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InterContinental Los Angeles Century City

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InterContinental Los Angeles Century City
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1,668 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Los Angeles Century City
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Showing 1,379: English reviews
Larkspur, California
Reviewed 23 February 2015

My twelve year old and I loved staying here within walking distance of the Westfield Shopping Center. What a great people watching spot in the food court area and excellent movie theaters. We did have a renovated room and thoroughly enjoyed the keurig coffee maker in the room. We did not use pool but looks like an excellent, large space...

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Helpful?
1Thank Carrie_clb_111
InterContinentalLA, Executive Assistant at InterContinental Los Angeles Century City, responded to this review

Hello Carrie_clb_111, I am so happy to hear that you and your daughter had such a delightful time at the InterContinental Los Angeles Century City. I will be sure to share your comments with everyone on property, as I know it will mean a great deal to them. Our housekeeping staff will be particularly pleased to know you enjoyed the...

Franklinville, New York
Reviewed 23 February 2015

This hotel is clean, beautiful and love the balconies! They have a little store inside in case you forgot anything on your trip. The bar is lovely. We got a free upgrade when checking in. The view is great. It's a quiet area in the middle of two of the main streets in LA. Mall and rodeo drive is a...

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Helpful?
1Thank jesska2369
InterContinentalLA, Executive Assistant at InterContinental Los Angeles Century City, responded to this review

Hello Jesska2369, Thank you very much for taking the time to post your glowing 5 star review. It is so rewarding to know that it appears you enjoyed ever part of your stay at InterContinental Los Angeles Century City. What really means the most to me is that you have stated you will definitely stay here again. I hope that...

Maynard, Massachusetts
Reviewed 19 February 2015

My partner and I wanted to spend a special weekend away from our home but not too far from the city so we picked the Intercontinental Hotel and we were not disappointed. I had requested some special arrangements prior to our arrival and the staff was all over it. Everything was perfect. The staff was friendly and always smiling. it...

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Helpful?
3Thank Bruce S
InterContinentalLA, Executive Assistant at InterContinental Los Angeles Century City, responded to this review

Hello Bruce S, I am so pleased to hear that you and your partner had such a wonderful Valentine's weekend here at the InterContinental Los Angeles Century City. Our VIP Guest relations team does a superb job with special requests and I will let them know how impressed you were. Thank you for taking the time to post such a...

Reviewed 14 February 2015 via mobile

Our room is a notch above a 2 star motel, maybe! It is in bad, bad need of remodeling. The mirror has black spots and the tile grout is moldy looking. Sad and very disappointed at $260 per night. Horrible value.

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3Thank Manuela M
InterContinentalLA, Executive Assistant at InterContinental Los Angeles Century City, responded to this review

Hello Manuela M, I sincerely appreciate your taking the time to post your review regarding your stay, however, I am sorry to learn that we did not exceed your expectations. I am very excited to tell you that we have begun a multi-million dollar room renovation project. This new look will now bring our product up to the quality of...

Eagle
Reviewed 9 February 2015

I am very glad I pick the Intercontinental. We lucked out a got a room on the west side in one of the newly remodeled spaces. I had business on the 20th Century Fox lot and was thrilled to not have to move the car, just walk around the corner! The rooms are beautifully decorated, the fresh flower arrangements in...

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1Thank idahosandy
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello idahosandy, I am so please to hear how much you enjoyed your visit with us. Our newly remodeled rooms are indeed beautiful and I am glad that you were able to stay in one. Your review has placed us in a very positive light and I want to thank you for taking the time to post it. Hopefully your...

United States
Reviewed 8 February 2015

I had checked in late in the evening. Upon being taken to my room I noticed the old 80's style hallway and room I was given. Having read several reviews from Trip Advisor, I realized there were floors that had been renovated. I went to the front desk in the morning and was told the hotel was sold out for...

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Helpful?
1Thank Traveler_200950
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Greetings Traveler_2009, Firstly, thank you for posting such a positive review regarding your stay at InterContinental Los Angeles. As you mentioned only a portion of our rooms have been renovated and I am so pleased to hear that Tim Workman was able to work his magic and secure one of them for you. Compliments are especially welcome when we can...

New York
Reviewed 7 February 2015

Truth is I have NEVER given a 5 star review to a substantial chain hotel before this. The big Century City Intercontinental is not the kind of hotel I would normally like at all. I'm a small boutique hotel guy. BUT I LOVED THIS. The staff were lovely to the letter. The room was divine, mostly because of the airy...

