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Custom Hotel

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#198 of 348 Hotels in Los Angeles
GreenLeadersGold level
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1 room 2 adults 0 children
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Custom Hotel
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1,519 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
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Reviewed 5 days ago NEW

Check in was nice and quick. The shuttle took a few minutes to arrive, but was nice to have the option. The lobby is nice, but that's it. The hallway smelled so bad I dreaded leaving the room to have to walk back down it. Paint, carpet, and flooring is all stained and old. Room had weird neon light that...

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Thank Matt A
Seattle, Washington
Reviewed 6 days ago NEW

This hotel is in need of an update, but it is very clean and charming in its own mid-century modern/LA sort of way. The location near the airport and LMU is very good and the staff is mostly very friendly and helpful. The food at the restaurant above the pool and the breakfast in the lobby are both very good...

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Thank TravelingKate12
Rochester, Minnesota
Reviewed 1 week ago

The location of the hotel was excellent as we having family living in the apartment complex across the road. The room was large but very dated, I believe it is an old renovated hotel. It had it's own charm. The room was very clean and the provided toiletries in the bathroom were of excellent quality. The staff was pleasant and...

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1Thank lourdesrunners
West Sussex, United Kingdom
Reviewed 1 week ago

My husband stays at the Custom when he is in L.A for work as it is a convenient distance from the airport and his meeting points. He also likes the sushi restaurant Kanpai which is just across the road (I do agree it is very good, not much to look at from the outside but a wonderful offering). The rooms...

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Thank Travelling_sales_grl
Munich
Reviewed 2 weeks ago

I've stayed at this hotel several times, in 2008, 2011 and now 2017 so unfortunately, I've seen it get a little worse every time in terms of little things like the smelly carpet on the walls of the elevator for example. Many rooms could use a refresh (blinds rail coming out of the ceiling a little, crappy paint jobs, dirty...

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Thank Akaamia
Brisbane, Australia
Reviewed 2 weeks ago via mobile

Room was quite large and comfortable, though the low bed was a little awkward to get in and out of at first...surprisingly, we did sleep well though. The hotel is within easy walking distance of some nice restaurants and cafes, including Chicago Ribs, Little Italy, KFC, Taco Bell and Starbucks. It's also close to a great Bristol Farms shop. It's...

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Thank Sue M
Manitou Springs, Colorado
Reviewed 3 weeks ago

The hotel was decent. It's close to LAX, and we had a nice view of the airport from our window. It's an old hotel, remodeled to be kind of trendy and spartan. The bathroom floor was a little dirty, and unfortunately the greyish color choice on the floor really showed off the goop nicely. The king bed was comfortable enough....

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Thank Paul L
Reviewed 3 weeks ago via mobile

Groovy little airport hotel which is very very close to airport on Lincoln Boulevard. Nice room, nice little bar, pool and cafe. Nice music in lobby and with supermarket and restaurants almost next door. Very convenient for travellers and free airport shuttle bus.

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Thank Groundhogda
South Weber, Utah
Reviewed 3 weeks ago

Stayed here two nights. Location was great, near LAX, close to my meetings. Most of the travelers I ran into were from Europe. I'd rate this place about a 3.5 - better than average, but not quite very good. The room was quite small, beds are very low to the floor - just a mattress without a boxspring - but...

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Thank JustSayNoToSpiritAir
Oceanside, California
Reviewed 3 weeks ago via mobile

Purchased this room on Groupon so we wouldn't feel rushed to catch an international flight. Room was remodeled older hotel, small bathrooms and room. Bed was like a futon and very low to ground. Even though remodeled room had an old room smell like it used to allow smoking but not terrible. Best thing about hotel was location to lax...

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Thank Michele R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Custom Hotel offers a unique lifestyle/boutique experience near LAX for both the leisure and business traveler. Highlights: Only 5-8 minutes from LAX, and close to beach cities including Santa Monica and Venice Beach • Renovated in late 2011 • Heated pool with cabanas, firepit and stadium-style sundeck • 6 unique social rooms • Dedicated shuttle to and from LAX (5am to 2am - call us for pickup). Location: Custom Hotel is conveniently located 3 miles (10-12 minutes) from Los Angeles International Airport and down the street from Loyola Marymount University and surrounded by the beach cities of Marina del Rey, Venice, Santa Monica, and Manhattan Beach (less than 7 miles from each beach). Easily accessible via the 10, 405 and 105 freeways, the hotel is 10-to-20 miles from Beverly Hills, Hollywood and Downtown Los Angeles. Services and Amenities: The Hotel features a heated outdoor pool with cabanas, complimentary dedicated airport shuttle to and from LAX (5am to 2am), a fireplace and stadium-style sundeck, and 6 unique social rooms. Hotel provides complimentary wireless internet access in the public space and guest rooms, two Mac computers in the lobby, laundry and dry cleaning service, and a two fitness rooms (weights and cardio). We offer valet parking with in and out services with a fee. [Street parking is available as a free alternative.] ... more   less 

Additional Information about Custom Hotel

Address: 8639 Lincoln Blvd, Los Angeles, CA 90045-3503
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: RM638 - RM1,017 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Custom Hotel 3.5*
Number of rooms: 250
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Also Known As:
Custom Hotel Los Angeles
Hotel Style:
#10 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Custom Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the north side, you'll see a bit of the city.”
Akaamia, 10 Apr 2017 | Read review
“Ask for an airport view. If you are up high enough, you can see the ocean on the horizon.”
PaulL296, 4 Apr 2017 | Read review
“Higher floor will get you above the traffic on Lincoln”
JustSayNoToSpiritAir, 1 Apr 2017 | Read review
“Rooms on the east and north have less airport noise.”
18554travel, 18 Mar 2017 | Read review
“Rooms facing west will view the LAX runway if on a high floor”
Msdacko, 8 Mar 2017 | Read review
5 of 5