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Hilton Los Angeles/Universal City

PricelineUS$221*
View Deal
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$457*
US$221*
Great Deal
US$229*
US$229*
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Hilton Los Angeles\/Universal City
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3,504 Reviews from our TripAdvisor Community

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Showing 3,093: English reviews
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Reviewed 2 days ago NEWvia mobile

This was an excellent hotel with warm friendly staff. Roxanne at the front desk was very nice and inviting, she made me feel at home after a long day of travel. The breakfast was delicious and the service was prompt, within walking distance to Universal Studios.

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Helpful?
Thank mb042085
St Albans
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

11 hour flight from London Heathrow - taxi fare from LAX was $85 - so first night needed good nights sleep for day at Universal - room was large with views over freeway and hills - lovely big comfortable bed and good facilities in room - large bathroom and shower with quality Peter Thomas Roth toiletries and bathrobes. Good help...

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Helpful?
2Thank Courtgazza
About Hotel's Favourite Review
HiltonUniversal, Marketing Coordinator at Hilton Los Angeles/Universal City, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on your stay here at Hilton Universal on TripAdvisor! We are glad to see that you enjoyed our rooms, amenities and recognized our friendly staff! We will be looking forward to your next stay with us when you visit the area in the near future!! Angie M.,...

Reviewed 2 days ago NEWvia mobile

My husband and I spent last night at the Hilton Hotel-Universal Studios. Our room was absolutely gorgeous. Everything was meticulously clean. The view was outstanding, an upscale neighborhood viewed from a panorama of glass walls to rolling green hills. The continental breakfast was delicious. Enjoyed every minute of our stay.

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Helpful?
Thank nrider
Linde
Reviewed 2 days ago NEWvia mobile

Great location Can be expensive because it's across from universal city within walking distance High demand area so you pay for the convenience Remodeled hotel lobby Shuttle to universal city available for free Nice buffet breakfast daily Wonderful buffet on weekends in evening with seafood and many choices including desserts galore Rooms have great views of the valley 20 Minutes...

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Helpful?
Thank 358terrence
Springfield, Oregon
Reviewed 3 days ago NEW

Excellent customer service from the moment you walk in. Every person I came into contact with was helpful and had a great attitude. We were early (room not ready) so we checked in and stowed our luggage and went straight to the park. We were texted when our room was ready. The rooms are well appointed, clean and comfortable. We...

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Helpful?
Thank traveldemon11_11
Bellevue, United States
Reviewed 3 days ago NEW

check-in and check out and Digital KEY Was a nice feature to offer. However the only thing that worked was the ability to check in. There was no ability to check out and the digital key failed to work on 3 occasions. The gym was closed . And of course they were working on the entrance and interior the whole...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R7663EGchristopherg
Antioch, California
Reviewed 4 days ago NEWvia mobile

Stayed for the 1st time on May 15th for 3 nights....Room was nice and great view of Universal Studios...The people at front desk were nice and helpful ...Loved the Free Shuttle and was always on time..HOWEVER...My family felt very uncomfortable with the Horrible service at the Cafe/Restaurant...we had Free breakfast ,but paid the upgrade free to Buffet Breakfast...Don't even bother...

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Helpful?
Thank momma277
Calgary
Reviewed 4 days ago NEW

Our big problem was the beds. They were terrible. My wife spent 6 out of 7 nights sleeping on the floor. The beds were way too soft and hurt our backs. We complained to house keeping and they put a board in the bed but that did not help. Pillows were way too soft which did not give you proper...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DarrinCalgary
Seattle
Reviewed 4 days ago NEW

Nice hotel, but they seem to have changed their culture to get the Most out of guest. Be careful at the front door, the bell hop who gets your bags out of the car, will not be the same one to take them to your room, so you will need 2 tips just to get the bags to the room...

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Helpful?
1Thank Diane K
Glemsford
Reviewed 4 days ago NEW

No problems at all location is spot on for the theme park. A shuttle is provided to the park however we didn't use this service we walked 12 minutes steady pace. Used the pool area one afternoon this was nice, clean with plenty of sun lounges. Overall a nice Hotel good location. The bed was lovely and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Andrew F

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. ... more   less 

Additional Information about Hilton Los Angeles/Universal City

Address: 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Region: United States > California > Los Angeles > Central L.A
Price Range: RM984 - RM1,663 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Los Angeles/Universal City 3.5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Los Angeles/Universal City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles / Universal City Hotel Los Angeles
Hilton Universal City
Universal Hilton
Los Angeles Hilton
Hotel Style:
#7 Green Hotel in Los Angeles
#29 Family Hotel in Los Angeles
#34 Romantic Hotel in Los Angeles
#55 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Los Angeles/Universal City staff and other travellers.
94 questions
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2 months ago

See all questions (94)

Questions? Get answers from Hilton Los Angeles/Universal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Universal Studio's view”
dianek932, 22 May 2017 | Read review
“Try to get a room overlooking the theme park for a fantastic sunrise view”
838jamiep, 19 May 2017 | Read review
“Our room was a corner King room and it was extremely quiet and private.”
delainao, 16 May 2017 | Read review
“ask for "park view" or yoou will look over the freeway. Don't stay on 3rd (lobby) floor as it is noisy.”
barrykarl, 16 May 2017 | Read review
“Ask for Universal View”
knikkki, 12 May 2017 | Read review
5 of 5
Priceline
US$221* /night
View Deal
Hilton.comUS$229
Expedia.comUS$229
AMOMAUS$457
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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