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Hilton Los Angeles/Universal City

Overview
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555 Universal Hollywood Drive, Los Angeles, CA 91608-1001 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Hilton Los Angeles/Universal City
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,462)
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3,931 results
Traveller rating
1,669
1,289
589
219
165
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LanguageEnglish
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1,669
1,289
589
219
165
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1 - 5 of 3,931 reviews
Reviewed yesterday

A standout was Roxanne at the front desk. She took excellent care of our family. We asked to change rooms shortly after check-in due to a guest next door and their small dog. Roxanne was able to get us a new room, same view, and...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Travis O
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded today

Dear Travis, Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal  in such glowing terms. All of the Hilton Universal team are happy to read that we exceeded your expectations with the hotel and the...More

Hotel's Favourite
Reviewed 12 November 2018 via mobile

Stayed here for 4 nights whilst on our honeymoon from the UK. We wanted to visit universal studios, hollywood, Santa Monica etc and this was a great base. We ate at citywalk every night and had a great nights sleep. Hotel rooms are a little...More

Date of stay: November 2018
1  Thank PrincessPanoullie
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 5 weeks ago

Dear Princess Panoullie, Thank you for taking the time in leaving us a review on your stay. I am very happy to read that you enjoyed the location of our hotel and you had a great time exploring! We look forward to your return in...More

Reviewed yesterday

Walking distance to Universal studios. Great stay!! beautiful view, great hot breakfast, check in staff was very friendly. Also staff at the Cafe Sierra.. I would definitely return to this hotel but not in the month of December or holiday season. Parking was horrible due...More

Date of stay: December 2018
Thank mariahV6113NK
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded today

Dear Mariah, Thank you for taking a moment from your busy schedule to share your experience! . I am pleased to see that you enjoyed your stay. Thank you for recognizing the friendly and helpful service of our hotel staff . We look forward to...More

Reviewed 2 days ago

I've been dining in the Universal City Hilton Cafe Sierra for quite sometimes, especially on special occasions like Mother's Day and Father's Day. Their food is superb, incomparable to any dining restaurant of buffet places. This is the reason why I told my husband that...More

Date of stay: December 2018
Thank Marilyn R
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Marilyn, Thank you for taking the time in leaving us a review on your experience with us at Hilton Universal. I am very glad to see you had a great time at our property and that Elbe and the rest of the team was...More

Reviewed 4 days ago via mobile

Every single Hilton team member from Engineering & Maintenance, Housekeeping, Security, to the more obvious Front Desk and Restaurant/Bar staff greeted me ALL day & night. Not one person missed to acknowledge me with not just a smile but with a full greeting! I work...More

Date of stay: December 2018
Thank vinov437
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded yesterday

Dear Vino, Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal  in such glowing terms. All of the Hilton Universal team are happy to read that we exceeded your expectations with the hotel and the...More

View more reviews
About
Description
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior More level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$228 - US$385 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$228 - US$385 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Photos
Traveller (1,418)
Room & Suite (783)
Pool & Beach (131)
Dining (84)
Amenities (40)
Business Centre & Event Rooms (13)
Nearby
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Questions & Answers
Ask a question
Sta3055
27 October 2018|
Answer
Response from HiltonUniversal | Property representative |
Hello! You can email reservation.huc @ hiltonuniversal . com
0
Votes
MsAKellyN
16 October 2018|
AnswerShow all 2 answers
Response from HiltonUniversal | Property representative |
Hello Amber, The security deposit is for incidentals. You will get your money back the day of departure and will reflect on your bank statement depending on what bank you have.
1
Vote
Ashntorsmom
15 October 2018|
AnswerShow all 11 answers
Response from Tarola1 | Reviewed this property |
Probably, but the shuttle from city walk to the hotels runs until quite late, if I remember it was 9pm weekdays and midnight weekends.
2
Votes
Room Tips
"Corner rm on the 14th was lovely. Long windows down one side and about 2ft on the other. TV was far from..."
tamarar284
6 days ago
Read review
"Corner rooms had more room in the bathroom, but a silly arrangement for watching TV. Not worth the price..."
Bearkat62
1 week ago
Read review
"Pool view, higher floor. Corner suite was massive"
brownmrlyndonb
2 weeks ago
Read review
"Choose a high room. Not lower."
Odyssey711954
3 weeks ago
Read review
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