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The Westin Bonaventure Hotel & Suites, Los Angeles

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404 South Figueroa Street, Los Angeles, CA 90071
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1503)
Room & Suite (876)
Dining (150)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Bonaventure Hotel & Suites, Los Angeles
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#124 of 414 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites, Los Angeles provides the ultimate urban oasis in the heart of Los Angeles, California's business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous hotel in downtown Los Angeles is one of the most photographed destinations in the world. Stroll through our atrium lobby and you'll immediately see why. Whether you're visiting for a leisurely weekend getaway, business meeting or special event, our centrally located Los Angeles accommodations define the essence of modern luxury.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Bottled water
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3400Reviews54Q+A100Room tips
Traveller rating
  • 970
  • 1,338
  • 684
  • 240
  • 168
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Popular mentions
jfkson1 wrote a review 1 Nov
Pebble Beach, California176 contributions71 helpful votes
Clint is an old pal. Netflix his movie filmed here. Clint plays a Secret Service Agent trying to stop the assassination of our president. JFK was my dad. This hotel, I believe has been used as a backdrop for other films too. The hotel is magnificent. Five towers fed by 3 glass Otis elevators. Being circular, the rooms are not square, but the Feng Shui is excellent. Deep almost walk in closet. Ladies. The bathroom seems tiled with marble. Old fashion dependable faucets that sadly lack normal water pressure, but the sink stopper works well. Most do not. Never trust the time on the clock in the room. Mine was an hour behind. Television tote a breeze to use. Correct lighting. Bathroom has two sets of switched and a vanity mirror. Plenty of light and hot water. Employees are well seasoned. Brown my breakfast server has been there for 17 years. A funny event happened while he was serving me. I asked for French bread lightly toasted. He brought two slices of French toast!!! Breakfast served in record time too. Apple wood bacon delicious. Eggs cooked as I ordered too. Orange juice glass was never empty. Luggage storage is nice. I left a package to be mailed. Conceige, located near the check in desk. Correctly centered facing the front desk. Lovely pools and fountain of water, but why no koi fish. A nearby Embassy Suites has two pools filled with these magnificent fish. Sad, multiple signs deceive is as I use to enter where the cabs pulled in. Had to walk with luggage all around the hotel at night to enter on Flower Street. I was not the only one on this trek. Propaganda states, "Temporary Closed". These doors are shut even during daylight hours. I remember cheerful doormen greeting me. Rooms are spic and span clean. Ladies you will love the large Westin labeled towels. Three of them, three of every linen too. Sad plastic cups in bathroom and bedroom. One would think for a Four Star Diamond award property in 2020, crystal cups wrapped in paper would be more apropos. A/C terrific. Properly positioned near the head of the bed. Only one other hotel, Dinah's in Palo Alto have I enjoyed cool air upon my head. Nice furniture too. I actually wrote two letters before leaving. Grab and go breakfast and well as a formal one. Unsure of dinner is served. The most polite staff I have ever encountered. It was Halloween night and all were at their best. Not distracted by the holiday. Carpeting on the hallways could use an upgrade. Traffic areas show wear. My room, had a bulge in the rug. Bed was the most comfortable. Comforter was a delight to crawl under and keep warm. No noise from the rooms adjacent or street noise. The machinery which all hotels have on their sin roof, neatly organized and clean as seen from the glass elevators. Towers appeared draped with mirror like surfaces. Google, The Bonaventure, to see what I mean. The lobby was very clean too. Even late at night, three attendants at the check in counter, no line. Taxi waiting when you need one. No Uber waiting and cheaper too. Ken the general manager, manages very well indeed.
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Date of stay: November 2021Trip type: Travelled on business
1 Helpful vote
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Rich B wrote a review Jul 2020
Highland Village, Texas115 contributions86 helpful votes
+1
Hotel's Favourite
I’ve stayed at a number of hotels lately, and the rooms at The Westin Bonaventure are cleaned and prepared far far better than any other hotel I’ve seen. Every disposable item is presented in a sealed clear plastic bag, as is the TV remote control. This includes coffee, along with a package including liquid creamers, plastic cups and shampoo/conditioner/lotion. And while the awesome breakfast buffet is closed, Platinum members get a voucher for the lobby bar, which includes a breakfast sandwich, fruit, juice and coffee drinks. The face value of those items would be north of $30, and the staff there are super friendly. I will look forward to things getting back to normal, but in the meantime it’s a pleasure to stay at the Westin Bonaventure.
