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Four Points by Sheraton Los Angeles International Airport

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Traveller (662)
Room & Suite (264)
Dining (31)
Overview
  • Excellent25%
  • Very good34%
  • Average23%
  • Poor11%
  • Terrible7%
Travellers talk about
“burger king”(58 reviews)
“free shuttle”(123 reviews)
“between flights”(31 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,495)
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3,088 results
Traveller rating
828
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693
373
255
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1 - 5 of 3,088 reviews
Reviewed yesterday via mobile

My family and I have been traveling the U.S for 3 weeks,we wanted a week to relax in L.A with a rental car,Four Points LAX is surprisingly perfect for this,we have parked our car easily at a discounted rate and we have managed to get...More

Thank Louise P
Reviewed 4 days ago

They gouge on the parking. They severely limit the free Internet. We were on the second floor, and the nearest working (and nearly empty) ice machine was on the fifth floor. The bathroom had soap & shampoo dispensers on the bathtub wall like a cheaper...More

1  Thank Michael H
Response from Hugo B, Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 2 days ago

Dear Michael H Please accept our apologies for failing to provide value during your experience. I appreciate the 5 point rating on our cleanliness. We hope you will consider Four Points for your future travel accommodations.

Reviewed 1 week ago via mobile

I know this hotel is relatively well-reviewed, but our experience wasn’t good. The good: The lobby is new, clean and modern. The bar is large and well-taken care of, and the bartender was friendly. The bad: On one bank of elevators, only 2 of the...More

1  Thank Matt J
Response from Hugo B, Front Office Manager at Four Points by Sheraton Los Angeles International AirportResponded 1 week ago

Dear Matt J We appreciate the time you took to provide us with feedback and apologize for areas we failed you. We hope you will consider Four Points for your future travel accommodations.

Reviewed 1 week ago

only good thing about this hotel is the early check in stayed here one night before moving on first room had noisy air conditioner asked to be moved to another room .The next room was fine except it was facing the airport and had no...More

1  Thank bruce m
Response from Lupe V, Assistant Front office Manager at Four Points by Sheraton Los Angeles International AirportResponded 1 week ago

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues during your visit

Reviewed 1 week ago via mobile

Arrived the afternoon before our early flight (0545 am) and decided to park and use the shuttle from the 4 Points Sheraton LAX in stead of waking up at 0 dark thirty. The hotel is older but looks like they are trying to update it....More

Thank ciscoedhs
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$125 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Classic Hotel in Los Angeles
#54 Family Hotel in Los Angeles
#61 Mid-range Hotel in Los Angeles
#86 Business Hotel in Los Angeles
#90 Quiet Hotel in Los Angeles
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$125 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Classic Hotel in Los Angeles
#54 Family Hotel in Los Angeles
#61 Mid-range Hotel in Los Angeles
#86 Business Hotel in Los Angeles
#90 Quiet Hotel in Los Angeles
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (662)
Room & Suite (264)
Dining (31)
Pool & Beach (21)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Clyde N
30 April 2018|
AnswerShow all 7 answers
Response from bluesky11 | Reviewed this property |
I would call them directly can’t help you on that.
0
Votes
Cass S
6 March 2018|
AnswerShow all 6 answers
Response from Irene V | Reviewed this property |
Our flight also arrived at 6am, they were happy to put our luggage in storage. We explained that we just of an 17 hour flight and had 2 kids with us. They were really lovely and accommodated us as best they could. They... More
1
Vote
Brasu
7 January 2018|
AnswerShow all 4 answers
Response from Irene V | Reviewed this property |
We stay during December and they didn't ask for any deposit. You best just to contact the Reservation Manager and ask them.
1
Vote
Room Tips
"stay somewhere else"
Read review
"Rooms all seem ok"
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"Rooms located in front of hotel are quieter"
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"avoid the center tower !"
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