and the location great for catching a flight. The hotel shuttle made it very convenient.

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Helpful?
Thank chelli41
TheWestinLAX, Guest Experience Coordinator at The Westin Los Angeles Airport, responded to this review

Hello chelli41, Thank you for sharing your kind words. We are delighted to hear you enjoyed your time with us, but we do apologize that you had to experience an earthquake during your stay. It is our goal to make sure you are able to have a restful and relaxing time with us. Please join us again soon. It would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Los Angeles Airport, just four blocks from Los Angeles International Airport, offers easy access to major corporations, marvelous shopping, sunny beaches and fine restaurants. ... more   less 

Additional Information about The Westin Los Angeles Airport

Address: 5400 W. Century Blvd., Los Angeles, CA 90045-5975
Region: United States > California > Los Angeles
Price Range: RM633 - RM1,200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Los Angeles Airport 4*
Number of rooms: 740
Reservation Options:
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Also Known As:
The Westin Los Angeles Airport Hotel Los Angeles
Los Angeles Westin
Westin Lax
Westin Los Angeles Airport
Hotel Style:
#24 Luxury Hotel in Los Angeles
#56 Business Hotel in Los Angeles
#67 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Los Angeles Airport staff and other travellers.
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Questions? Get answers from The Westin Los Angeles Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are my favorite!”
 of 5 bubbles 299salimp, 23 Mar 2017 | Read review
“Ask for a room upgrade if you have Westin/SPG or Marriott status.”
 of 5 bubbles LittleJohnNM, 21 Mar 2017 | Read review
“Talk to Manny he's awesome!”
 of 5 bubbles oscargranados24, 19 Mar 2017 | Read review
“I watched the planes landing from my window and I did not hear them. Win win with the view and no noise.”
 of 5 bubbles 94danielleh, 15 Mar 2017 | Read review
“Loved the king sized bed!”
 of 5 bubbles 710katyaa, 15 Mar 2017 | Read review
5 of 5