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Sheraton Grand Los Angeles

CancelonUS$403*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$756*
US$403*
Great Deal
US$409*
US$409*
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Sheraton Grand Los Angeles
Sheraton Grand Los Angeles
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642 Reviews from our TripAdvisor Community

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Showing 567: English reviews
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Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

I stayed at Sheraton Grand with a group of colleagues for a conference in Downtown LA and enjoyed my stay. Things I experienced which I would use as a basis to recommend: 1. Good rooms with ample space, comfortable bed and coffee facilities. Shower was great too. 2. Free wifi with good speed (you have to login and enter your...

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Helpful?
Thank WorldTravla7
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for sharing your experience at the Sheraton Grand Los Angeles. We genuinely appreciate your feedback and loyalty and hope to welcome you always to our hotel. Till your next visit, safe travels

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I was pleasantly surprised by this hotel. It’s in a great spot in Downtown LA, close to the metro and walking distance to most downtown attractions. You may want to stay at other hotels to visit Hollywood etc. otherwise it's a fairly short metro ride. I was pleased that my SPG Gold status was honoured at check-in, upgrading me to...

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Helpful?
Thank mkyni
About Hotel's Favourite Review
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate all your comments and are delighted to know that you have enjoyed your one night stay with us. We are truly sorry that your check out experience was not to your satisfaction and look forward to welcoming you again to our hotel. Till your next visit, remain...

Leo, Indiana
Reviewed 5 days ago NEWvia mobile

I was in town for a conference and needed a quick bite and cocktail to tide me over before a late dinner. Minnie was the hostess and she did a good job on the wine recommendation and getting me on my way.

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Helpful?
Thank RTVPro
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review our Club service. We truly appreciate your favorable comments and are delighted to learn that you have enjoyed your stay with us. Till your next visit, all the best

West Palm Beach, Florida
Reviewed 5 days ago NEWvia mobile

What a difference a few years makes! Downtown LA is amazing now and the Sheraton is in the heart of "The Bloc"! The hotel is chic and the rooms are cozy and well appointed! I will definitely return!!!

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Helpful?
Thank Carl M
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a great review. We truly appreciate your favorable comments and loyalty and look forward to your next visit. Till then, all the best from the Sheraton Grand Los Angeles Team.

Reviewed 6 days ago NEW

When I travel to L.A. I always default to staying at this hotel. It's central to everything. Subway entrance next block up with the convenience of a Walgreen express. It's also super close to a target (5 min walk). Subway and ihop are around the corner also. The rooms are absolutely stunning and the beds well u will never want...

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Helpful?
Thank Nicole H
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to review our hotel. We are pleased to learn that you have enjoyed our centralized location, our rooms and our standard of security. We truly appreciate your loyalty and look forward to welcoming you always to your home-away-from home, Sheraton Grand Los Angeles. Till your next visit, safe travels

VA
Reviewed 1 week ago

We stayed at the Sheraton Grand for 5 nights for the Intel ISEF as part of a group. The hotel staff was very friendly and courteous. The room was clean and spacious. The facilities were modern, and well-maintained. The lobby Cafe was great, and Matt took wonderful care of me each morning, assisting me with my dietary restrictions each day....

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Helpful?
Thank Mama_Suerte
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a great review! We are extremely delighted to learn that you have enjoyed your stay with us. We appreciate the shout out to Matt and look forward to your next visit. Till then, remain well

Santa Clarita, California
Reviewed 1 week ago via mobile

We spent Saturday night here and the room was recently remodeled but the building is quite old. Located in an area with some shops, lots of restaurants and bars, we were able to walk to food, shopping, convention center, staples center and LA Live. A drug store across the street helped with our other last minute needs. The metro rail...

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Helpful?
1Thank jayc582
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We truly appreciate and value your comments and look forward to future visits to come. Till your next visit, safe travels.

Chicago, Illinois
Reviewed 1 week ago

We were upgraded to a suite as gold members. Room was very nice, bed was comfortable. Internet was fast. Lounge was disappointing both in amount of offerings and hours staffed. It is only til 10am and then again between 530 - 800pm. Breakfast was scrambled eggs, bacon/sausage, potatoes, fruit, cereal and coffee/tea/juice/espresso drinks. In the evening, there was usually only...

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Helpful?
Thank chitownsam
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We are sorry to learn that you have not enjoyed our Club Lounge and hope that you have enjoyed your stay with us. Till your next visit, all the best

San Diego, California
Reviewed 1 week ago

Arrival is a bit of a challenge. The small drop off area is also valet... often backed up - not staffed to get cars moved out of the way and change $40+. With valet so slow, decided to self park and the odyssey began. You are directed "down the block" to an entrance - it turns out to be without...

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Helpful?
1Thank Gre P
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for your loyalty as well as taking the time to write so we might have an opportunity to address and respond to your concern. As you noted, the hotel operates the valet experience that is provided on the front drive of the hotel. While we do have a short drive, it is no excuse that the wait became...

New York City, New York
Reviewed 2 weeks ago

Modern rooms. Comfortable beds. Nice outdoor deck area on the third floor. Great service from Michael the bellman. Good breakfast buffet - especially the fruit. Meeting room layout is unusual and not super convenient.

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Helpful?
Thank Ali13NYC
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for your favorable review. We truly appreciate the shout out to Michael and are pleased to learn that you have enjoyed our service. We are sorry that the meeting room layout was not to your satisfaction and hope you had an enjoyable stay with us. Till your next visit, safe travels

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11/06/2017 12/06/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: RM941 - RM2,144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
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Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
32 questions
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Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a high floor”
mastiffdad, 10 May 2017 | Read review
“Big, Comfortable, Full equipment”
wasj2017, 6 May 2017 | Read review
“Downtown LA can be noisy so ask for a room on a higher floor.”
  • Suite: lounge area with large sofa, armchair and large desk
mkyni, 6 May 2017 | Read review
“Upper floor”
J_Dallas, 19 Apr 2017 | Read review
“not sure about the plan as I didn't go out”
SuetheHK, 18 Apr 2017 | Read review
5 of 5
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US$403* /night
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Prices are for 1 room, 2 adults
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