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2Thank Fly_With_Kenny
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello Fly_With_Kenny, WOW. Thank you for taking the time to post such a positive and enthusiastic review. We pride ourselves on giving individualized service while being able to offer the benefits of a large corporation. I am pleased to hear you will be returning to the property on future visits to LA and want to let you know about our...

Quebec City, Canada
Reviewed 6 February 2015

I proposed to my wife by the pool last Valentines 2014 and the hotel surprised us with a bed full of rose petals in the shape of a heart. They also had a bottle of champagne and strawberries. I just mentioned this on my reservation and they did the rest. Last week went back with my wife and surprise again...the...

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Helpful?
Thank MikeInYQB
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello MikeInYQB, Our number one goal is to exceed our guests expectations and I am delighted to hear that in your case it appears we succeeded. Compliments are especially welcome when we can single out employees and share your positive feedback with them. Andrew is indeed a valuable employee here at InterContinental. We will make certain he knows he made...

Tehran, Iran
Reviewed 5 February 2015

We very in intercontinental hotel for four night .it has a great view.the area is fantastic.the shopping mall is near to hotel.The food is good.but The W.f. Is not free in the room.. We paid for 4 night about $52 for W.F at the room.Also We paid for a small buttle of water $5. the staf of hotel very friendly...

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Helpful?
Thank zohreh r
InterContinentalLA, Executive Office at InterContinental Los Angeles Century City, responded to this review

Hello zohreh r, Thank you so much for taking the time to post a review. I am pleased to see that you enjoyed the view from your room and that you found the location desirable especially for shopping. Guest experience and satisfaction is of the utmost concern to us. I am sorry to hear that your WiFi experience did not...

Reviewed 5 February 2015 via mobile

I hope some potential visitor finds my review helpful; because the Intercontinental certainly won't. The absolute WORST customer service of any "luxury" hotel anywhere. The glowing reviews I've read of this cold, heartless, money-making machine, make me sick. Or perhaps it's the stale, cigarette- smoke infused room; making me nauseous. I cannot COUNT the innumerable number of customer service related...

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Helpful?
16Thank xerophytic
IHGCare, Guest Relations Manager at InterContinental Los Angeles Century City, responded to this review

Dear xerophytic, Thank you for taking the time to leave us a feedback. It is regretful to see that this visit was not 100% satisfactory due to the customer service that was provided to you during your stay. We have sent you a private message to address your concerns further. Sincerely, Dianne L. Case Manager IHGCare

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Los Angeles Century City is a taste of true Hollywood style. Our convenient Westside address is within walking distance of 20th Century Fox Studios, MGM Tower, Beverly Hills Rodeo Drive and upscale shopping at Westfield Century City. A quick drive will take you to the Getty Center, Los Angeles city centre, UCLA or the beach. ... more   less 

Additional Information about InterContinental Los Angeles Century City

Address: 2151 Avenue of the Stars, Los Angeles, CA 90067 (Formerly Park Hyatt Hotel)
Region: United States > California > Los Angeles > Westside
Price Range: RM1,441 - RM2,204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Los Angeles Century City 4.5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your InterContinental Los Angeles Century City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Los Angeles Century City Hotel Los Angeles
Los Angeles Intercontinental
Hotel Style:
#5 Spa Hotel in Los Angeles
#7 Luxury Hotel in Los Angeles
#13 Family Hotel in Los Angeles
#24 Romantic Hotel in Los Angeles
#59 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Los Angeles Century City staff and other travellers.
20 questions
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Toronto, Canada
3 months ago
Solvang, California
2 months ago
Cardiff, United Kingdom

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Questions? Get answers from InterContinental Los Angeles Century City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room face to the fox studio is quieter.”
 of 5 bubbles fishw2015, 18 Jan 2017 | Read review
“Corner rooms have bigger balconies, but the living room is smaller”
 of 5 bubbles laureny2016, 18 Jan 2017 | Read review
“Ask for a high floor that either looks to the Hollywood sign or over the Fox TV lots”
 of 5 bubbles SusanAdventure, 18 Jan 2017 | Read review
“I had a corner room with a balcony, and I had windows on 2 sides. I faced the Hollyweed Hills sign (yes, I was there for that), and the vistas are sweeping. ”
 of 5 bubbles Dolphin1232013, 5 Jan 2017 | Read review
“Higher floor has nice view”
  • Bedroom
  • Room Service
 of 5 bubbles Sunny1815, 31 Dec 2016 | Read review
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