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Sheraton Grand Los Angeles

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Sheraton Grand Los Angeles
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469 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Angeles
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Showing 406: English reviews
Hershey, Pennsylvania
Reviewed 1 week ago via mobile

We stayed here for two nights and the price of the club level room was well worth the additional $$. Great continental breakfast and coffees. Great location if you are headed to the Staples Center...about 10 minute walk max. Rooms were nice and clean, staff was friendly. Recommend!

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Helpful?
Thank hersheyPA3
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at Sheraton Grand Los Angeles. We truly appreciate your favorable comments, and we look forward to your next visit. Till then, remain well

Salt Lake City, Utah
Reviewed 2 weeks ago via mobile

Stayed at the Sheraton Grand two nights. Beds are comfortable, good (too good) water pressure in the shower, noise was minimal from within the hotel and heard nothing from outside. TV system was swift with good programming. Wifi worked fine. Elevator system was quick and programmed so you didn't have to stop on many floors, if any, besides yours. My...

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Helpful?
Thank LSBurdett
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review. We truly appreciate all your comments and are extremely thrilled to learn that you have enjoyed your stay with us. Till your next visit, safe travels

Montreal, Canada
Reviewed 2 weeks ago

Well I can't say enough about how well I was treated at this beautiful hotel. The room was spacious, elegantly appointed, newly renovated and comfortable, quiet, and serene. The location was quite perfect, an area from which you could walk throughout the various classic locales of downtown LA. And most importantly I must mention the staff, specifically David at reception...

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Helpful?
Thank surlapont
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a fabulous review! We genuinely appreciate your favorable comments and are extremely pleased to learn that you have enjoyed your stay with us and retained your valuable necklace. We thank you for your loyalty and look forward to welcoming you always at Sheraton Grand Los Angeles.

Reviewed 2 weeks ago

Stayed at the Sheraton this weekend. Really comfy and upscale. Train station is right across the street, and is at the perfect junction for seeing lots of stuff without having to take the taxi or uber places. Room was clean, nice customer service when I walked in. Relatively decent value for downtown LA.

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Helpful?
Thank WarRaptor
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We truly appreciate your favorable comments and are extremely delighted to learn that you have enjoyed your stay with us. Till your next visit, remain well.

New York City, New York
Reviewed 3 weeks ago via mobile

My husband and I had a great stay at the Sheraton Grand in DTLA. We stayed in a suite room and found it to be pretty spacious. My husband fell in love with the bed and it's sheets. It was pretty comfortable. The shower pressure was amazing, probably one of the best in hotels I've stayed. The downside though, the...

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Helpful?
Thank Jules710
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We truly appreciate your comments and are extremely delighted to learn that you have enjoyed our $75 million transformation. We thank you for your loyalty and apologize for any inconvenience related to your SPG points. We look forward anxiously to welcoming you again at our...

Omaha, Nebraska
Reviewed 3 weeks ago

This is my goto spot when I visit. It's close to the office I visit, the rooms are nice, the hotel staff is extremely courteous and I've never had any issues. On top of that they have a little breakfast nook that serves Jalapeño Bagels. That's the clincher for me.

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Helpful?
Thank Cybeamer
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a great review! We truly appreciate your loyalty and feedback and look forward to more visits to come. Till your next visit, remain well

Reviewed 3 weeks ago

I stay in sheraton two nights and the lady who check me in was fabiulouse i think her name was Viola asian girl she was very profesional friendly and helpfull she did all she can to make me happy so i want to thank her again, and hotel was great bed was comfortable room was clean. transportation there is metro...

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Helpful?
Thank yasmin g
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a very favorable review. We are excited to know that you have enjoyed your stay with us. We truly appreciate the shout out to Violetta and look forward to your next visit. All the best

Reviewed 3 weeks ago

The people working at the hotel really try to please you. Juan and Carla who work in Sheraton Club do a great job! The breakfast in the morning is very good and the Club was recently re-modeled. Great place to visit in the evenings as well. Also, you get a great view of the City from the Sheraton Club. I...

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Helpful?
Thank Steve P
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for taking the time to write about your recent experience at Sheraton Grand Los Angeles. We are truly delighted to learn that you have enjoyed our Club Lounge and Club service. We thank you for the shout out to Carla and Juan and appreciate your loyalty. Till your next visit, remain well.

Reviewed 3 weeks ago via mobile

I'm a proffesional model and I'm always traveling and it's very important for me to stay in a good hotel while I'm away from home and I can honestly say that the service that Fernando Perez gave me was not only very proffesional but helpful. He provide me with information about the city ,and help me right away with the...

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Helpful?
Thank Vanessa G
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you, thank you for a grand review. We are extremely delighted to learn that you have enjoyed your stay with us. We thank you for the shout out to Fernando and for recognizing our team's effort to go above and beyond to provide world class service. We genuinely appreciate all your favorable comments and look forward to your next...

Helsinki, Finland
Reviewed 3 weeks ago

After renovation this place is even better. Amazing big rooms, great TV and nice WiFi. Gym is on the top floor, with amazing views and is nicely equipped as well. Small minus, comes from the room on 3rd floor - as there is a baar on 3rd floor there is quite big traffic by noise people, so do not take...

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Helpful?
Thank GlobalTraveller81
Sheraton_LA_Downtown, General Manager at Sheraton Grand Los Angeles, responded to this review

Thank you for a grand review! We are extremely delighted to learn that you have enjoyed our $75 million transformation. We truly appreciate the shout out to Gladys and value all your comments. Till your next visit, remain well

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand Los Angeles is located in the new pulse of downtown LA: The Bloc. We have completely revitalized our hotel through a $75 million redesign. We have activated the entire hotel. From our welcoming lobby and open-air Deck to our top-floor Club Lounge, every area in our hotel has been activated by our revitalization. ... more   less 

Additional Information about Sheraton Grand Los Angeles

Address: 711 S Hope St, Los Angeles, CA 90017-3803 (Formerly Sheraton Los Angeles Downtown Hotel)
Region: United States > California > Los Angeles > Downtown
Price Range: RM991 - RM2,084 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Grand Los Angeles 3.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Starwood, Travelocity, Odigeo and Priceline so you can book your Sheraton Grand Los Angeles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#3 Green Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Angeles staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Grand Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor - great views!”
 of 5 bubbles WarRaptor, 22 Nov 2016 | Read review
“Rooms on the higher floors are better. You really don;t need a suite”
 of 5 bubbles B1361OYstevep, 15 Nov 2016 | Read review
“Corner room have the best view”
 of 5 bubbles ceejayp2014, 13 Nov 2016 | Read review
“Get a club room”
 of 5 bubbles jek134, 12 Nov 2016 | Read review
“If you can sacrifice the view, stay on the 3rd floor!”
 of 5 bubbles Marc_Nolastname, 10 Nov 2016 | Read review
5 of 5
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