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Date of stay: July 2020Trip type: Travelled on business
3 Helpful votes
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Hagearty wrote a review Oct 2021
Boston, Massachusetts204 contributions74 helpful votes
First time staying at this property and most likely my last. People who worked here are very nice and trying their best, so thanks to everyone who works here. The property is just so dated. Start with the room, I got "upgraded" to the 26th floor on the green side and the room reminded me of an Embassy Suites Hotel room. The only thing upgraded in the room was the shower head and even that didn't work properly. The room had a great outside view, but that was it. I was really disappointed in the "upgrade". However I must say, the bed was really comfortable, which is usually the case with Westin's. Due to my "elite" status, I was to get a "free" upgraded breakfast each morning. I got a "free" breakfast one of the three mornings. The staff was very busy, so I didn't complain. Work out area was nice and they have 3 Peloton's. Location was OK, I walked to the Metro and there seems to be a fair amount of construction going on near by, hopefully it will improve the overall area. Bottom line, until they do some major renovations there are many other better properties to stay at.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 12 Oct 2021
Greeting, We would like to thank you for your time to provide us with your honest feedback. Your valuable feedback allow us to pinpoint on area of improvement. Rest assured that your experience is not typical of the quality of service and hospitality we offer our guests. Once again, thank you so much for your time so we can learn from your experiences. Should you plan to return to the Los Angeles area, please let me know. It would be a pleasure to personally ensure that your next stay with us is smooth.
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bobrusa wrote a review Oct 2021
San Francisco, California161 contributions69 helpful votes
Hotel itself is good and it is possible to give them a much higher rating, here's why: Centrally located in downtown LA. Largest hotel in LA (but you cannot get lost because they have an ingenious color coded system to their elevators). MUCH respected history. Cute elevators themselves can be an attraction (reminds one of Marriott Marquis in NY, now discontinued) Terrace on the 3rd floor has a fantastic view of down skyscrapers... Here is why they did NOT get a good rating, and prospective customers should pay attention: * parking is atrociously expensive. They dinged my car (but that's possible at any hotel) and I won't hold the hotel responsible for it. * Breakfast at the "LakeView Bistro" is expensive at $29 for scrambled eggs, toast & Orange juice.. but the quality of the food was meh.. (not hot, toast was soggy) * Even a lower rated property would offer free coffee or bottled water for its Elite guests - they said "we're not doing that" *Tim at the Lobby bar was a gracious host... but Viet at the same Lobby bar put in so much ice on the drink, that one had to look hard to find the drink in the "drink" A focused management that is in touch with customers can return this unique property to its glory days....
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Date of stay: September 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Hong Tan, Guest Services / Front Office at The Westin Bonaventure Hotel & Suites, Los Angeles
Responded 12 Oct 2021
Greeting, I am reaching out to you regarding your recent visit to the Westin Bonaventure. First and foremost, we would like to thank you for taking our survey; feedback such as yours allows us to locate points of improvement and build upon the service that we provide to our guests. I am disappointed to hear that your experience here did not live up to the standards that we hold ourselves to, and I hope this experience does not deter you from returning to our hotel. We will be using your experience as a point of training for our staff. Please let me know if your plans bring you back to Downtown Los Angeles, as I would like to personally ensure that your next stay goes smoothly. Please do not hesitate to contact me with any questions or concerns.
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I love Pancake wrote a review Oct 2021
bonita springs18 contributions9 helpful votes
Was in town for a friend’s getaway over the weekend. I found the hotel staff to be really friendly and professional. There was a hiccup with my reservation (mainly my fault for misunderstanding the terms and conditions), so I concreted the Front Office Manager Mario Castillo who was extremely kind and understanding. He worked with me and quickly offered me a solution and I could not be more appreciative of him. The entire hotel staff that interacted with was professional and friendly - the housekeeper, dormem, front desk, at your service agents and bell staff. I am very glad I chose to stay at the Westin Bonaventure in LA, and I would definitely stay again!
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Elevators during rush hours can take a bit of time, so if you are on a time crunch make sure to...
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PRICE RANGE
US$206 - US$523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin bonaventure hotel los angeles, the westin bonaventure hotel and suites, westin bonaventure hotel, westin los angeles, los angeles westin
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
1354
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Frequently Asked Questions about The Westin Bonaventure Hotel & Suites, Los Angeles
Which popular attractions are close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Nearby attractions include OUE Skyspace LA (0.2 km), Wells Fargo Museum (0.4 km), and The Rooftop at The Standard Downtown LA (0.3 km).
What are some of the property amenities at The Westin Bonaventure Hotel & Suites, Los Angeles?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Conveniently located restaurants include Water Grill, Drago Centro, and 71Above Restaurant and Skylounge.
Are there opportunities to exercise at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Westin Bonaventure Hotel & Suites, Los Angeles?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Bonaventure Hotel & Suites, Los Angeles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Bonaventure Hotel & Suites, Los Angeles?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Korean.
Are there any historical sites close to The Westin Bonaventure Hotel & Suites, Los Angeles?
Many travellers enjoy visiting Angels Flight Railway (0.5 km), El Pueblo de Los Angeles (1.4 km), and Hollyhock House (6.3 km).