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Hilton Los Angeles/Universal City

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Traveller (1315)
Room & Suite (756)
Storyboard
Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“city walk”(341 reviews)
“theme park”(145 reviews)
“cafe sierra”(49 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Los Angeles/Universal City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Aug2 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,233)
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3,732 results
Traveller rating
1,550
1,237
573
214
158
Traveller type
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LanguageEnglish
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1,550
1,237
573
214
158
Show reviews that mention
All reviewscity walktheme parkcafe sierravisiting universalexecutive floorfree shuttleself parkingbreakfast buffetcorner roomper dayhollywood hillsshuttle servicemetro stationcitywalkconciergeburbankfreeway
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1 - 5 of 3,732 reviews
Reviewed today

This hotel is a great location near Hollywood, and of course Universal Studios. The hotel provides a shuttle to Universal Studios. It is a very children friendly hotel with a wonderful breakfast for everyone.

Review collected in partnership with Hilton Hotels & Resorts
Thank lynnecandelario
Hotel's Favourite
Reviewed 24 April 2018 via mobile

We booked this hotel primarily for its location to Universal Studios. Only about 8 mins walk to the theme park entrance and Universal Walk it was excellent for access. The hotel itself was what you would expect from a Hilton hotel. Big, corporate, well maintained,...More

1  Thank SimonMacB
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 25 April 2018

Dear SimonMacB, Thank you for taking a moment to share your experience on your stay. I am pleased to see that you enjoyed your time with us. We are sorry you experienced an inconvenience with our restaurant and ATM, I will make sure to take...More

Reviewed today

Very clean, good sized rooms. Excellent location if you want to visit Universal, 10 minute walk. Metro station 10 minutes away at the bottom of the hill so full access to LA. Car park got full due to a wedding so we felt lucky to...More

Thank Billy_WizzKent
Reviewed 2 days ago

This was the perfect hotel to stay if going to Universal Studios Theme Park. There is a shuttle service every 15 min picking up and dropping off at the City Walk and Park. For any scheduled tours this hotel is one of the pick up...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 579candiced
Reviewed 2 days ago

Arrived at the Hilton Universal on Thursday July 12th at noon. we proceeded to check-in to see if our room was possibly ready. We were informed that their entire system was completely down and they were unable to check any one in until 4:00pm, as...More

1  Thank goodngone78
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded today

Dear goodngone78, Thank you for taking the time in leaving us a review on your recent stay with us. All of us at our property would like to apologize for the inconvenience that our check-in process was down due to technical issues with the software....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$225 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#26 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$225 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Los Angeles
#23 Family Hotel in Los Angeles
#26 Luxury Hotel in Los Angeles
#33 Romantic Hotel in Los Angeles
#54 Business Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1315)
Room & Suite (756)
Pool & Beach (130)
Dining (81)
Amenities (40)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
dogsie82
15 July 2018|
AnswerShow all 6 answers
Response from HiltonUniversal | Property representative |
Hello, Please contact our reservations department directly at either: 818-623-1474 or 1-800-774-1500 Thank you.
0
Votes
pretblueye
9 July 2018|
AnswerShow all 2 answers
Response from John B | Reviewed this property |
We did not get an upgrade but ordered an extra king bed. Standard room really good
0
Votes
Pinkfizzer
2 July 2018|
AnswerShow all 6 answers
Response from HiltonUniversal | Property representative |
Hi, There is a metro station located right below the hill from the hotel. It really depends on which line you need in order to suggest if it is conveniently located for you!
0
Votes
Room Tips
"Ask for a higher floor, some rooms are below reception as this hotel is built on a hill."