We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel Los Angeles Downtown

Expedia.comUS$209*
View Deal
GreenLeadersBronze level
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$253*
US$209*
US$253*
US$209*
US$253*
US$209*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
DoubleTree by Hilton Hotel Los Angeles Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,885 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,636: English reviews
Start your review of DoubleTree by Hilton Hotel Los Angeles Downtown
 Click to rate
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Nice hotel. We only stayed for a Short period but good facilities, great staff and a nice bar. Good location close to shops and dinning and bars. Easy to walk around check out the area and stroll back to hotel. Will return when in LA that's for sure

 Report
Helpful?
Thank Kelly H
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Kelly, thank you for the feedback I am happy to read that we were able to provide you with a quick comfortable experience while staying with us I hope your next visit will allow a longer stay in which you can visit more of our hotel and area Orlando

Fair Oaks, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

We stayed at this hotel at the beginning of January because we went to the Rose Bowl and wanted a place close to the Metro Gold Line. Union Station was a very short (10 minutes) walk from the hotel and perfect for our trip to Pasadena. The hotel itself is very nice with a lobby bar and restaurant located on...

 Report
Helpful?
Thank LuvPSU
About Hotel's Favourite Review
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello LuvPSU, thank you for choosing us as your hotel of choice for this year's Rose Bowl festivities. I am very pleased that our Front Line and Concierge staff were able to provide you with good service. I will ensure that they are recognized for their efforts! Orlando

Short Hills, New Jersey
Reviewed 4 days ago NEW

This is a comfortable, though overpriced hotel (true of all hotels in the downtown LA area), with an adequate fitness center, working wifi, and free shuttle to the conference center. The front desk is clueless about the neighborhood, I asked for restaurant recommendations for dinner on 2 occasions and both times the restaurants were closed (this was at around 8PM)....

 Report
Helpful?
Thank sb1099
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello sb1099, I appreciate the feedback you provided us regarding your recent visit. I am sorry that our staff did not provide you with more detailed information about the local area. I will personally see that we provide our team members with more information and training on such a vital aspect of guest engagement. Thank you for the feedback Orlando

Taipei, Taiwan
Reviewed 4 days ago NEW

The hotel was good, the staff was friendly, room was clean and cool. The hotel restaraunt (Justice) was good and the staff was very courteous. The location of the hotel was great, as it was downtown near the convention center, so it was good overall.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Benjamin K
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Benjamin, thank you for taking a moment to review us and your recent stay. I am glad to read that our associates made such a difference for you. We appreciate your time and business Orlando Salazar

Washington DC, District of Columbia
Reviewed 5 days ago NEW

This is my 2nd time staying at this property and while I appreciate the staff, enjoy the location (Little Tokyo) and the Japanese gardens on the property, it feels a little dated. Especially at this price point. I will still return to this property as the pluses outweigh the minuses but it would be wonderful to see this property invest...

 Report
Helpful?
Thank amitchella
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello amitchella, thank you for the time you took to review us. I am happy to read that our staff has made these 2 visits positive for you. But rest assured we are looking at some great upgrades for our building within the next 18 months. I do hope that you will continue to patron us in the meantime so...

Reviewed 1 week ago via mobile

This is my first stay at a DoubleTree, and so far the service has been absolutely shocking. I was assisted by a front desk Care agent named Zeni. When she charged my Visa card, the amount was about $50 more than the booked rate. When asked why the prices are different, she told me twice to "just tap Accept on...

 Report
Helpful?
Thank davidoh109
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello davidoh109, I am terribly sorry that you experienced such a negative interaction at arrival. That behavior is not indicative of what we stand for and I will personally discuss this matter with our associate. I do hope that you trust in my words as I will not allow this behavior to be accepted here Orlando Salazar

Sacramento
Reviewed 1 week ago

Things happen that are sometimes out of control of the hotel. I understand this, but apologize and be sympathetic to your customers. If you make a promise, follow thru on that promise to ensure your customers are happy. You would think when a company markets their "CARE" program so much, they would live by it.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Steven C
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Steven, I am sorry that you were experienced to this unfortunate situation; rest assured that this matter has been addressed by our Pest Control agency. We review our rooms quarterly for any pest infestation as part of our preventive maintenance. I am sorry that you experienced this. I do understand that our staff has processed a compensation of Service...

Atlanta
Reviewed 1 week ago

This hotel is definitely a conversion from some other brand. It is old and the rooms are a bit dated. The internet on the high floors is very slow. I have the Hilton App and was sent a message if I wanted to pre-register,pick my room and use my iPhone as a room key. I did pre-register, but the hotel...

