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Sheraton Gateway Los Angeles

Expedia.comUS$169*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Gateway Los Angeles
Sheraton Gateway Los Angeles
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460 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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Reviewed 2 days ago NEW

Ms. Estela Estrada was always attentive and at our service. One of their many great employees. There was never a time when we were unable to get our conference needs met. Would recommend for any business travelers on short trips near LAX.

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Helpful?
Thank Amber M
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I checked in Friday night after a late arrival at LAX and was greeted by a friendly concierge who helped me to understand what luxuries and taxes I might need to pay. I found that the valet was a bit overpriced and the rooms were reasonable for the timliness and convenience. They were able to merge my 2 night stay...

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Helpful?
1Thank James S
About Hotel's Favourite Review
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I’m delighted that you were pleased with your choice of the Sheraton Gateway Los Angeles Hotel during your recent visit to LA. It’s wonderful to read that Melissa offered you exceptional service and I will be sure to share your appreciation with her. It’s always a pleasure to hear that our guests feel at home when staying with us and...

London, Canada
Reviewed 3 days ago NEW

One of the closest hotels to LAX. The lobby area makes it seem quite grand but the bedroom was average. Some serious cleanliness issues with the bedroom and bathroom. Restaurant was good for breakfast and priced as you would expect for a Sheraton.

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Helpful?
Thank RoamingChemist
Aiken, South Carolina
Reviewed 3 days ago NEWvia mobile

I booked this room over three months ago and paid full price to reserve a room with a king bed. I even specified that we wouldn't be checking in until midnight because of a connecting international flight. When we arrived we were given a room with two double beds and the explanation given was that third party members (like Expedia...

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Helpful?
1Thank H K
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for taking the time to share your experience with us. I’m sorry to read that we were unable to provide you with the exact room of your choice at the time of your arrival and hope this was not too much of an inconvenience for you. I hope that you will reconsider, and allow us the chance to...

California
Reviewed 4 days ago NEWvia mobile

I travel often to Los Angeles, and have stayed in many of the SPG properties here. Hands down, Sheraton Gateway hotel is my favorite. It's a commuter hotel but what makes it a five-star for me is the hospitality of the staff across the board. Franklin in room service, for instance is amazing - he anticipates customers' needs and one...

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Helpful?
Thank lanitrek
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It is such a delight to read that you truly feel welcomed at our hotel. We love making our guests feel at home while they are with us and I thank you for acknowledging the exceptional service provided by our team. We appreciate your five-star recommendation of the Sheraton Gateway Los Angeles Hotel and look forward to welcoming you back...

Salida, Colorado
Reviewed 5 days ago NEW

This is a great airport hotel. Close, 4 minute shuttle ride, free shuttle service every 10-15 mins and it's clean and got a nice restaurant and bar/lobby area downstairs. What more can you expect right at LAX? Got a great night sleep watching the hockey playoffs, good mattress.

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Helpful?
Thank Joel M
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It was a pleasure to welcome you to the Sheraton Gateway Los Angeles Hotel. I’m delighted that you were pleased with our comfortable accommodations and the ease of using our complimentary shuttle service to LAX. We look forward to you staying with us again soon. Thank you!

Atlanta, Georgia
Reviewed 5 days ago NEW

In the end, we regretted staying here because we are a young, fun family and looking back there were better options for us. Valet service was expensive so we opted for self-parking, which was also expensive!! Plus, there were no signs to the self-parking and no signs to the hotel entrance from the self-parking. The location is near the airport,...

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Helpful?
Thank ERA444
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

Thank you for choosing our hotel for your recent visit to LA. I’m sorry to read that that we were not located closer to the attractions you were interested in visiting during your recent visit to LA. We hope that if you are ever traveling through LAX, we will be your hotel choice in the future.

Outer Banks, North Carolina
Reviewed 6 days ago NEW

location, shuttle, good mattress, everything u need when stopping for a night in la. you can't complain much about the shuttle coming late because it's just la traffic. well worth the price. i always stay there whenever i need to make a stop near lax

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Helpful?
Thank zeezee175
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

It’s such a pleasure to read that you enjoy staying with us whenever you’re traveling through LAX. I’m delighted that you’ve found everything you need to make your layovers comfortable at the Sheraton Gateway Los Angeles Hotel. We look forward to welcoming you back again soon. Thank you!

Reviewed 1 week ago NEWvia mobile

Arrived at 10pm and, after waiting over 10 minutes to check in while three employees tried desperately not to make eye contact with me, despite having a reservation they informed me that they had no rooms available and we're waiting on more to free up. I received drink vouchers but no time frame. I returned over an hour later and...

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Helpful?
Thank Kyle H
SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles, responded to this review

I’m truly sorry to read that there was an error with your reservation upon your arrival to our hotel. While I’m happy that our team did offer you some compensation, this is not the impression we intend for our guests and I hope that we were able to iron out the misunderstanding and provide you with a guestroom that exceeded...

Beverly Hills, California
Reviewed 1 week ago NEW

My brother stayed here for 2 nights and everything was fine except the last night after taking him around the city on May 16 at 7pm ish. I stopped my car right in front of the lobby to drop him off and one of the valet attendants approaching us, i said to him i just dropping my brother off so...

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Helpful?
2Thank Ed M
Darryl S, Director of Sales at Sheraton Gateway Los Angeles, responded to this review

Ed M, Please accept our sincere apology for your experience here at the hotel. That is unacceptable service from this hotel and we would like to have an opportunity to speak with you. We hope your leg is feeling better and please let us know. Please contact me or the General Manager directly at 310-642-1111. We appreciate your feedback and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Los Angeles Hotel is a sophisticated, high-tech accommodation with resort-style amenities. Near LAX, Santa Monica, and the Rose Bowl, our hotel has 50,000 sq ft of meeting space ... more   less 

Additional Information about Sheraton Gateway Los Angeles

Address: 6101 W. Century Blvd, Los Angeles, CA 90045-5310
Region: United States > California > Los Angeles > LAX Area , Westside
Price Range: RM784 - RM1,362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Los Angeles 4*
Number of rooms: 802
Reservation Options:
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Also Known As:
Sheraton Gateway Los Angeles Hotel Los Angeles
Sheraton Los Angeles
Los Angeles Sheraton
Hotel Style:
#20 Green Hotel in Los Angeles
#28 Luxury Hotel in Los Angeles
#43 Business Hotel in Los Angeles
#55 Romantic Hotel in Los Angeles
#62 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Gateway Los Angeles staff and other travellers.
30 questions
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Questions? Get answers from Sheraton Gateway Los Angeles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The south side rooms seem quieter.”
878joelm, 19 May 2017 | Read review
“Can request a room with a view of traffic into/out of LAX”
paulsS4151FO, 17 May 2017 | Read review
“Pricy valet services”
jamessZ7081ZP, 5 May 2017 | Read review
“Just check carefully for bed bugs before putting your head on those beds- suggest you keep your luggage in the bathtub”
chatele49, 3 May 2017 | Read review
“The corner suites are best if you can get an upgrade.”
allgone1234, 20 Apr 2017 | Read review
5 of 5
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US$169* /night
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Prices are for 1 room, 2 adults
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