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Four Points by Sheraton Los Angeles International Airport

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Four Points by Sheraton Los Angeles International Airport
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3,099 Reviews from our TripAdvisor Community

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Showing 2,756: English reviews
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Dallas
Reviewed 5 days ago NEWvia mobile

I'm so disappointed I will not leave a long review. They have a nice down-stairs bar, and the Desk staff were very personable. But the room was bad. The mattress was extremely uncomfortable with old springs, the pillows were over stuff so they look good but really hurt your neck and could not be used. This hotel does not give...

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Helpful?
Thank FamilyMan1963
Ed R, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Dear Guest, I really appreciate you taking time to fill out our survey. Thank you very much for the feedback. I sincerely apologize that we fell short of your service expectations with regards your guest room. I do want to report that we are in the middle of our room transformation project and we are confident that all your concerns...

tucson
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017

Because of a missed flight, we had to spend the night in LA. The first hotel we were booked into (by Choice Air) was so dirty that we didn't take our clothes off and we had to ignore the drug deals and "dates" being set up in the parking lot. After many calls and complaints, this hotel, the Four Points...

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Helpful?
Thank nanazsun
About Hotel's Favourite Review
Management response:

Dear Guest, Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit. Kind Regards, Lupe Valdovinos

Auckland, New Zealand
Reviewed 1 week ago

Spent less than 24 hours here on my way to NYC. Hotel is not a number of other hotels near lax with a bus from the airport. If you have a early morning flight this is a very good option. There is a bus that picks you up just down the road from the hotel and will take you to...

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Helpful?
Thank Ero40
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Greetings, Thank you for your feedback. Rest assured that your feedback will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and we will be having many changes in the rooms. I will definitely let you know once our renovation is done. If your travel brings you...

Reviewed 1 week ago

I had to stay there for a night recently. This hotel is old and needs some major renovation. Having said that, the staff are very nice and helpful, much better than some 5 start hotels. Overall it does the job if you need to stay next to airport and for a short time.

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Helpful?
Thank Reza S
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Greetings, Thank you for your feedback. Rest assured that your feedback will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and we will be having many changes in the rooms. I will definitely let you know once our renovation is done. If your travel brings you...

Amsterdam, The Netherlands
Reviewed 1 week ago via mobile

Positive: nearby the airport Negative: room was old, windows dirty and bathroom falling a part. It's far away from the main attractions of Los Angeles and the windows are not noise proof (it seemed like we had the airplanes flying in the room). BUT staff is really nice and helpful, and as I said, for only one night it's ok.

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Helpful?
Thank 304Deb
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Greetings, Thank you for your feedback. Rest assured that your feedback will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and we will be having many changes in the rooms. I will definitely let you know once our renovation is done. If your travel brings you...

Basel, Switzerland
Reviewed 1 week ago

There is not much to say. This hotel is ok, but nothing out of the extraordinary. The property has seen its best days already. I would recommend to refurbish the property, esp. the carpets in the hallway.

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Helpful?
Thank valeriancorp
Lupe V, Assistant Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Greetings, Thank you for your feedback. Rest assured that your feedback will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and we will be having many changes in the rooms. I will definitely let you know once our renovation is done. If your travel brings you...

Visalia, United States
Reviewed 2 weeks ago

Good value, rooms were clean, did the ride and fly, so easy to have shuttle take you to the airport! We ate 2 meals there and both were very good The bar was a little high for dinks but staff was friendly!

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Helpful?
Thank Judy S
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

Ventura, California
Reviewed 2 weeks ago via mobile

This hotel is located very close to LAX. We stayed there the night before our early morning flight. We got the Park and Fly package. Everything went very smooth at check in. However, when we got to our room, the air conditioner was not working. The room was stuffy and hot. I called down to the front desk and they...

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Helpful?
Thank dtwsjw
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for your feedback.Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. Rest assured for the issues that you had with us will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and...

Salt Lake City, Utah
Reviewed 2 weeks ago

This hotel has very reasonable prices and is located close to the airport. I stayed here when flying so I did not have to deal with traffic in LA. The rooms are very clean and comfortable. Bedding and other items in room are top notch. Shuttle is on time and driver friendly.

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Helpful?
Thank Jill D
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

Cape Town Central, South Africa
Reviewed 2 weeks ago

The staff are very friendly and helpful, the hotel room has all the basics and is quite large and roomy. The bathroom is a bit run down but still acceptable. I found it to be good value for money. The room was also quiet.

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Helpful?
Thank 49Travelmad
Lupe V, Assistant Front Office Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Region: United States > California > Los Angeles > Westside
Price Range: RM644 - RM1,057 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton
Hotel Style:
#78 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Los Angeles International Airport staff and other travellers.
24 questions
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Questions? Get answers from Four Points by Sheraton Los Angeles International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay there if you need to be close to airport.”
366rezas, 19 Apr 2017 | Read review
“If you can get a corner room, it's larger. I like the pool view vs. the parking lot or views of other hotels.”
d2davis, 29 Mar 2017 | Read review
“Ask for a room that faces the southside. They are quieter.”
Kauaidudette, 13 Mar 2017 | Read review
“Ask for a room that does not face Airport Dr. Airport Dr. is very noisy.”
fenwayman, 6 Mar 2017 | Read review
“In case of airline arranging comp accommodation get names and confirmation before leaving airport.”
Bajangirl60, 22 Feb 2017 | Read review
5 of 5