 Report
Helpful?
Thank Dealmaker
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello Dealmaker, thank you for taking a moment to review your experience. I am sorry that we were not able to resolve the digital key issue; we have escalated that issue to our Support with Hilton Corporate. I do hope that you will consider us for a future visit. Orlando

Ventura, United States
Reviewed 2 weeks ago

Sanctuary isn't necessarily easy to come by in downtown L.A. DoubleTree by Hilton on Los Angeles St. does what it can to provide a calming, safe, and comfortable environment. So much so in fact, that they go so far as to provide a Japanese garden equipped with waterfalls and all.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank E7804FUamyk
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello E7804FUamyk, thank you for the kind words you have shared with us. I am very happy reading that your experience with our garden was positive and memorable. Orlando

Santa Barbara, United States
Reviewed 2 weeks ago

I stayed at the Double Tree LA for jury duty at the LA Federal Court House. The hotel was wonderful. The receptionist at front desk agreed to hold my room in case I needed to serve an additional day. Parking attendant agreed to hold my car while I reported for jury service. Coat Room attendant agreed to hold my bags...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank deew987
DoubletreeManagement, Director at DoubleTree by Hilton Hotel Los Angeles Downtown, responded to this review

Hello deew987, Thank you for the kind words you shared about your experience with us. I am very pleased to read that we were able to make a positive experience. I do hope our staff's efforts were able to make your jury duty experience a bit more pleasant Orlando Salazar

645 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (307)
Viewed
Hotel & Grounds (80)
Viewed
View from Room (39)
Viewed
Dining (12)
Viewed
Room/Suite (72)
Viewed
Bathroom (14)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (85)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (273)
Viewed
Amenities (45)
Viewed
Premier Suite (12)
Viewed
Standard Room (131)
Viewed
The Hotel (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (11)
Viewed
Dining (6)
Viewed
View from Room (8)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (11)
Viewed
Bathroom (2)
Viewed
Other (6)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Los Angeles hotels
Downtown
Miyako Hotel Los Angeles
Miyako Hotel Los Angeles
#50 of 348 in Los Angeles
678 reviews
Downtown
Hilton Checkers Los Angeles
Hilton Checkers Los Angeles
#53 of 348 in Los Angeles
1,203 reviews
Downtown
Omni Los Angeles at California Plaza
Show Prices
Show Prices
Show Prices
Downtown
Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
#7 of 348 in Los Angeles
578 reviews
Downtown
The Westin Bonaventure Hotel & Suites
Downtown
Millennium Biltmore Hotel Los Angeles
Show Prices
Show Prices
Show Prices

Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Little Tokyo and less than half a mile from LA Live, our Downtown Los Angeles hotel features a beautiful rooftop garden and renovated accommodations with stunning skyline views. Each guest room, furnished with sophisticated Asian-fusion décor, features a work desk with basic Internet access, plush bedding, and a 42-inch LCD HDTV. Upgrade to a suite for a touch of indulgence and extra space with special amenities including a soothing whirlpool bath, sofa bed, and dining area. Additional on-property amenities include a 24-hour business center, a 24-hour fitness center, and dining options. With over 12,000 square feet of space, 14 meeting rooms, two ballrooms, and state-of-the-art audio visual equipment, planning a corporate seminar or holiday party is simple. Or, host a stunning wedding at Kyoto Gardens, our Japanese rooftop garden complete with cascading waterfalls, tranquil ponds, and downtown skyline views. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Los Angeles Downtown

Address: 120 South Los Angeles Street, Los Angeles, CA 90012-3724 (Formerly Kyoto Grand Hotel and Gardens)
Region: United States > California > Los Angeles > Downtown , Central L.A
Price Range: RM952 - RM2,174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles Downtown 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, HotelsforEveryone and Priceline so you can book your DoubleTree by Hilton Hotel Los Angeles Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kyoto Grand Los Angeles
Hotel Style:
#25 Green Hotel in Los Angeles
#38 Business Hotel in Los Angeles
#50 Romantic Hotel in Los Angeles
#50 Family Hotel in Los Angeles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from DoubleTree by Hilton Hotel Los Angeles Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor Away From Street”
 of 5 bubbles Dealmaker, 10 Mar 2017 | Read review
“Ask for a room over the garden - they are quieter than those facing the streets”
 of 5 bubbles ElizabethM530, 7 Mar 2017 | Read review
“Request for a higher floor to afford street noise.”
 of 5 bubbles 808Madeline, 2 Mar 2017 | Read review
“Select a different hotel”
 of 5 bubbles SamWoodward, 28 Feb 2017 | Read review
“Rooms facing the garden are quieter.”
 of 5 bubbles wonderfulworld, 25 Feb 2017 | Read review
5 of 5
Expedia.com
US$209* /night
View Deal
Booking.comUS$209
Doubletree.comUS$209
TripAdvisorUS$209
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates